Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and fun and quick workout, starts gently and works up
Only two works out in. I don't think I realized how out of shape I was. This is great for beginners. It is challenging yet doable. Anyone can endure anything for 30 seconds. Looking forward to see progress in the days to come.
Only on my 4th day and loving my workout 💪 feeling confident this will help me!😁
Simple process to get started, easy to follow program and being quick makes it easy to find the time
No prep needed, can be smoothly fit in my daily routine, not too hard still can feel the result.
I'm actually a girl and i don't know how to change my stats to a woman cause i found the app through an ad for men but other than that i love the app so far super user friendly and finest judge or tear me down.
Great experience using this app and with discipline I will achieve my target
I have a neuro degenerative condition that effects my balance and mobility. With BetterMe I can do the exercises and I have enjoyed the ' encouragement ' of the program. I'll give another review in 3 months time.
So far so good. I've only been doing it for a couple of days now but I do enjoy it.
My goal is to get more consistent with it.
I'm feeling the burn by the end of it so 🤞
From opting in, to downloading, to ongoing use has been easy. The videos are very easy to understand and the exercises are also easy. When I return to work it will be easy to keep with the program.
It's a quick workout. The app is easy to use, with a good timer, and instructions to follow along with. Some of the exercises are really challenging and not for beginners.
Easy to follow and great instructions great planning always checking if any problems...
So far, I really like the app. I like tracking what I am eating and how much water I drink. I signed up because I've been interested in calisthenics to build strength and muscle. The app has me doing those workouts, though my goal says "weight loss," which isn't my goal. I've written to help to see if that is the goal listed for each user or how that part works. I want to be sure the calorie, carb, fat, protein match my actual goal. Otherwise, love the app. The workouts are short, I feel it. I don't use coaching or other paid aspects. The app is user friendly, nice interface. Really easy! Worth signing up for sure! I'm really happy so far.
Workouts are not super hard but do leave me feeling it later. I wish the log for food had a better database. I also wish that I could remove the calendar notifications as they went on my family calendar.
It's been a great workout during the holidays to get moving and it is an easy to use program!
Love the app and the workouts! It's been a great addition to help me a lot and I plan on continue to use it.
I like that the workouts start at 13 minutes. I can do that! Hard work but doable, I can feel it already. I struggle at times but that makes me feel challenged.
I have done several exercises so far on the better me app. I have enjoyed the exercises so far.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

