Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Gentle but feeling it. I have needed to do this but have reststed due to procrastition. This is easy to do, doesn't take too long
Hi there! We are really glad that you like the app. Thank you for the nice review. Kind Regards, Team BetterMe
Easy to follow instructional workout videos. Perfect amount of time
Hello, Matt. Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, team BetterMe
The app is an excellent tool to stay healthy. I love the exercises and how it tells you how to do it.
Hello! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. Have a great day, Team BetterMe
BETTERME has truly been a game-changer in my life! From the moment I started using this app, I felt an incredible boost in both my physical strength and mental well-being. It's as if BETTERME was tailor-made just for me, guiding me through a transformative journey that I never imagined possible.
Every workout feels like a step towards a stronger, more empowered version of myself. The personalized fitness plans are not only effective but also incredibly motivating, pushing me to reach new heights every day. It's like having a personal trainer and a cheerleader right in my pocket.
But the magic doesn't stop there. BETTERME's holistic approach, integrating mindfulness and wellness, has been a revelation. The guided meditations and mood-boosting tips have brought a sense of calm and joy into my daily routine. I've noticed a significant improvement in my mood and energy levels, and it's all thanks to this amazing app.
The user-friendly interface and the wealth of resources available make BETTERME a must-have for anyone looking to improve their overall health. Whether you're a fitness newbie or a seasoned pro, this app adapts to your needs and keeps you motivated with every tap.
In a world where staying fit and happy can be challenging, BETTERME stands out as a beacon of hope and positivity. It's more than just an app; it's a lifestyle companion that brings out the best in you. I can't recommend it enough!
Thank you, BETTERME, for bringing back my strength and filling my days with great moods. Here's to a better me, and a better you!
Hello! Thanks a lot for taking the time to share your feedback with us and our customers. We are glad that you like the holistic approach to your BetterMe plan. And we hope that you will get only good habits regarding your health. Our team wishes you good luck! Please, remember that you've got your back with our wonderful team that is available daily at [email protected]. Kind regards, team BetterMe
Quite happy with the experience so far, I like the mix of exercise and the 15 to 20 minute work out lengths.
Happy I'm not working out to the point of failure.
Could do with out the constant upselling in the app.
Hello! Thank you for your feedback, we are glad you like the app! Indeed, the app may offer additional activities. Still, users decide to participate or not, as these offers can be easily skipped. Kind Regards, Team BetterMe
So far so good. I enjoy the app in information it gives me
Hello, Francisco. Thank you for your review, and thanks for choosing our app! Kind regards, team BetterMe
This app helps improve my daily life by providing guidance at flexible times, as well as customizable workouts.
Hello! Thank you so much for your review! If there is anything we can do for you, please reach us at [email protected] anytime. Kind regards, Team BetterMe
Just started and excited to keep up and see what results I can get! So far it is everything I hoped it would be
Hello there! Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe
Purchased on a lark.
The platform is user friendly and the program scaffolds to keep you challenged.
Hello, Luke. We are happy to welcome you in our BetterMe team. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
This app is exactly what I need to get me moving again after a few months of non-activity due mainly to medical issues. I've only completed 3 days so far, but I'm already feeling SOOOO much better!😄
Hello! Thank you for your feedback. Please, share your future experience with BetterMe, too. We are always here to help if you need any assistance. And our team is ready to share any piece of advice to make your fitness routine even more interactive. Kind regards, team BetterMe
Hi there! We are really glad that you like the app. Thank you for the nice review. Kind Regards, Team BetterMe
It's easy to use and shares others journeys for you to get motivated. I love it.
Hello! We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Helps my energy level and makes me feel better. I enjoy the quick reads also
Hello! We appreciate your feedback and are really glad to see that BetterMe has been helpful to you. We hope that working out with BetterMe will be as effective in the future. Kind regards, team BetterMe
The app provides daily workout videos. I like that you can go back and view any of the videos and do more workouts in 1 day. Calorie counter is very helpful so you do not overeat. The app provides articles to read to assist you with your weight loss journey. I already feel a difference in a body after using the app for only 3 days. Havent lost weight - but my body feels better.
Hello! Thank you for your feedback. Feel free to keep us updated on how your journey is going. We are here to support you along the way. If you need any help with getting used to the app and its built-in tools, our team is always available at [email protected] and happy to share some tips. Kind regards, team BetterMe
I'm kind of out of shape so this approach really has motivated me to do more.
Hello! Thank you very much for your feedback. We are sure you'll achieve great results with the help of BetterMe. Kind regards, team BetterMe
Easy to follow routines and the pace was exactly what I needed!
Hello, Mark. Thank you very much for sharing your feedback. We are so happy to hear our app is of great use to your needs. Kind Regards, Team BetterMe
The program is great! The music needs some work as some of it sounds like it's played from an old lp that was left in the car window on a hot summer day.
Hello! Thank you for your feedback and for letting us know about that. Please contact us at [email protected] so that we can have a closer look at this issue. Kind regards, Team BetterMe
I never know how many repeats ans what machines to use at the gym and this app makes it so easy to do the exercise because you don't have to decide by yourself which can be confusing. It is also very nice to chat to the coach about my progress.
Hello there! Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Hello! We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hi! Thanks a lot for taking the time to share your feedback with us and our customers. Our team wishes you the best of determination in achieving great results! Kind regards, Team BetterMe