Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Il servizio è troppo costoso rispetto ai video che vengono offerti che potrebbero trovarsi tranquillamente su youtube. Inoltre le spiegazioni sono soltanto in inglese.
I love the variety of exercises you offer. It's hard for me to follow a set diet, do just to count what ever you eat is nice. My husband has been losing weight with me, so that's great.
I decided to join following seeing chair yoga 🧘 advertised on face book. I recently had a foot and hip problem so thought I would try chair yoga. It gives you short daily exercise that keeps you interested. I do mine in the evening and enjoy my wind down time.
Wonderful easy to follow exercise routines and very easy to log your calories and water intake. I am thrilled with the experience so far
The app asks lots of questions to get a personalised plan. I was worried it would be too intense and I would lose motivation (has happened so many times 😂) but I was pleasantly surprised that the exercises seemed tailored to be challenging for me but not impossible, enough to keep me motivated.
Looking forward to seeing the results at the end of the 28 days
It feels good to start the day with a good stretch. I'm just getting back to exercise and this 10 minute exercise is just enough to give me a good stretch without causing pain or injury.
Look no further, this app is amazing. The workouts are fun, easy and it works! Don't procrastinate like I did. Sign up even if it's for one month and try it out yourself.
Being a newborn mom is so hard at first. So it is like impossible to do exercises or anything. With this app I have the gym at home and anytime. It gives me the time for just myself!
Good - delivers what promised. Does take some time to log all of the foods etc but otherwise the exercises and other features are very good.
While I'm not fully utilizing all the app features yet, I really like the water and steps tracker, as well as the intermittent fasting timer. Big selection of workouts, too, though I've only tried one and it felt a bit clunky. I think the food tracker will take practice. I'm not interested in weighing out my food, so it might not be helpful. Overall, I'm encouraged to keep practicing with the app!
Based on the inputs I provided while signing up for BetterMe, the app has customised the workouts according to my needs. Starting from relaxed to fast-paced, the flow of the workouts is perfectly balanced. I can even choose how much I do each day, which I decide after listening to my body. Thanks to BetterMe, I am bettering myself—mind, body and soul!
I have been struggling so much with body aches due to surgery and doing the stretches and movements is helping me release stress and improve my pain levels throughout the day. I wish I had started a long time ago! Thank you so much!
I loved that it was low impact and I got a lot of stretching in the workout :)
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

