Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Makes it easier for me with my busy schedule to actually get some form of exercise in my daily routine. I can do it right when get home from my 8 to 4 job and then proceed with my evening activities.
Me gustó mucho mi primer rutina, creo que la aplicación está fácil de llevar pero, lo que no me agrada es que me cobraron 559 pesos de un coach personalizado que no pedí, y no me quieren hacer el reembolso, tengan cuidado al comprar
Enjoying the work out so far, slow going but will get better
Workouts are easy to follow, and I'm already feeling the burn, after one day, I'm super excited to continue, can't wait to see and feel how confident I'll be in 4 weeks... YAY WHOOO
I love using this app. It is simple to follow and meets me where I am physically! Love that I can engage it at home.
Just getting started with Better me. Let you know how I like the program in a couple of weeks. I was looking for something different that just weight lifting and running.
It's only be a day but seems good so far, 13 minute workout for the first day was doable and worked up a sweat I have a 15 minute ab workout today for my second one and gonna keep this up for 28 days to see if I can lose some weight! Here's to staying consistent thank you
I have had an awesome experience with this app! The workouts are short but effective. I have lost 3 pounds in 4 days keeping up with the exercise, water tracker, calorie tracker, and steps. Thanks, BetterMe! I look forward to seeing where this takes me.
We feel like you want to complete the exercises.
Of your form is not great, just keep going and it will improve.
I love ending my cardio work out with chair yoga. I start my day with this workout everyday. It is easy to follow,
Gentle on my joints, but I still feel like I got a good workout. I am a senior with knee issues, so this is perfect for me.
I love the workout plan so much, I needed help the first few days to get motivated but after that, I was so ready to get going. I am drinking lots of water and I feel like that is helping me lose weight as well.
I could see changes in just a week! The exercises were easy but i could see changes in just one week which has never happened with any other programs ive been part of.
I really like the amount of diverse workouts available with this app. The somatic workouts are so relaxing- unlike anything I have ever tried before!
This app has gotten me excited about exercising for the first time. I hope I am able to maintain this momentum. But for a competitive person like me, gamification really pushes me. Plus having a clear and exciting workout is great! The exercises are different everyday which keeps things exciting.
It's a good experience but the calories burnt in the app does not match with my Apple Watch
Very much a beginner but I am able to stay with instruction. Enjoying how I'm feeling today
I'm really enjoy the gentle stretches! None of the activities have been strenuous so I'm thrilled so far! 3 days in!
Exercises are easy to follow and great to get your day started. I believe the exercises also help with mobility.
I'm enjoying the app very much!
Excellent work out for us elder people, set to the right pace. Love that you can pause workout if life happens.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

