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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
557
value
613
shipping
252
quality
521
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Great App
December 19, 2024

Very consistent with the reminders. Definitely will see improvements and make better healthy food choices.

Date of experience: December 9, 2024
DO
1 review
0 helpful votes
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Great actually
December 19, 2024

Its been just a week doing calisthenics, but the progression is good so it helps motivation, i can feel the soreness so it means its working and keeps me coming back. Ill start working out twice even, the meals are simple and affordable too, great stuff! (12 week plan). Great customer service too!

Date of experience: December 8, 2024
Minnesota
1 review
0 helpful votes
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I'm Impressed
December 19, 2024

I just started this program and finding different things on the program I wasn't aware of. I feel the difference in the exercise that I've been given; I feel some of the champion my body; but not so much my weight.

Date of experience: December 8, 2024
Texas
1 review
0 helpful votes
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At home and easy
December 19, 2024

I am able to do a complete workout at home with a guide to insure I am doing things correctly!

Date of experience: December 8, 2024
Ohio
1 review
0 helpful votes
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Great
December 19, 2024

Very easy to follow and so far a rewarding experience.

Date of experience: December 8, 2024
South Africa
1 review
0 helpful votes
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Good workout
December 18, 2024

Quick fun easy workouts ideal for busy people who don't really enjoy going to the gym.

Date of experience: December 8, 2024
Massachusetts
1 review
0 helpful votes
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Awesome
December 18, 2024

I just started a few days ago and have already noticed a difference in my mood and energy level

Date of experience: December 8, 2024
Canada
1 review
0 helpful votes
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Happy grammy
December 18, 2024

Love it easy just trying to find time doing double shift this week will be on board Monday looking forward to loosing some love handles lol

Date of experience: December 8, 2024
Canada
1 review
0 helpful votes
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Better Me Review
December 18, 2024

Loving this app along with the step by step coaching that comes with every routine! The length is perfect for getting my body moving throughout the day and couldn't be happier having this!

Date of experience: December 8, 2024
Hungary
1 review
0 helpful votes
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Good
December 18, 2024

Not hard the exercises, so, is very interesting and so good, that the lady make the exercises

Date of experience: December 8, 2024
Georgia
1 review
0 helpful votes
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Feeling great
December 18, 2024

This is awesome and easy. I'm feeling great about the work I'm putting in and the results I'm getting

Date of experience: December 8, 2024
New York
1 review
0 helpful votes
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Too early to tell
December 18, 2024

I like the work outs but I'm not sure it will work yet

Date of experience: December 8, 2024
Texas
1 review
0 helpful votes
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Failure to launch
December 18, 2024

I have not started yet. I still have good intentions.

Date of experience: December 8, 2024
Georgia
1 review
0 helpful votes
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Newbee
December 18, 2024

So far I have enjoyed it. But I should have started the program after December, the holiday season.

Date of experience: December 8, 2024
Kansas
1 review
0 helpful votes
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Explaining
December 18, 2024

I line the way each exercises are very well explained while doing them.

Date of experience: December 7, 2024
California
1 review
0 helpful votes
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$#*!
December 18, 2024

$#*! stop lying abt this $#*! app. All fake, I'm not ganna lose 5 ib by not eating chicken, and not becoming stronger than my dad. I'm just a chill guy but I'm black!

Date of experience: December 7, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback. We understand your concerns and frustration. It can be tough to see real results, and everyone's journey is different. BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. We are truly sorry to know that your initial impression is negative.

Unfortunately, we could not locate your plan under the email address you provided us here. Please, reach us at [email protected], and we will gladly assist you further. Kind regards, team BetterMe

North Carolina
1 review
0 helpful votes
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Great app!
December 18, 2024

Great workout plan and training! Easy to use app and helpful

Date of experience: December 7, 2024
California
1 review
0 helpful votes
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Not quite sure yet
December 18, 2024

Had a little bit of mix up to start that got fixed and now I'm here I bought a 4 week program they have only sent me two workouts so far but they say I started on the 21st of November and end on December 21st that's right but I've had to do the same thing twice I thought it was different things to do as I go along but so far, no. I looked forward and they do different workouts if you buy more. That not how they gave the information before I started and you can't save it on your computer, laptop phone so, so far I am just doing the same thing over and over. I bought for just body firming not to lose weight. I'll be willing to add more info if anything changes. The workout I got for what they questioned me on doesn't match.

Date of experience: December 7, 2024
BetterMe S. BetterMe Rep
over a year old

Hello Charlotte! Thank you for your feedback. We sincerely apologize for the confusion you experienced at the start of your program. We're glad to hear that the mix-up has been resolved. You can open the BetterMe app and go to the Trainings/Workouts tab. There you can find a wide variety of exercises. Feel free to select the ones that suit you best and try out new ones. For more assistance, we would be happy to see your reply at [email protected]. Kind regards, team BetterMe

New Mexico
1 review
0 helpful votes
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A better me while I wait for surgery
December 18, 2024

I decided to try BetterMe because I had an infection in my body. They had to take out my artificial knee and the screw in my back also broke. I have to be on antibiotics for six months to a year before I can get a new artificial knee and my back Surgery. This is the only thing I could find including Physical Therapy that is no impact and works with my physical disabilities at the moment. I'm just sitting here gaining weight and losing muscle while I wait. I needed something to keep my blood pumping and burn some calories while I wait. The bed, yoga and bed Pilates and yoga in a chair were basically made for me. There are still a few things that I can't do but most I can. I am very thankful that this came along for me.

Date of experience: December 7, 2024
Arizona
1 review
0 helpful votes
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Happy with my progress
December 18, 2024

I am an older lady, 100 lbs overweight. This program in the week I have been working on it, is easy and get progressively more strenuous as the days go by. I can feel it but not so much that I am miserably sore afterwards. I've also noticed my energy level is improving too.

Date of experience: December 7, 2024