Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am 52 and in menopause. I have been struggling with weight gain even though I workout 3 times or more a week. This walking routine has made it easier for me to workout out more with a low impact routine. Love it.
Great chair yoga workouts which are easy to follow. I did not want the personal coaching and found it a bit of a chore to cancel it. Would never have signed up but the app makes it overly tempting to NOT sign up. So I signed up and then cancelled in a few days. I think it would be helpful to send anautomated email with the day's routine instead of having to remember to sign in. Otherwise was very satisfied.
Quick and easy exercises that work well and easy to do quickly
I'm very pleased to see how robust this app is. Initially I thought it was just a set of exercises, but the habit tracking is robust and is very supportive of achieving one's goal. Excited to see what my results will be!
Very impressed with format of this program. I love the verbal prompts on how to do each exercise, the count down timer and music.
I did one work out and felt so good afterwards. I've been really sick so i was only able to work out once but I'm about to start again and it will be apart of my every day routine.
Sehr motivierende Musik und für alle ist etwas dabei. Der angebotene Plan ist bis jetzt sehr gut umsetzbar. Alles bestens
Easy and relaxing. Just what I needed to get back on track.
I needed a change with my workouts, and this program absolutely nailed it! Challenging and i can do it from anywhere! LOVE this!
I love the workouts and how it's tailored to your goals. I'm glad it also includes all of tracking and logging for food and water!
I'm very impressed by the videos that accompany each move. They say and show exactly what you're supposed to do. It's only my first week using the app but I find it enjoyable and easy to follow.
I use a lot of different health apps. I would love it if better me had a more robust meal tracking app. Features like a food scanner, frequent meals, and custom input are useful. Check out MyNet Diary for example.
Easy to follow instructions, quick workouts and a count down timer for each exercise. Plenty of options for additional workouts each day such as yoga, dance, abs, legs etc. You can log water, food etc. You can get as involved with the app as you want to be or just use it for the daily workout.
It's been great so far no complaints… just can't wait to see the results after my last day of workouts!
I've only done a couple of the workouts and I'm feeling soreness in areas I haven't felt in a long time.
One week in and been able to achieve all the milestones!
I have been looking for a new workout platform and came across this one and it has been great so far. The only thing I found that could be easer is when loading your calories (meals) it was difficult to find the scan code. Have to go to a dropdown menu. It would be great if it would be on the main page for easier access for when your in a hurry. But other than that. I like that it shows and walks you through the exercises.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

