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BHFO

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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BHFO Reviews Summary

BHFO has a rating of 3.2 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service and good quality. BHFO ranks 7th among Discount Designer Clothes sites.

service
27
value
26
shipping
27
returns
25
quality
24

Instant Feedback

5,256 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Ma boutique préférée surEbay
January 16, 2023

I am a regular customer
I would like to say more but my English is not good

Date of experience: January 16, 2023
Florida
1 review
0 helpful votes
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You carrier is not the usual Fed Ex ( smart something)
Erratic and difficult to contact.
Still will use as your prices are very good….

Date of experience: January 14, 2023
Minnesota
1 review
0 helpful votes
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Awesome!
January 13, 2023

Loved everything I ordered and scored some great deals!

Date of experience: January 13, 2023
Kentucky
1 review
0 helpful votes
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Quality mersh!
February 11, 2023

Good quality and the real brands advertised were sent,

Date of experience: January 12, 2023
Ohio
1 review
0 helpful votes
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Great
January 12, 2023

Great prices and great quality of everything I bought.

Date of experience: January 12, 2023
Massachusetts
1 review
0 helpful votes
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I think the price was really greatb
January 12, 2023

I'm impressed by the company and the quick shipping

Date of experience: January 12, 2023
Pennsylvania
1 review
0 helpful votes
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Legit fashion
January 11, 2023

I have purchased from BHFO a few times and items are as described, sometimes even better. The shipping and packaging were good.

Date of experience: January 10, 2023
New York
1 review
0 helpful votes
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First Rate Service
January 11, 2023

Faultless... Products well presented with detailed description(s). Smooth and efficient service...

Date of experience: January 10, 2023
Michigan
3 reviews
2 helpful votes
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A happy customer
January 10, 2023

Wonderful, can't wait to spend more money. Everything I bought so far, I have not returned one thing HAPPY customer.

Date of experience: January 10, 2023
Alabama
4 reviews
0 helpful votes
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No Problems receiveing order
January 9, 2023

Pants were too big, I should have paid more attention to measurements!

Date of experience: January 9, 2023
California
1 review
1 helpful vote
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Dissatisfied
February 7, 2023

I bought a lot of items and most of them are not my size. I would like to return some of them but since this was the first time I was buying from you I didn't know i cannot return the final sale. Your website does not let me return any of the items and that is why I'm dissatisfied. Is there any way you can let me return at least the items are too big or too small? Thank you

Date of experience: January 8, 2023
Sofia G. BHFO Rep
over a year old

Thank you, Maryam for your feedback.
Our final sale and final sizes items are not refundable and cannot be returned.
I will have a representative of our customer service department to reach out to you to see what we can do to help.
Sofia, from the BHFO Team

Virginia
1 review
0 helpful votes
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How Did I Not Know About You?!
January 6, 2023

What a great deal. By far the best pricing I found on a pair of boots I had been stalking on multiple websites. Shipping was fast and the product was satisfactory. I will definitely be coming back for more!

Date of experience: January 6, 2023
Minnesota
2 reviews
0 helpful votes
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Paid for expediated delivery
January 5, 2023

I paid for expediated delivery and received the coat 7 days later. I realize the weather was inclement; however, I wish I could have the extra money I spent on the expediated delivery refunded.

Date of experience: January 5, 2023
Oregon
1 review
0 helpful votes
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Perfect!
January 5, 2023

Just as described. Very happy with product and service.

Date of experience: January 5, 2023
Canada
1 review
0 helpful votes
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Want to Love
February 4, 2023

Great products at a great price but international shipping is a nightmare! Have had multiple issues and packages go missing. The Route package protection is useless and not worth the fee. I want to love BHFO but I need to consistently receive my orders to do so.

Date of experience: January 4, 2023
Sofia G. BHFO Rep
over a year old

Thank you, Amanda for your review.
I am sorry to hear that you have been encountering issues with international shipping and delivery.
Unfortunately that is out of our control, but I will make sure that our customer service representative will look into this later today.
Thank you for your loyalty.
Sofia, from the BHFO Team

California
1 review
0 helpful votes
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Velvet pants
January 5, 2023

Nice product. What I wanted. The only disappointment for me was it says it ships USPS which I use a lot and priority only takes about 2 -3 days these took a long time. I wanted to wear them for a xmas party and they didn't get here until the 29th! I ordered a different pair off poshmark and they were here in 2 days USPS along with 3 other pair of pants. So when they say they ship USPS it ships UPS and then switches to USPS so it comes at a snails pace! Bummer.

Date of experience: January 4, 2023
Texas
2 reviews
0 helpful votes
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Easy purchase!
January 5, 2023

This web site was very easy to shop on and the delivery was quick. I will definitely order from them again

Date of experience: January 4, 2023
New York
1 review
0 helpful votes
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Two Review
January 4, 2023

Great usually but this top was not good. Will continue to shop

Date of experience: January 4, 2023
Aruba
1 review
0 helpful votes
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Great dress find!
January 3, 2023

Great dress find came fast and so beautiful! I will be wearing this all summer

Date of experience: January 2, 2023
Tennessee
1 review
0 helpful votes
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Quick delivery
January 2, 2023

Easy to order, good selections and delivery was quick.

Date of experience: January 2, 2023

From the business

New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!


bhfo.com
Founded in 2003
Cedar Rapids, Iowa, United States