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Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
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I am enjoying the format and the ease of use. I have completed some of the different workouts and they have been great. I am definitely feeling it!
Still learning the app and waiting for my band., but my consultant is great! Already seeing a difference. Would definitely recommend.
Easy and fun exercizing. You can Walk at your gym or outside which is good if you not are able to go to the gym every day
Positive, encouraging, helping me a lot. After 1vweek i already lost 3 lbs. Easily. Drinking plenty water and doing my excersises, they are pretty easy too, although i repeate sometimes the first 2 days, going slowly but keeping up with them every day, more fun than " must do". Just start it you're not gonna regret it.
I've been looking for a program like this forever. It has everything I need. Although I have MS and can't do the full walk right now, I have adjusted it to what I can do. And that is working just fine. The food, water, and sleep tracking make accountability easy and effective. Thank you. I'm a fan.
The shorter workouts make it attainable to achieve routine consistency for the busy person. Loving the workouts so far.
This app is not for me. It is a full-time job to use it. The Fitbit app is more intuitive. I could not unsubscribe before my trial ended. Then, I found several step processes that covered four pages of instructions.of which would make most people walk away. If anybody is reading this, please cancel my subscription and refund my purchase.
Their exercises are good and have good levels for different experiences
I've only just started and am on day 5 of the chair yoga program and I like it. It's very low impact so I'm curious to see if it helps me to lose weight and tone my body.
The app.is easy to use. The exercises are great and the fact that they unlock.on the day ypu do them is helpful. You can't run ahead. But ypu can go back and repeat them!
Excited to continue using this app
The short routines in the app have helped motivate me to get moving. I can tell myself 'It's only 10-15 minutes. Get your butt in gear!' The routine are easy to follow and they give you time to see the exercises before they start. I just started but feel this will stick!
This plan and App is great, meal ideas, water volumes drank recorded, and so much more. My only gripe is that if I want accurate step, heart rate, and other such data to be recorded, I have to purchase a better me Fitbit, type device, when I would just like my Garmin GPS watch to be able to link with the app to track my details.
I love the fact that it allows me to work at my own pace and on days that I'm extremely busy it does not harass me to continue when I don't have time. It's been a great help for me.
Easy to follow. Love it. Easy to do. Can do on my time.
I love this app and the exercises that get me moving. I have a desk job which means I sit alot. This has has encouraged me to get up and move throughout the day, even if it is for 11 minutes!
I am only 3 days into this journey but it is helping me get back into a routine. The video's are short enough that I can take a break from my work day to get them completed and sometimes do an extra video.
I installed app and finally started exercising in a proper way
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello, Nancy. Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with BetterMe did not meet your expectations. We aim to create an intuitive and user-friendly platform. There is an option to cancel a subscription directly in the app (More → My Profile → Manage Subscription) or by contacting our support team. Our team is always available for assistance at [email protected]. Feel free to reach us at any time. Kind regards, team BetterMe