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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
556
value
612
shipping
251
quality
520
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Kansas
2 reviews
0 helpful votes
Follow Loran Y.
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For a person who used to be active and has become sedentary because of major life and career changes, getting back into shape has been difficult to get into. This program is challenging and yet accessible in terms of exercise and simple although it can be a bit expensive in terms of diet change for people with tightly budgeted incomes.

Regardless of that, the advice and opportunities available in this comprehensive planning program have definitely challenged me to do far better.

Date of experience: June 22, 2024
Canada
1 review
1 helpful vote
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Bad customer service
July 2, 2024

I cannot log into the app. The button doesn't light up to log in. I have contacted customer service, followed all the prompts. I cannot get it off my phone to reinstall it, as it only allows me to remove from home screen. Frustrating and not fun. If I had tons of time to devote to fixing this, I wouldn't be so out of shape to need them.

Date of experience: June 22, 2024
Ohio
1 review
0 helpful votes
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I literally started it and within 1 week I felt so much different physically and mentally I'm not sure why but I just felt better all around

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for choosing BetterMe! We wish you amazing results, and we hope you will share them with us once you are ready. Have a pleasant time with us! Kind Regards, Team BetterMe.

Canada
1 review
0 helpful votes
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Very helpful
July 2, 2024

Very easy to follow and well explained the exercises are personalized and easy to foloow along with the help of the proper instructions

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hi there! Many thanks for your kind review. We love reading about your experience and wish you to achieve thrilling results with BetterMe! Good luck! Kind Regards, Team BetterMe.

Wisconsin
1 review
0 helpful votes
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The first few days, sore arms. Gone with consistency, so great of a program! Moving in unusual ways helps my body become stronger and more limber.

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! We are so happy you have found us, and are thrilled we are a part of your fitness plan! Kind Regards, Team BetterMe.

Saudi Arabia
1 review
0 helpful votes
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Fitness journey
July 2, 2024

I have been using betterme for my workouts now and i feel much better and much fitter, the workouts are cattered and fit to my need and i cant wait for better results

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! What a lovely review! Our team appreciates your kind comment. Enjoy your time with BetterMe. Kind Regards, Team BetterMe.

Texas
1 review
0 helpful votes
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Easy and Helpful
July 2, 2024

The videos are great and you can totally customize your experience. Get out of it what you put into it!

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hi there! Thanks! We think you're great too! Hope to hear back from you again...keep in touch! Kind Regards, Team BetterMe.

California
1 review
0 helpful votes
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It makes me move
July 2, 2024

What I like about the app, is cuz I know I paid for it, so I better use it. I use for my warm up, then do a work out with weights, keeps me accountable

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hi there! Many thanks for your kind review. We love reading about your experience and wish you to achieve thrilling results with BetterMe! Good luck! Kind Regards, Team BetterMe.

Illinois
1 review
0 helpful votes
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Great start
July 2, 2024

It is giving me the motivation that I needed to start working out.

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hi there! It's really nice to hear! It is always a pleasure to hear that the users are enjoying our app. Kind Regards, Team BetterMe.

Illinois
1 review
0 helpful votes
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Very Convenient
July 2, 2024

I've only been using it for a little bit, but I like how you can track everything on it. Counting calories has always been hard for me, but this makes it easy. The fact that you can track calories, water intake, steps, workouts, and even have options for mental health. Very inclusive and very helpful.

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! We are so happy to see you are enjoying your experience. Thank you for being our customer and for mentioning all these tools. We hope you will keep enjoying your time with BetterMe. Please, feel free to update us on your progress. We are thrilled to know more ;) Kind Regards, Team BetterMe.

North Carolina
1 review
0 helpful votes
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Good start
July 2, 2024

Seven days in and it is simple enough to set the time aside each day. Starts easy and continues to build. Does not slam you into extreme workout. So far so good.

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for choosing BetterMe! We wish you amazing results, and we hope you will share them with us once you are ready. Kind Regards, Team BetterMe.

Israel
1 review
0 helpful votes
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Very satisfying
July 2, 2024

Although I'm very active and swim almost on a daily basis
After a few workouts in BetterMe I literally felt sore! Also the food log helps me stay on the healthy side eating non processed foods. It helps me get an Idea of the calories I eat although if I were able to picture my food and get an estimate of the caloric intake it would be much better

Date of experience: June 22, 2024
Mexico
1 review
0 helpful votes
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Super close follow up
July 2, 2024

I feel good and motivated with the one on one trainer program!

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hi! We are really glad that you like the app. Thank you for the nice review. Kind Regards, Team BetterMe.

California
1 review
0 helpful votes
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Really good
July 2, 2024

High quality in every aspect of the program. The video workouts are perfect

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback, we are glad you like the app! Kind Regards, Team BetterMe.

Canada
1 review
0 helpful votes
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Great way to start working out
July 2, 2024

I think that the exercises are really great to start working out. I just wished that the program would focus more on the part you specify at the beginning.

Date of experience: June 22, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! We are so happy you have found us, and are thrilled we are a part of your fitness plan. Your suggestions and feedback are appreciated and we will keep them in mind for future versions. Kind Regards, Team BetterMe.

India
1 review
0 helpful votes
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Awesome
July 2, 2024

Only in 3 days I'm feeling changes both physically and mentally totally satisfied.

Date of experience: June 22, 2024
Texas
1 review
0 helpful votes
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Better than I expected
July 2, 2024

I had seen the ads but I was not convinced but decided to give it a try and it has helped me with lower body pain.

Date of experience: June 22, 2024
Michigan
1 review
0 helpful votes
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Satisfied
July 2, 2024

Geat experience so far! Love the challenge but not too much yet and the length at thos point. Great for getting started after a while of not working out.

Date of experience: June 22, 2024
GB
1 review
0 helpful votes
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So far, so good
July 2, 2024

Managed first session without too much difficulty.

Date of experience: June 22, 2024
GB
1 review
0 helpful votes
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Better Me Wall Pilates
July 2, 2024

I have really enjoyed the challenge of wall pilates and feel my programme is pitched just at the right level for me. The instructions are clear and I am already feeling a difference, which motivates me to the next workout.

There is the odd right /eft instruction which might need reviewing but an awesome workout which I would recommend to others

Date of experience: June 22, 2024