Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great start, excercises are a little bit shorter than expected but I am combining and adding some more from the different choices. Good menu ideas
Has really helped me get back into exercising when I have been away for so long. Really like that they are small exercises so it doesn't seems like it takes forever
I'm so grateful I ran into BetterMe. I'm already seeing results with my discipline,
And desire to get to my aim.
This app is very easy to follow, and the program easy to follow as well.
Would recommend and already recommended to one friend!
Great way to get back into a workout routine! The app makes it easy to stay motivated.
Best set of exercises. Referred it to my friends
Very well set up program. Can see the results.
Enjoying it but just started using it. Hopefully get the results I want. A hydration reminder would be good
Love the chair yoga. Easy way to get back into exercise after getting way out of shape.
I was surprised that first session so short. When second one short too, I did an extra one, which was good - I am scared pressing new things because I dont want to get trapped into buying anything. I cant afford it and you already have my bank details. All in all, I am enjoying this experience. Thank you
I've only completed one workout so far. I just subscribed the night before last, but I liked the workout. Being able to track steps, water intake & meals are helpful. I'm enjoying the articles regarding the fitness journey. They're very interesting and informative. I am curious to know how my suggested calorie intake was calculated, and it would be great if I could AirPlay the workouts to my Apple TV to see them larger on my tv screen. Maybe that's something I need to figure out how to do though. I'm new and learning!
I love it, the exercise are awesome and doable. They work your core, arms, tone your legs, you can record your meal plan to make sure you watch what you are eating
Like the delicious recipes. It's delicious. And I hope other recipes will be the same. I haven't gotten to do the exercises as of yet but I'm sure I'm going to like it. Thank you.
I love how the workouts are broken down and manageable.
So far it has been okay. Thete are certain exercises that my body is struggling to do. But given enough time. I do believe it will workmout. My biggest problem is the consistency of the workouts on trying to keep the exercises at the set time, everyday.
Easy workouts nothing too extreme. Easy to keep track of calories and how much water I'm drinking. And it's nice that it comes of how much I need to eat and drink
I haven't started yet 6jhgffhbhhdgjjjnggjjhffbhgghujjhffhhjjjgfewqefyuuujbgf
Hello! It's okay, we understand you may need some time to get familiar with the app and its features. Take your time. We are here to support you along the way. You can always reach us at [email protected]. Kind regards, team BetterMe
I'm only just starting but this week I've stayed mostly consistent, usually with my diets I end up giving up after a while but better me is making me determined to. It seemed complicated at first but I slowly got in the groove
I've been using the BetterMe app for a while now, and I am beyond impressed with the results! The workout videos are super easy to follow, even for someone like me who's not a fitness expert. The app offers a variety of workouts that keep me motivated and focused on my goals. I also love the fasting feature—it's helped me structure my eating habits, and I already feel more energetic and healthier.
What I appreciate most is how customizable everything is. Whether you're focusing on a specific body area or trying different fasting schedules, there's something for everyone. Plus, the reminders and daily tips really help me stay on track.
I highly recommend BetterMe to anyone looking to improve their fitness and well-being.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello Anne. Thank you for your comment. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. Each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. You can reach us at [email protected] at any time. Kind regards, team BetterMe