Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
BetterMe helps me be proud and keep track of my accomplishments. It greatly motivates me.
Having helpful tips and encouragement gives me the boost I need
I can do the exercise and feel good the next day. But still feel like I've done my body good.
Hello, Rainey. Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, team BetterMe
Most definitely a motivating program easy to follow 👌
Hi there! Thank you for your feedback, we are glad you like the app! Kind Regards, Team BetterMe
Hello, Julie. Thank you very much for your feedback. We are sure you'll achieve great results with the help of BetterMe. Kind regards, team BetterMe
I've been really pleased with BetterMe! I feel like I have more energy, I'm building up stamina and most importantly I'm having fun and I like the way I feel when I'm done. I would absolutely recommend it!
Hello! Thank you for your feedback. It's highly pleasant for us to realize that you enjoy your fitness routine together with the BetterMe app. We hope you get the maximum out of it. And we wish you a fruitful journey. Kind regards, team BetterMe
At first I thought, 'this is a workout?!' Then 1 minute in, I felt it in my upper arms (at present, flabby) and in my upper body. Okay... here we go!
Hello, Carlan. Thank you very much for sharing your feedback. We are very glad to see that our workouts are so effective. And we are sure that you will achieve your fitness goals with the BetterMe app. Kind regards, team BetterMe
There is so much more in BetterMe than I anticipated. I joined a trial for calisthenics, and I found a lot of other great tools like water tracking, an odometer, and a way to track my calories. And I still haven't explored it fully!
Hello, Steven. Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. All the best, Team BetterMe
I used to hate working out… or at least I had a hard time findinf a way to move my body that I truly love. I always have been more attracted to very feminine and sexy ways to take care of my fitness but workouts like these were very hard to find online (and I didn't want to be the only weak and chubby girl in a poledance class) - so having the luxury to improve myself at home is a blessing. I am still a beginner, but so far I am really loving this app; I feel better and hotter every day 🔥
Hi, Vanessa. Thank you for the positive review! We're thrilled to hear you're enjoying the app and finding it helpful. If you have any questions or feedback, please don't hesitate to contact us at [email protected]. Thanks for choosing BetterMe! Kind regards, team BetterMe
This app has been both fun and effective. Having a baby is no joke and neither is pregnancy weight gain! I'm proud of what my body accomplished in childbirth and now I'm ready to be proud of what my body can relearn! This app has been a great tool + emphasizes feeling better over the number on the scale. I feel better and have finally started to notice a shift in my physique!
Hello, Lain. Thank you for your feedback. Congratulations on having a baby! We're really happy to see BetterMe is helpful to you. And we are sure that you will achieve your personal fitness goals. Kind regards, team BetterMe
Good very very very very good and very very very very very very helpful
Hello! John, thank you for choosing our app. We truly appreciate reviews as positive as this one. Keep enjoying it! Kind Regards, Team BetterMe
I find that the program is easy to follow accountability as always important. I like the The reminders to log and exercise
Due to big belly and bad knees, some of the exercises are very challenging. I adjust and fight through it.
Hello, Garry. Thank you for your feedback. We understand that sometimes it can be a bit hard to start. Still, after just a few-minute daily workout, you'll start noticing the difference. Your body gets used to a new routine and becomes more flexible and stronger. We're here to support you at each step of your experience. Feel free to reach us for advice at [email protected]. Kind regards, team BetterMe
Hello, Kyle. Thank you for your feedback, we are glad you like the app! Kind Regards, Team BetterM
Only 4 days down. Noticing changes already! I work up a sweat for sure. Using muscles I forgot all about.
Hello, Lisa. Thank you for your feedback. We are sure that with the BetterMe app you'll see and feel more positive changes soon. Thank you for choosing BetterMe. Kind regards, team BetterMe
To wake up and take 10-15 minutes to work out to a video that is very easy to follow, has been a blessing. I really enjoy Better Me.
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Feel free to reach us at [email protected] at any time. Kind regards, team BetterMe
Bonjour, durant les exercices la description des mouvements est en anglais. Pouvons nous l'avoir en Français?
Bonjour. Merci d'avoir laissé votre commentaire. Jusqu'à présent, notre équipe travaille à l'ajout et à l'amélioration des traductions au sein de nos services. Dans le même temps, nous serons heureux de répondre à toutes vos questions pour rendre votre expérience plus agréable et plus fluide. N'hésitez pas à nous contacter à [email protected]. Cordialement, l'équipe BetterMe
Am a beginner to workouts as well as to BetterMe. It has exercises catering to all kinds of categories of people from beginners to advanced. The wide-range of programs have well-curated exercises targeting whole-body to specifics...Am happy so far!
Hello! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. Feel free to keep us updated on how your journey is going. We are here to support you along the way. Have a great day, Team BetterMe
I feel much calmer after I've done my exercise session. I love that the workouts are in small bits so I don't feel overwhelmed. I actually look forward to exercise.
Hello, Jamie. Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe
I really appreciate the input from my coach. I am pretty independent in choosing a healthy lifestyle, but the accountability is very helpful. This is a great app,especially for those just trying to make better health choices.
Hello! Thank you, Dawn! We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello, Catalina. Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe