Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BHFO has a rating of 3.2 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service and good quality. BHFO ranks 7th among Discount Designer Clothes sites.
We monitor reviews for authenticity
Easy does it. Experience was fast and easy product came on time and looked the way that it was described
Ive shopped here often. Im back because you have it all…. Good product…good prices…good service. Though shipping is out of sight! I know! Its Christmas!
Easy shopping, very good tracking information.
Just as the description, great fit, ill suggest to add up on the size, im 12, i ordered a 11, but a 14 would've been more comfortable...
Unfortunately we didn't wind up keeping any of the shoes we ordered from BHFO (my wife has very unique feet) but the shipping was quick and returns were super simple!
I ordered 2 pair of boots and they are awesome. Great price and overall experience but 1 pair had a scuff mark on them. I will have to see how the exchange process is.
Ugg direct back ordered my purchase well after ordering. Found same boot on BHFO and they shipped out in no time, saved Christmas.
Purchased boots direct from your website. Found the same boots on eBay, sold by you for less. I had already ordered and they were shipped by the time I saw the price difference. Disappointed
My purchases have been quality and in season for much less. I live finding the best products for a fraction of the original retail price!
Ive been very happy with all of my purchases so far. I especially love the Badgley Mischka leather jacket.
The boots came quickly and were exactly what I hoped for!
Excelente precio, y la recibi muy rapido, espero le guste a mi hijo.
After ordering two pairs of shoes from this company -- I received the items that looked worn/used. The items were not as described. After many emails to their customer service department they only responded after Overstock.com pressured them to do so (the site where the shoe purchase was made). An unhelpful representative named 'Lance' offered no solutions and told me the cost of returns would be my responsibility. Never will order from this company again.
Perfect for the renaissance fair. The website was easy to navigate and to order from. However, the shipping is high and it takes a while to be delivered. But the product is just fine
I bought a defected product (dress with a broken zipper) that cost $30. The return shipping would cost about $25. The customer service is rigid and would not help at all. Do not recommend.
On Amazon not only do they charge you $8.56 shipping cost when they send out a shoe that is NOT TRUE to size they charge you $4.95 for shipping to send it back-LOOK OUT! So you are on the hook for $13.51 due to their lack of sending out a quality product.
When a company uses this platform to market their products no store front is in the loop and yet they still hit you with charges that MOST companies on this site do not.
When you can't try on clothing or shoes the consumer is at a total disadvantage and this company exploits that.
I recently ordered Puma sneakers from Australia. Since we're in lockdown, I can't buy them here and am not interested in getting them from China. They eventually arrived and I loved them. Unfortunately, even though I deliberately ordered bigger size to allow for inserts and socks, they are simply too big for me to wear. The BHFO did offer a refund if I paid the return postage. That would automatically cost me half the amount I paid for them. I will try to sell them but this annoying and time wasting experience has certainly put me off shopping online, especially for clothes. I'll NEVER do it again. Goodbye and good luck to you
Answer: Yes. They really sell defective merchandise marking it final sale so it is not returnable.
New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!

