Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
All the fitness programs I attended so far were either too difficult or needed specialized equipment. Better Me on the other hand hits the right spot in difficulty level and I am loving it so far.
Hi there! Thanks for sharing your experience with us. Indeed, what it takes is installing the BetterMe app and working out at convenient time and place. Let your work with our app continue bringing results and making you happier. Kind Regards, Team BetterMe
I'm reasonably fit, finding exercises very easy. I would prefer the email 12 hours earlier as I like to exercise in the morning.
Hello there! Thank you for your review, and thanks for choosing our app! If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Motivated everyday to get up and work out. Really enjoying the workouts. Thanks you
Hello! We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
I'm really happy that using this app and it's very helpful!
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
I've haven't been keeping up with my daily routine but intend to get my butt in gear.
Hi, Theresa. Thanks a lot for taking the time to share your feedback with us and our customers. Our team wishes you the best of determination in achieving great results! Kind regards, Team BetterMe
Really great doing this workout at home. I would definitely recommend this to anyone who has no time to go to a public gym
Hello, Keith. Thank you for your feedback, we are glad you like the app! We are so happy to see you in our BetterMe family! Kind Regards, Team BetterMe
Better me program has helped me loose my body weight and fat. Its only been a week i can see visible reduce in my body fat.
Hello there! Thank you for sharing your feedback. We're really happy to see BetterMe is helpful to you. And we are sure that you will achieve your personal fitness goals. Kind regards, team BetterMe
I joined just to try it; I just turned 55 thought I'd do while watching tv or something, I actually enjoy it! It keeps me active when I would normally be laying around!
Like it but I would like to be able to PAUSE the video at times to allow change of position or to study exactly what you want us to do etc.
Hi there! We appreciate your comment on our workouts. While we are working on improving, you can tap on the video while working out and select Pause "||" to stop it. It will give you as much time for a break as needed. You can easily reach us at [email protected] for more advice. Kind regards, BetterMe
I just started. It's my first time try this app because I am trying to lose weight, and I don't want to spend a lot of time on exercise; it takes me 20 minutes a day, and I already sweating every time when I am working on it. Hope I can keep it as my hobby now.
Hello! Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Please, remember that you've got your back with our wonderful team that is available daily at [email protected]. Kind regards, team BetterMe
I have only done (4) sessions, but I can honestly say, I can feel my core strengthen, and really feel like in the short duration of the workout, I'm getting 100% of the push I need. Can't wait to see what day 28 looks like!
Hello, Alexis. Thank you very much for sharing your feedback. We are very glad to see that our workouts are so effective. And we are sure that you will achieve your fitness goals with the BetterMe app. Kind regards, team BetterMe
Although I am brandy new on my journey, I already feel amazing! The workouts are super easy, which is great since I had a knee replacement less than 6 months ago but more importantly they are fun! The upbeat music keeps me coming back for more!
Hello, Tracey. Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
The workouts are suited perfectly for me. With a bad back and sore neck, these workouts are perfect for me. Also keeping them at less than 20 minutes with my hectic schedule makes it easy to get it done.
Hi there, Josh. Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
نعم تتبع الكورس بأدائه المتميز أعطاني روح جديدة فيها تفاؤل ونشوة ممتعة.
وعلى أمل الاستمرار حتى أحصل على نتائج مبهرة هذا ما أتمناها.
جسم متكامل رشيق ممتلء الحيوية.
مرحبًا! شكرا لك على ملاحظاتك. من الرائع أن تسمع أنك تستمتع بروتين اللياقة البدنية الخاص بك مع BetterMe. استمر بهذه الطريقة! فريقنا موجود دائمًا لدعمك ومشاركة بعض النصائح والحيل حول استخدام التطبيق. لا تتردد في الاتصال بنا عبر[email protected] في أي وقت. مع أطيب التحيات، فريق BetterMe
This experience so far has been better than the rest. The site gives so much information in the thought process of dieting and eating, different diets to choose from so your comfort with what works for you or that you feel comfortable trying. There's even a beginner stage of intermittent fasting which is working for me. I tried it before and it didn't last long at all. The exercise routines are easy to follow and so far no equipment needed. Overall I love it. I didn't have to go out and prepare a bunch of new foods and buy anything. This feels effortless
Hello there! Thank you so much for letting us know how great your experience is going. We truly wish you determination to achieve great results! Kind regards, team BetterMe
Tetszenek a gyakorlatok, pont elegendő a napi edzés hossza is
Helló! Köszönjük visszajelzését, és köszönjük, hogy a BetterMe-t választotta! Örülünk, hogy tetszik az edzésünk. Üdvözlettel: Team BetterMe
I needed that extra motivation to keep me going through the first rounds of training, BetterMe helped me to achieve that and continue my plan with great results.
Hello, Patrick. Thank you for your review, and thanks for choosing our app! We are always here to support you along the way! You can reach us at [email protected]. Kind regards, team BetterMe
Easy and fun way to get the exercise I need. Love it!
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
Better Me is an easy app to use. Work outs have been perfect for me, yet challenging. Was an eye opener for me, how uncoordinated I am but can still do the workout. I'm 53 and getting up and down off the floor isn't as easy but yet happy I'm doing it and hopefully gain, strength, mobility and be more toned.
Hello there! It makes us happy to realize that you feel positive about your fitness journey with BetterMe. We hope that it will help the routine to be effective and fun. Together with determination and consistency, you will achieve wonderful results. Kind regards, team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello there! Thank you for sharing your feedback with us. We are super glad to hear that you like our app. And we hope that it will help you achieve your fitness goals. Kind regards, team BetterMe