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Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
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I needed an older edition of a book to review BEFORE I committed to buying the new edition. BetterWorldBooks had the older edition and a very nice price. Their service was great and their communications were so wonderful. I really loved the communication from the book's point of view, that made my day. It arrived promptly and was in better condition than expected too. Thank you all.
I absolutely love this site! Great selection, great prices, and fast shipping! Plus every book you order helps someone in need! I only order our books through Better World Books.
Thank you, Better World Books! My husband has been ordering collectible versions of serious literature from you for years. It took a while for me to realize that you provide so much variety, I should be ordering other genres too. This is an opportunity to try the work of an Author I've never read before. Fans of James Rollins and Dan Brown suggested trying Charles Brokaw's works. I'm anxious to dig in!
I needed this book and had a hard time finding it. This is a great place to find books no longer available in other locations.
Just received yesterday!
Very good book, good condition
Very interesting subject for me
Thank you again
Regards
Patrick
I bought this book as a present for Christmas, I would definitely order from Betterworldbooks again the book arrived in great time and there where no hiccups. I would highly recommend.
Both my books arrived on time and both were of great quality for the price! I will recommend others try using this website as well. :)
Reliable company. Product is perfect condition, at the best price. I couldn't recommend them more! :)
All my orders with Better World Books have been timely and the books have been as described. Don't buy from Amazon. They don't need any more of your money.
Great range of books and reasonably priced. Take longer to arrive as some posted from America but worth the wait.
My book arrived in great condition. It was a very good read. Kept me engrossed. Will do business with this company again.
Better World Books never fails to deliver quality books at reasonable prices and in a timely manner! This is the first time I have bought children's books and they had an amazing selection!
Arrived in good time and excellent condition. Very useful book which will be of great value when used in conjunction with my use of the Duolingo app
I am very thankful for the service and the variety of books that you offer at a very reasonable price.
My book was lost in the mail but I finally got it after several weeks. Book itself was in great shape. Customer service was timely on my issue.
Always happy to give orphan books a good home! Thank you for making knowledge affordable! (The free shipping, since books are HEAVY is an added bonus!)
This was the second time I ordered two books (one new and one used) They arrived safely within a week of ordering thanks
This was a very great book and website. Better world books is a trusted cite for education. I would recommend this to anyone
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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