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BiggerBooks

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Save big on the college textbooks you need this semester at BiggerBooks. Free shipping on orders over $59 and a 25 day worry-free return policy.


biggerbooks.com
Founded in 1999
Lexington, KY, United States
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BiggerBooks Reviews Summary

BiggerBooks has a rating of 3.4 stars from 637 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

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6,983 reviews

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Alabama
0 reviews
0 helpful votes
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Great outlet for school books
January 18, 2022

Pretty simple get online place the order, and boom there here.

Date of experience: January 18, 2022
Ohio
2 reviews
0 helpful votes
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It was easy and you had a book I really needed. The only thing I would change is offering Apple Pay and other options like that.

Date of experience: January 17, 2022
Michigan
1 review
0 helpful votes
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Intercultural Communication
January 17, 2022

Good book and fast shipping. Using for a communications class.

Date of experience: January 16, 2022
California
0 reviews
0 helpful votes
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Good service
January 17, 2022

Books were in good condition and they were fast on delivery.

Date of experience: January 16, 2022
Florida
1 review
0 helpful votes
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Its fine
January 16, 2022

I got the stuff its jsut a textbook :p inthought it was buting it oermanently tho guess kll have to finish it before july

Date of experience: January 16, 2022
Illinois
1 review
0 helpful votes
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Cheap books but not in best condition
January 15, 2022

Book came as loose papers held together in rubber band. Some pages were ripped/bent

Date of experience: January 14, 2022
Erin C. — BiggerBooks Rep
over a year old

Hi Holly! The item you order is a loose-leaf format this item is intended to be put in a 3-ringed binder. Thank you -BiggerBooks

Georgia
1 review
0 helpful votes
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Great Price!
January 14, 2022

Provided a nice coupon and free shipping! Was very pleased with the easy of placing my order.

Date of experience: January 14, 2022
Texas
0 reviews
0 helpful votes
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Very pleased
January 13, 2022

Very pleasant experience and had the book I was looking for reasonably priced

Date of experience: January 13, 2022
Ohio
1 review
0 helpful votes
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Great service and quick delivery
January 13, 2022

Quick delivery to my house and book was in good shape!

Date of experience: January 12, 2022
California
1 review
0 helpful votes
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Shipping
January 12, 2022

I received the book after choosing the free shipping option 8 days (not business days) after purchasing! Easy to purchase but there wasn't a lot of shipping information but then the book showed up faster than I expected which was exciting.

Date of experience: January 12, 2022
Erin C. — BiggerBooks Rep
over a year old

Thank you for shopping with us! -BiggerBooks

Florida
1 review
1 helpful vote
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Run the other way!
February 11, 2022

Deceiving practices, it takes forever to even ship an item that they claim is in stock, then they do not take responsibility if an item does not arrive in a timely fashion.

Date of experience: January 12, 2022
Washington
1 review
0 helpful votes
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No
February 10, 2022

No no non no no no no no no no no no no no no no no

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 11, 2022
Texas
1 review
0 helpful votes
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Good price
January 9, 2022

$10 cheaper than I could find it on Amazon. Very good condition, as described. Shipping was slow, but it was free, and it arrived on time so that worked out well enough.

Date of experience: January 9, 2022
Erin C. — BiggerBooks Rep
over a year old

Thank you! -BiggerBooks

Minnesota
1 review
0 helpful votes
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Efficient!
January 9, 2022

Ordered on a Wednesday and received the book in 4 days! Standard shipping in covid times... yay!

Date of experience: January 8, 2022
Texas
1 review
0 helpful votes
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Great!
January 6, 2022

Will use again. Books were in great condition. Shipping was fast. So far no hassles.

Date of experience: January 6, 2022
Florida
1 review
0 helpful votes
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Quick and easy
January 5, 2022

Efficient process and quick shipment. They had the book in stock when other sites were back ordered for weeks.

Date of experience: January 5, 2022
Minnesota
1 review
0 helpful votes
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DO NOT PAY FOR EXPEDITED SHIPPING
February 4, 2022

I paid $7-$8 for expedited shipping, only to have it arrive 5 days later than the date indicated for that option. It actually arrived in the free-shipping window, which was more than a little annoying, because the only reason I paid the extra money was because I needed the book quickly.

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2022
New Jersey
1 review
0 helpful votes
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Apparently none of the items were ever in stock, even though I specifically selected only items listed as "in stock". I found all of this out only after a false "delivery confirmation," i. E. my friend never receiving his holiday gift.

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Maine
1 review
0 helpful votes
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**
February 1, 2022

I ordered 2 books. One I had to buy elsewhere because after claiming it was available, u did not have the product to ship to me.

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 2, 2022
California
1 review
0 helpful votes
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N/A
December 30, 2021

I was pleased with the experience and quickly received my book

Date of experience: December 30, 2021