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Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
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I am just at the beginning of this journey but the workout routines are fantastic so far. I am working up a sweat and feeling a positive change in my outlook already!
Avoid, not worth it and very expensive. Plus, even after cancelling the charge credit card and refuse to provide refund.
I have enjoyed the process so far, looking forward to the results! It is easy to follow and I look forward to doing it each evening.
At first I was getting behind it ws fast for me but now I got it
Very helpful to keep up with and it's not complicated at all
Never did I think that 15 minutes or less would leave me sore for the day. I've done free weights, other video programs and have not felt this way. This is a great platform and is very user friendly.
I've tried a few different programs in the past that haven't really stuck. This gives you step by step movements and as a beginner it's just what I needed to get my foot in the door of physical fitness.
I just started two days ago and I'm excited about the plan and potential with my workout. I've started and stopped working out so many times and the main reason was that I wasn't confident that my routine was going to yield the results I wanted. I am confident that the plan provided me will get me to my goal.
I've only used this for a few days but find the short 10min or so exercise routine every morning a fab way to wake me up and get the body moving for the day. The rhythm is motivating and the movements have a good level of challenge. I'm sure it's doing something so looking forward to seeing results.
Just what I needed and what I was looking for. Fits my current needs and the pace is perfect
The workouts though on a chair are challenging enough that I feel that I will be able to achieve my goal to tone, improve fitness & shed some pounds. I'm at day 8 now. Lost 5 lbs so far. Like the water & walk Tracker features
The examples are easy to follow and trust me when I say you feel it working right away.
Πολύ καλη εφαρμογή προσφέρει πολύ περισσότερα από αυτά που περίμενα.Θα συνεχίσω σίγουρα.
I love that is so easy to navigate. Also with the reminders plus the information that you get daily makes me feel that I can reach my goals smoothly.
The app is easy to use and you are not bombarded with notifications
It's like a friend who is gently supporting you on your journey, sending reminders now and then about your journey and giving you tips on how to optimize your fitness
BetterMe has helped me - for the first time in over ten years - to actually stick to an exercise routine. I'm also a lot more conscious of my water intake and the food I'm having, thanks to the handy tracking features.
I love getting to AirPlay the exercise video to the TV during my work break, and being able to get decent training at home.
I started losing weight by the second day!
The better me app is so easy to use. The workouts have been so good and I can definitely feel it in my body.
I'm a single mum and don't have any time to get to the gym so finding something I can do at home has been amazing. The workouts have been so good and super quick when I don't have much time on my hands!
So far I have no complaints at all and am loving this experience 😄
I am so glad that I joined 'BetterMe' because I need to get going again after I had an operation. I still struggle to do some of the exercises, but I will get there.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello, Jim! Thank you for reporting this situation to us. We regret to hear about your experience with us. If your subscription was canceled successfully, it should not be renewed. Unfortunately, we could not locate your plan under the email address you provided us here. To better understand what happened, we would be grateful for your direct reply at [email protected]. This way, we will find your account, analyze the details and provide further clarification as well as a resolution. Kind regards, team BetterMe