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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Only a few days in
January 11, 2025

Definitely feeling it. I've always prided myself on my physical ability, but due to health issues my fitness has diminished. I knew I was over weight and out of shape with massive muscle loss. By the end of my second work out I realized just how bad I had gotten and how much work was in store. I'm finding it easy to stick to the plan cause it's doing the job but not leaving me soar at the end.

Date of experience: January 1, 2025
Canada
1 review
0 helpful votes
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Feeling stronger
January 11, 2025

It's pushing me to move my body every single day. I am feeling much more confident and stronger already

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Lost 45 lbs last year and had 1 hip replaced Aug have second one scheduled Jan. PT has been very
Beneficial wanted to start this program after I heal up

Date of experience: January 1, 2025
Missouri
1 review
0 helpful votes
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Love it
January 11, 2025

Exactly what I was hoping for. Not too easy not too difficult.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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New beginnings
January 11, 2025

I am pretty new but I really like how you can continue your workout if want more.

Date of experience: January 1, 2025
New Jersey
1 review
0 helpful votes
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Start date
January 11, 2025

Today was my first day. I had a little trouble keeping upbut I'm going to keep going.

Date of experience: January 1, 2025
Canada
1 review
0 helpful votes
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Like the app
January 11, 2025

It is great and loved the program and it is very reasonable

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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I'll get there
January 11, 2025

I really haven't started the program yet. I don't have a copy machine to print the pdf. It would be easier if I did...trying.

Date of experience: January 1, 2025
BetterMe S. BetterMe Rep
over a year old

Hello Victoria! Thank you for your feedback. It's okay, we understand you may need some time to get familiar with the app and its features. Take your time. We are here to support you along the way. You can always reach us at [email protected]. Kind regards, team BetterMe

Australia
1 review
0 helpful votes
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Andrew
January 11, 2025

Easy to use
Positive experience
Technology seems good

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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It has everything
January 11, 2025

This app is really good for introverts who want to stay home and work out. I hate the gym, but this makes it easier to plan out meals, keep track of calories, and workout plans are already set up for you. Tis magic babes.

Date of experience: January 1, 2025
New Zealand
1 review
0 helpful votes
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Very helpful and doable. Have been doing it each day

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Room for improvement.
January 11, 2025

The app should include a accountability feature where the monitor your calories and depending on how many calories you've punched in that's how much you should be exercising already and it should remind you to exercise at least three times a day and find out when is a good time for you the user to use the app. Also, the purchasing experience was a nightmare. You guys kept billing my card left and right, but would refuse to give me any sort of receipts or fax me any thing that can prove that I am investing in this app and now I am nervous and stressed out about how I'm gonna make these payments because my job was supposed to be paying for this feature and that's the only reason why I am even considering using this app, but if they don't improve the purchasing purchase and I don't receive my Pilates equipment then I will probably just need to cancel and really just dedicate my time at the gym as I should

Date of experience: January 1, 2025
BetterMe S. BetterMe Rep
over a year old

Hello Jazmin! Thank you for your feedback. We're sorry to hear about your experience with the app and the purchasing process. We appreciate your suggestion regarding the accountability feature. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. We want to learn more about your situation and make things right. Please, reach us at [email protected], and we will gladly assist you further. Kind Regards, team BetterMe

California
1 review
0 helpful votes
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Love it!
January 11, 2025

I love the recipes and they're easy to make. I can't wait to start seeing results!

Date of experience: January 1, 2025
North Carolina
1 review
0 helpful votes
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Chair yogo go
January 11, 2025

First use today. Everything went well, though my arms hurt

Date of experience: January 1, 2025
Connecticut
1 review
0 helpful votes
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Excited to start!
January 11, 2025

So, far I like smooth start to getting back into a routine. I am 60 now and cannot excise like I used to.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Love it!
January 11, 2025

I have neurological problems and this program is helping me to be able to move in a stable manner.

Date of experience: January 1, 2025
Latvia
1 review
0 helpful votes
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Transformative fitness
January 11, 2025

I've been using this workout app not for so long, but it has completely changed the way I approach fitness. The variety of exercises, personalized plans, and progress tracking keep me motivated and consistent. It's perfect for beginners and advanced users. Highly recommend for anyone looking to stay fit and achieve their fitness goals!

Date of experience: January 1, 2025
Illinois
1 review
0 helpful votes
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Easier to follow than most
January 11, 2025

Welp I had low expectations for this! But so far 4 days in I'm doing ok! Nothings been recorded bc I forget to! But I have worked out everyday! And they are easy to get into. As well as do several times I day. The only thing is it's hard to edit the calories and how much I'm actually in taking. Like free form adding how many oz or teaspoons I have had. Other than that I'm impressed wish I had the funds to keep going with it after my 30 days are up

Date of experience: January 1, 2025
Italy
1 review
0 helpful votes
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Perfect!
January 11, 2025

This is a very organised and aesthetically satisfying app. I love my plan and I feel better doing those exercises!

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Good Start
January 11, 2025

Is a great start, I would continue the program and hope to see changes

Date of experience: January 1, 2025