Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have tried different programs postpartum. Weight watchers, noom, and raw generation to name a few. Better Me has been working well so far for me. It feels doable and I'm not stressing counting calories. I'm satisfied with my meals and don't feel cravings. I look forward to seeing results
I am 76 years old and have not kept myself active at all. I found that I was sitting watching TV or lying on the sofa most of my day and not getting up except to feed myself or to go to the restroom. I have only been doing this five days and I can really feel it. Thank you so much.
So far the program is working out great for me. I can set the day and time to do my workouts, and they adapted the program to my specific fitness.
The daily workouts are just what I was looking for. Something I can do right in my home. I love it that I can keep going if I want or even do another workout in the evening. My husband has workouts for men so we get up every morning and workout together. I know there is much more information and resources I have not even tapped into but for now this is a perfect fit for me. I have lost 5 pounds and seen my body composition change. Hooray!
I have never worked out a day in my life. I've always been active and played different sports but never worked out or went out on walks none of that. I downloaded BetterMe cause of an ad on TikTok figured I really need to commit to doing something because due to my age I've gained some excess weight. I am on week 2 and the work outs suggested for me are spot on they are so simple yet so challenging. 13-20 min workouts super simple routines. The video gives you a few seconds to master the next workout shows you but also walks you through it. No gimmicks no fancy workout equipment. After your work out you tell the app if it was too hard too easy or just right it learns from you as much as you learn from it to perfect a routine literally specific for you. Can't wait to see the results.
I've just started my journey with BetterMe. I truly love it. I look forward to continuing my journey with BetterMe and hopefully reach my goals. I love the future of the AI capture picture. I can just snap a picture of the food. I'm eating and it calculates the calories for me.
I've been using this home workout program for three weeks, and I'm thrilled with the results! The variety of training options and exercises keeps things fresh and engaging, catering to my fitness level and goals. The clear instructions and diverse routines make it easy to stay motivated, and I already feel stronger and more energized. Highly recommend this program for anyone looking to elevate their home fitness game!
I'm only beginning but so far the sessions have been good. I'm a beginner for sure and have lots of joint issues. I haven't found anything yet I can't do
Quick exercise, can feel the improvement over the weeks, feel already better after 7 days, so far its working and worth the time.
Thanks to their personalized workout I don't know what to do I guess that you want you to grow what we're going to do and I was just confused at the end of all of that I'm so glad I have this to guide me to a personal plan.
I truly enjoy this exercises, as they are quick yet highly precise in addressing my needs. After completing them I feel renewed 💪
Super easy and fun workouts, keeps me motivated and feeling good. Easy to do with my 10 month old around and the best part is it usually only takes about 15 to 20 minutes each day.
Work outs may seem easy at first until you have to hold the position and you wanna scream. Yessss no pain no gain. I already recommended this app to friends and family.
El programa trae varias opciones desde pilates a ejercicios con peso, pero cada uno se paga por separado.
After not working out in years due to an active job(bartending) and then moving into management I have gained quite a bit of weight. This has been a great way to get back into working out without having to go to the gym and deal with social anxiety.
I have been trying to find a good workout platform as I am in nursing school and super busy, and this one it GREAT! Workouts are less than 30 minutes long, easy to understand and get me sore. If you are looking to buy this platform do it!
My back pain were killing me. Sitting work makes it even harder. Just visiting gym is not enough you need to find a good coach. Also you need to waste a lot of time for commuting. Nowadays time is even more expensive than money. With BetterMe I solved all mu issues. I can easily train at home, with excellent support of TV coach! Love it!
I am doing well I have just started.
It is not difficult but I am rusty because I did nothing since the Covid19. The three stars means my affort, The course is good.
This has been very helpful. It's easy to follow and keeps you on track. It can be difficult trying to figure out what to do in the gym so this takes all of the guessing out.
At first, I thought it would be impossible for an app to help me achieve my goal, but I'm seeing results in my mood, physicality, and emotional well-being.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello Gabriella! Thank you for your feedback. Renewing healthy habits after a break takes time, and it’s great to hear you’re feeling backed by the BetterMe app. Keep trusting the process—you’re making meaningful progress! If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe