BigAppleHerpReviews 102

ETA- after the snake died, we were able to actually measure it. It was a total 31 inches long. I gave a review on multiple websites for this awful company - one being better business bureau- the company actually went back and forth in comments to me and even had the nerve to say my NINE year old son and i just try to scam reptile dealers! Disgusting company, even worse customer service. I highly suggest purchasing absolutely nothing from this company or any company associated with them. I added a phot of the deceased snake :( it was belly up, but i couldnt bare my child accidently seeing her thar way, since he checked on her every morning when he woke up.

James P. Parrish Jr. - *******@yahoo.com said:

I absolutely adore this scorpion. Quite an active scorpion. A definite buy! Thank you Big Apple Herps!

The baby was very active and curious from the second I opened the box when the shipment arrived. Now that he's been placed in his enclosure hes been burrowing, basking, making messes, and he even ate quite a few crickets right off the tongs without any hesitation, which typically I've noticed animals who have just been shipped either aren't hungry and most babies won't eat off tongs so readily. Definitely Recommend!

Jellybean arrived in great shape and enjoying the driftwood in the terrarium! Jellybean is acclimating well and is thriving!

This seller sells unhealthy reptiles.

They respond kindly before purchase, but if it becomes a problem, they turn into evil.

I bought 4 Leopard Geckos from this seller on Monday, March 8,2021.

The next day the package arrived, and when I opened the package, I sent a leopard gecko without any insulation.
And 1 out of 4 Leopard Geckos appeared to be in very poor health.
It seemed to be a temporary condition due to stress during a long flight, so I took intensive care in the warm Vivarium.
That night I checked my Leopard Gecko, and one unhealthy lizard was struggling to bump itself from place to place in Vivarium.
It was midnight and it was difficult to take him to the vet, and I had to watch the sick Leopard Gecko without sleeping.
But in the end, he couldn't last a few hours and died.
I sent a picture to the seller at dawn. But in the morning, I sent him a text again with a picture.
There was no response. When I said that I would open a dispute, the answer came.

My college student was very excited about buying her first chameleon. She decided to use Big Apple Pet Supply. What a mistake! Her chameleon arrived dead! Why would they mail a reptile in the middle of winter to Reno?! On top of that, this company that claims to have been in business for 27 years with 1 million reptiles sold refused to refund my college student her money! Absolutely ridiculous! This company should know better and have better customer servive! I hope they enjoy the $135 they stole from my daughter! I will not recommend them to anyone.

Ordered a salfin dragon from Big Apple Reptiles. When I received it you could tell it wasn't going to make it. Reptile was super cold wasn't moving. It wouldn't eat it was pooping blood. I did inform them that the dragon was super cold when delivered. Within two days I did notify them, they stand behind their low quality Reptiles. They basically said oh well, you lost your 200.00 dollars. Poor customer service for sure. I will not order from them again. I advise others also. Ordered a blue iguana from them also. Wasn't healthy looking at all either. Think I'll be out 500.00 altogether. Go with a better quality reptile company is my advise. I believe they sent me a green iguana, instead of my blue notified them also. There goes that low quality again. Out 60.00 more dollars, wasted my money with this company. Good luck

I purchased a hatchling black rat snake and it's doing wonderful! It's very active and it has an attitude! It ate a frozen-thawed pinky 4 days after it came and is doing perfect! No mites, kinks, or any issues and loves to dig and climb!

Well order my snake on Saturday night. And he was delivered on monday and received on Tuesday. Shipping was fast! And my snake was a little scared with the long flight since i live in Wa. And there in florida. My snake really tiny and has awsome patters. It looks like he had s skull on top of his head. I didn't received any info on the snake in the packaging. So i emailed the company they got back to me the next day, with all the question i wanted so helpful. I also am able to hold him without throwing to much of a fuss. Didn't bit me once. He rattle and hiss 2 time I help him till he calmed down. Stopped after that. He also has a very strong feeeding response. And bit the pinkies 5 time. He also is eating pre-killed. So makes it easy. Then ate it. And looked like he wanted more. Very happy with purchasing and would purchase again. Thanks guys for the awesome corn snake.

Paid almost $90 for a baby bearded dragon, they aren't specific or let you know in anyway what the age of the baby is. By the size I'd say a few weeks. Again I have no choice but to guess. And the 4or 5 categories to choose from... one picture of a dragon that's obviously not anything like what I got... didn't have my hopes up too high anyways. But if a category says high colored and see the example is a yellow dragon Don't Send Them A BROWN dragon that looks nothing like the picture, like it's from petsmart... dude the ones at persmart have more color on them then this little guy. Ima love and take care of it regardless of its color, but i was given options and paid for something i picked out and did not get that, so its a little disappointing. I have a grown hypo citrus dragon. So there's a big difference here. They need to work on their website. It's just not going to bring them business. The baby seems healthy. Eating good and is responsive and active. I had alot of issues with my order pending for several days. And not being approved until I called them personally to ask what the deal was even though the amount was taken out my bank as if it was a done deal. I hope they can take this as positive criticism to better their work. Thank you for my new dragon friend, he will be in a great home.

They are a bit pricey but you know what they say, you pay for what you get. I got my VERY first snake from them. They are very helpful and answered all my questions and concerns. They package their animals very well and and offer such a great variety of exotics. Ive also gotten many cages from them, all great quality for the prices. I hope to do more business with them in the future.