Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It has been good to just get going and the easiness of the daily workouts make it easier to stick to. I'm only on day 5 but I feel better already- some muscles I haven't used for a while certainly talking now!
The w only thing I would say I don't like is the foul language here and there. I don't appreciate that!
I really like the workout routine but it doesn't tell me which day should I take break
The Better Me app is easy to use. The workouts are fantastic with good explanations. I immediately felt the impact of them! They are short but allow you to do more if you feel you can. There are other features such as tracking eating, walking, water intake, etc. Plus you can get coaching to keep you encouraged!
Besides workouts and tips, BetterMe also Provides motivating and educational articles which really changed my way of thinking
I have enjoyed the chair exercises so far. I had some issues with the screen freezing and not showing the person actually doing the exercises. But I ran an update, which seemed to take care of the issue.
All their workout videos are short and I like that I can do one between going out to school and others
Best app for training i have ever tried. Everything is easy to use.
To improve;
Can get connect to other tracker devices e.g. Garmin, Samsung, etc...
Put the countdown somewhere else, so it would be easier to see the next exercise and the ready in time.
The chair yoga is too simple. Moved to full body workout which is what I am looking for for the 28 day challenge.
Hello Connie! Thank you for your feedback. Feel free to keep us updated on how your journey is going. We are here to support you along the way. If you need any help with getting used to the app and its built-in tools, our team is always available at [email protected] and happy to share some tips. Kind regards, team BetterMe
I will have to get back to you after I get a few weeks in
I liked the betterme app a lot as it was supper easy to set up your plan and getting started
The workouts are great but be ready for the constant harassment about add-ons. BetterMe will try to sale you a lot of stuff.
The experience is great so far. The best part is that I get to do it at home and save time and money
I'm not one to workout or even get off my couch often. This app has put me in a healthy routine that I've needed in my life. The workouts are short but you sweat and feel the burn!
BetterMe has given me the tools and motivation to begin to create a Better Me. The taylored workouts that suit my fitness level and focus on the areas I need are exactly what I was looking for.
The application is so good and keeps me consistent. So far I love it.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello! Thank you so much for your kind words! We're thrilled to hear that you're experiencing such positive changes in your body. Your progress is inspiring, and we're here to support you every step of the way! If you have any questions or need further assistance, just let us know at [email protected]. Keep up the great work! Kind regards, team BetterMe