Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The coach, or lead, is like a regular person; not a "yummy mummy."
I actually enjoy the exercises; my arms show an improvement in flexibility and
Strength. I am 74 years old an proud of my age!
I love the workouts, only thing I can think off is slow down the transitioning between the work out. Other then that I really enjoy them.
Easy, practical and effective method to work out your entire body wherever you are!
I have tried and tested many sports apps and "Me" is one of the best.
Easy to use and configure, i've just started my plan yet but i already feel improvment.
So far it's been few days...but it's an amazing program
Just started the workouts a few days ago, but so far loving it. Not liking just how out of shape i really am, but expecting that to change over time.
Good exercises good explanation 👏really thank very much
Just keeping myself accountable to do small workouts regularly. The program is easy and gets me moving which is great.
Just startad, but so far I think it's really good and it's easy to do where you are. For me how is very stiff and pain in my bodybuilding I think this is one of the best way I could start to take care of my body.
I downloaded the app as I feel using apps and things like this insure I'm taking accountability for my health habits. The app is extremely easy to use and I love the fact that it has the step count and water count. The fact there are recipes I can follow as well as a place I can track my calories is amazing.
The sessions have been quite refreshing for a start of the day. People have noticed a difference since I started with better me as well. The reminders and the calorie calculations have been very useful in balancing diets.
Hello there! Thank you for sharing your feedback. We're really happy to see BetterMe is helpful to you. And we are sure that you will achieve your personal fitness goals. Kind regards, team BetterMe
Hello, Jose. We are happy to welcome you in our BetterMe team. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
The exercises are super simple, they can be done in a gym or at home perfectly. In the 3 days I've been using the app, I've noticed that the swelling in my abdomen and flaccidity in general has gone down a bit. It's a game changer for those who don't love the idea of exercising doing complicated things.
Hello, Ricardo. Thank you for your feedback. We are sure that with the BetterMe app you'll see and feel more positive changes soon. Thank you for choosing BetterMe. Kind regards, team BetterMe
I recently had two total knee replacements and still can't get on the floor to do much exercising. The chair exercises are perfect. They offer enough strength and flexibility for me.
Hello, Mary. Thank you very much for sharing your feedback. We are so happy to hear our app is of great use to your needs. Kind Regards, Team BetterMe
This app has enabled me to stay on track. In the past I've been overwhelmed and my health has taken a sideline. Thankfully, now I can have my health and busy lifestyle as it has dramatically eased my burden.
Hello, Hanna. We appreciate your feedback and are really glad to see that BetterMe has been helpful to you. We hope that working with BetterMe will be as effective in the future. Kind regards, team BetterMe
I haven't been motivated to workout in a while, I I felt so energized after I finished my workout that I want to keep going and make my body feel better
Hello, Andreina. Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe
So far I have really loved using this app. Helping me get back on track
Hello, Katie. Feel free to keep us updated on how your journey is going. We are here to support you along the way. If you need any help with getting used to the app and its built-in tools, our team is always available at [email protected] and happy to share some tips. Kind regards, team BetterMe
Who knew you could get such a great workout in a chair!
Hello, Victoria. Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, Team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello, Olivia. Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. We are sure you'll achieve great results with the help of BetterMe. Have a great day, Team BetterMe