Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm trying to get back strength in my body and this app so far seems like it is helping with just my body Weight. I am loving it. I highly recommend.
So far has been great!
Training has be set special just for me.
Links to a healthy life has been beneficial.
And the reminders they send keeps you on it
I don't have the full subscription but, I like the workouts so far. Even though I've only done 2 workouts, I like the fact that they only take 15 minutes per day and they are very low impact.
Certainly, almost anyone who is not in a body cast should be able to do most if not all these moves!
I'm only a couple of days into the 28 day wall Pilates challenge but I've been enjoying it so far. I like that I get to do it in the comfort of my home and it doesn't take a lot of time. The videos and audio queues and instructions make it simple.
I like this program! Easy and effective to use. Does not require equipment or a lot of time
I've been looking at this app for a long time and finally decided to give it a try. After all the initial questions I can say that I am very happy with it. In just a few days I have noticed the difference with my weak areas (knees). The exercises are challenging but doable which I love. I definitely recommend it to anyone wiling to give it the time.
Very easy to use and the exercises explanation is really clear and easy to follow and it's short but effective I could feel it in my glutes straight away
Just five days in to using the BetterMe app. The team has done a great job tailoring a workout that is good for me and where I currently stand on exercising. BetterMe offers so much more than what is advertised. TRY IT! It's risk free and you can cancel if you don't utilize their program.
So far, this experience has been great! The workouts are great, I can do more if I want to, and everything has been easy to use.
Only on day 4 but loving the experience so far. I love that I can train on my own time, track what I eat and drink and also have the option to do additional workouts
The workouts are challenging and fun. They are also functional fitness. That will carry over into my normal day to day living.
As far as I go, the Better Me app has completely transformed my approach to self-care and well-being. Not only has it helped me improve my skills, but it's also revolutionized the way I relate to my body. Through its personalized guidance and innovative features, I've discovered a newfound appreciation for self-love and holistic health.
Suitable for one such as me, who does very little exercise. I can manage these short sessions which are completed before I exhaust myself!
Love the App and all the features!
Really like to post true calorie intake and this keeps me on task. Keeps me motivated to think about my food choices more since I have to mark them down.
Wish it was a bit more customizable.
For example: doing other activities besides the scheduled workouts is not an option to add & showing weight loss improvement by allowing us to post what our weigh in is.
Love that I can pause and rewind so i can get a chance to learn the steps.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

