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Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
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Love the work they put me through they give grate help well you work out and it's very help full
Mi experiencia fue realmente excelente. Desde el momento en que entré por primera vez, me sentí motivado. Los entrenadores sonmuy profesionales. Además, la variedad de clases disponibles me permitió diversificar mi rutina de ejercicios y mantenerme comprometido.
Love the in depth descriptions, exercises are challenging and helpful.
It's super easy and nice music added to each workout. I feel motivated by this app like never before!
Having used the app for a few days, I find the user interface easy to navigate and the graphical elements are enticing. The inbuilt calendar and tracking of workout completion is helpful as well.
It looked easy to look at but when i actually did the workouts, I could feel my whole body getting worked. Love it!
This is a great way to stay consistent everyday - especially if you don't have a lot of time.
BetterMe is an easy go-to program for daily excersise. Different exersuses every day with a great variation so you never get bored. Your whole body gets a work out within minutes.
The music is calm, I would have chosen something more up-beat but thats just me.
Short program daily are easy to schedule. Even with 15 minutes you can feel that your body is activated.
It's only been 5 days. The app seems to be working good. Easy to use. I like that I track my food and water intake and I especially like the "start with your mind" encourages me to follow through. Good information. The meal plan and workouts are awesome for a newbie that is way out of shape!
The wall pilates sessions do a lot more than I thought they would. I can feel the difference but it is still not so difficult I want to give up. So easy to do in the morning before work
Its just my 1st day its promising to me so i recommend ppl to check this program
I appreciate the accessibility of this program. Less room for excuses.
I love that the app allows me to get in a workout from home! It makes it so easy to be consistent and consistency is key!
Customer service does not exist they answered my 1st email when I reported that there was a problem, after completing my subscription it takes you to a page where it offers a free fitness band then in small writing if you read what it's saying you have the option for a 1-2-1 coach for the 12 week program and you get a free band if you sign up to it so I was gonna click skip and as the screen started loading my banking app notified me a further 59.99 was taken on top of my membership
When I messaged they replied and apologised for the problem and the subscription for the 59.99 was cancelled in 12 weeks and they had forwarded the refund to to correct department and I would hear back from them which has still not happened and I've emailed since just to be ignored
I'm really enjoying these workouts. I'm 5 months post partum, so it's a great way to target key areas and also make my own choices on how much I can handle. My only wish is that the standing and sitting exercises didn't constantly alternate — there could be a better flow to the order of exercises.
It's been so easy to follow with great demonstrations from the instructor in the video. I am very pleased that I have joined up with BetterMe so far and I am really enjoying my experience.
My interaction with BetterMe has really motivated me to exercise. I learn by doing and the videos are very easy to understand!
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

