Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's a great app. I'm enjoying it very much. The only suggestion I have thus far is not getting up and down between exercises do the stand then the floor or visa versa.
I've been using the app for a few days. I enjoy using it, although I expected that in every workout there would be a focus on all parts of the body. From my usage of the app, I've noticed that daily activity only focuses on two body parts.
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! You can open the BetterMe app and go to the Training/Workout tab. There you can find a wide variety of exercises. Feel free to select the ones that suit you best and try out new ones. Kind Regards, Team BetterMe
I'm only four days in, but am hoping that this program will motivate me into making daily exercise an easy habit to maintain. The routines are easy to follow, are varied, an focused on different areas. If it continues, I think it will continue to motivate me. I'm looking forward to seeing results!
Hello there! We hope that it will help the routine to be effective and fun. Together with determination and consistency, you will achieve wonderful results. Our team is here to support you along the way. Kind regards, team BetterMe
Great for arthritic people with bad knees. Gets you stretched and moving
Hello, Glenda. Thank you for your review, and thanks for choosing our app! Kind regards, team BetterMe
I hate going to the gym, people around me make me nervous so this gives me a way to do it at home not just walk on the treadmill for 30 minutes and going home
Hi, there! Reviews like yours are what motivate us to work and to improve the app even more! Thank you. We are sure you'll achieve great results with the help of BetterMe. Kind Regards, Team BetterMe
I have only been using this app for about a week, but with the 10-15 minutes I do each day, I can really feel some strain and growth. I look forward to seeing what my before and after photos look like! More to come…!
Hello! Thank you for your feedback. We are sure that with the BetterMe app you'll see and feel more positive changes soon. Thank you for choosing BetterMe. Kind regards, team BetterMe
It feels good, hopefully I can become stronger to be able to do the feet on the wall push up move as of right now it's too difficult lol
Hello, Sarah. Thank you for your feedback. After just a few-minute daily workout, you'll start noticing the difference. Your body gets used to a new routine and becomes more flexible and stronger. We're here to support you at each step of your experience. Feel free to reach us for advice at [email protected]. Kind regards, team BetterMe
Really enjoying the chair yoga exercises. Looking forward to seeing the results eventually
Hello, Kathy. Thank you for joining our BetterMe community. We believe that you will achieve amazing personal results! Kind regards, team BetterMe
BetterMe have helped me to better understand my exercises. I have learned to love exercise and BetterMe gave me the opportunity to exercise while still enjoying is and getting into shape in a better way. I would recommend to anyway!
Hello! Thank you, Danelle! We appreciate you spreading the good word about your experience with BetterMe. Please, remember that you've got your back with our wonderful team that is available daily at [email protected]. Kind Regards, Team BetterMe
Very cool approach, easy to follow. I love the work outs and the fact that you are able to add your playlist is an added bonus
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
It keeps me accountable everyday. Work outs are getting easier.
Hello, Jenny. Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe
Everything about the app and workouts are easy to use & understand, plus it's convenient to do the quick workouts without weights.
Hello, Stefanie. Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, Team BetterMe
Way better than a gym membership (imo)
Workout at your own pace, add a second routine if you're feeling up to it after the first- just love it!
Hello there! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Hello there! Feel free to keep us updated on how your journey is going. We are here to support you along the way. If you need any help with getting used to the app and its built-in tools, our team is always available at [email protected] and happy to share some tips. Kind regards, team BetterMe
Easy to follow excersize plans has got me into a new routine. I'm not put off by the excersizes as it's tailored to me and will help me gain my confidence again
Hello, Chloe. Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. We are super glad you're happy with the app we designed for you. Kind Regards, Team BetterMe
This app has helped me better track my food and water intake and has made me feel healthier with my exercise
Hello, Lucy. We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
My profile says I am a senior (yes, I'm 65) and that I am sedentary during the day (I work in a chair at my computer). Having said that, I'm relatively fit and flexible but want to work on my belly. The presumption in the workout is that I'm frail. I do appreciate the mobility aspects of the workout, including exercises i wouldn't have thought to do, but is that enough? How about this - do the official workout but add a few at the end for those who want to dig deeper.
Hi there! Thank you very much for your feedback. You can always reach us at [email protected], and we will improve your experience. Kind Regards, Team BetterMe
Hello there! Thank you for your review, and thanks for choosing our app! Kind regards, team BetterMe
The workouts are quick, easy, and affective. I always have some soreness the next day without being immobile. I love that they ask how it was at the end of every workout to gauge where you're at! Great app
Hello, Alyssa. Thank you for sharing your feedback, and thanks for choosing BetterMe. We are so happy to see that the workouts are effective. Kind regards, team BetterMe
I am on day 25 of the 28-day calisthenics challenge. I am down 6 lbs and have lost fat in areas I've always had trouble with. I didn't worry about logging calories or anything, just ate sensibly (allowing myself chips and pizza on the weekends), and stuck to the workouts. I'm likely going to keep at it another month.
The best part is how the workouts were catered to my poor knee and lower back. Everything feels fine :)
Hello, Matthew. Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. We are sure you'll achieve great results with the help of BetterMe. All the best, Team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello there. Thank you for sharing your comment. While you work out, exercises for particular body zones should interchange, and workouts need to alternate. With variations and by changing position, you can target different muscles and keep your training interesting. Yet, we do understand your input and will gladly share feedback for future improvements. Kind regards, team BetterMe