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BHFO

3.2

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BHFO Reviews Summary

BHFO has a rating of 3.2 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service and good quality. BHFO ranks 7th among Discount Designer Clothes sites.

service
27
value
26
shipping
27
returns
25
quality
24

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5,256 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Awesome
December 21, 2021

Only site I could find these boots. Really fast shipping to.

Date of experience: December 21, 2021
Utah
2 reviews
0 helpful votes
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Nice for price
December 21, 2021

Easy does it. Experience was fast and easy product came on time and looked the way that it was described

Date of experience: December 20, 2021
North Carolina
1 review
0 helpful votes
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?
December 21, 2021

Ive shopped here often. Im back because you have it all…. Good product…good prices…good service. Though shipping is out of sight! I know! Its Christmas!

Date of experience: December 20, 2021
Florida
1 review
0 helpful votes
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Easy
December 20, 2021

Easy shopping, very good tracking information.
Just as the description, great fit, ill suggest to add up on the size, im 12, i ordered a 11, but a 14 would've been more comfortable...

Date of experience: December 20, 2021
New York
1 review
0 helpful votes
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Great experience
December 20, 2021

Unfortunately we didn't wind up keeping any of the shoes we ordered from BHFO (my wife has very unique feet) but the shipping was quick and returns were super simple!

Date of experience: December 20, 2021
New Jersey
1 review
0 helpful votes
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Nice boots
December 20, 2021

I ordered 2 pair of boots and they are awesome. Great price and overall experience but 1 pair had a scuff mark on them. I will have to see how the exchange process is.

Date of experience: December 19, 2021
California
1 review
0 helpful votes
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Wool coat
December 19, 2021

Great price for a beautiful wool coat. Fast shipping.

Date of experience: December 19, 2021
Minnesota
1 review
0 helpful votes
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Very satisfied.
December 19, 2021

Ugg direct back ordered my purchase well after ordering. Found same boot on BHFO and they shipped out in no time, saved Christmas.

Date of experience: December 19, 2021
Wisconsin
0 reviews
1 helpful vote
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Price difference
January 18, 2022

Purchased boots direct from your website. Found the same boots on eBay, sold by you for less. I had already ordered and they were shipped by the time I saw the price difference. Disappointed

Date of experience: December 19, 2021
Louisiana
1 review
0 helpful votes
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Great
December 16, 2021

Very good! Very satisfied with my experience on the website.

Date of experience: December 16, 2021
Louisiana
1 review
0 helpful votes
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KJStyles
December 16, 2021

My purchases have been quality and in season for much less. I live finding the best products for a fraction of the original retail price!

Date of experience: December 16, 2021
Pennsylvania
1 review
0 helpful votes
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Perfect
December 16, 2021

Perfect, exactly what I was looking for and timely delivery

Date of experience: December 15, 2021
New Jersey
1 review
0 helpful votes
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Have to return, sorry
December 11, 2021

Ive been very happy with all of my purchases so far. I especially love the Badgley Mischka leather jacket.

Date of experience: December 11, 2021
California
1 review
0 helpful votes
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Ugg boots
December 11, 2021

The boots came quickly and were exactly what I hoped for!

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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Muy Bonita!
December 11, 2021
Updated review

Excelente precio, y la recibi muy rapido, espero le guste a mi hijo.

Date of experience: December 10, 2021

Excelent prices!
December 10, 2021
Previous review

Excelent prices!

Date of experience: December 10, 2021
Colorado
1 review
0 helpful votes
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After ordering two pairs of shoes from this company -- I received the items that looked worn/used. The items were not as described. After many emails to their customer service department they only responded after Overstock.com pressured them to do so (the site where the shoe purchase was made). An unhelpful representative named 'Lance' offered no solutions and told me the cost of returns would be my responsibility. Never will order from this company again.

Date of experience: December 10, 2021
New York
2 reviews
0 helpful votes
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Perfect for the renaissance fair
December 9, 2021

Perfect for the renaissance fair. The website was easy to navigate and to order from. However, the shipping is high and it takes a while to be delivered. But the product is just fine

Date of experience: December 8, 2021
North Carolina
1 review
3 helpful votes
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Bad Return Policy
November 4, 2021

I bought a defected product (dress with a broken zipper) that cost $30. The return shipping would cost about $25. The customer service is rigid and would not help at all. Do not recommend.

Date of experience: November 4, 2021
Ohio
1 review
4 helpful votes
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LOOK OUT!
September 11, 2021

On Amazon not only do they charge you $8.56 shipping cost when they send out a shoe that is NOT TRUE to size they charge you $4.95 for shipping to send it back-LOOK OUT! So you are on the hook for $13.51 due to their lack of sending out a quality product.
When a company uses this platform to market their products no store front is in the loop and yet they still hit you with charges that MOST companies on this site do not.
When you can't try on clothing or shoes the consumer is at a total disadvantage and this company exploits that.

Date of experience: September 11, 2021
Australia
1 review
5 helpful votes
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LOUSY RETURNS POLICY
August 9, 2021

I recently ordered Puma sneakers from Australia. Since we're in lockdown, I can't buy them here and am not interested in getting them from China. They eventually arrived and I loved them. Unfortunately, even though I deliberately ordered bigger size to allow for inserts and socks, they are simply too big for me to wear. The BHFO did offer a refund if I paid the return postage. That would automatically cost me half the amount I paid for them. I will try to sell them but this annoying and time wasting experience has certainly put me off shopping online, especially for clothes. I'll NEVER do it again. Goodbye and good luck to you

Date of experience: August 8, 2021

From the business

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bhfo.com
Founded in 2003
Cedar Rapids, Iowa, United States