Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The workout experience is great. I feel energetic although not a huge loss in weight yet. As far as meals and logging calories goes, I feel that experience could be integrated.
For example, whatever foods you add as favorites in your meal plan, I would expect those to show up in the favorites section of the log calories option. But, that does not happen.
Also, when adding foods, from a serving size perspective, it would be great if you could add gram (g), milliliters (ml) in addition of ounces (oz) as options.
Finally, from a recipe preparation standpoint, you could be specific like get chobani's yogurt and add strawberries instead of being vague. The reason is that if you are vague, then there is a difference in calorie count.
I've been using BetterMe for just a week, and I'm already noticing positive changes. My range of motion has improved, and I find myself looking forward to the sessions every evening. I was skeptical at first, but I'm pleasantly surprised by how much I'm enjoying the process. The program is easy to follow, and it's quickly becoming a part of my daily routine. Excited to see where this journey takes me!
Love the way course is structured and the holistic approach of weight and nutrition tracking
Love it so far, so nice to have a personalised work out plan rather than just clicking on random YouTube videos
Betterme assessed my health and fitness details and provided a plan that suits me
I have enjoyed the program so far (5 days). I realized late tonight I hadn't done my yoga. I can do it right before I go to bed. Not time consuming & it is relaxing.
I am really enjoying my experience with this app. It's clean design helps me to get to my workouts and not be distracted.
I'm older and dealing with getting back in shape so,I am doing this, some of the exercises I can't do yet so I'm working on those parts.
I walk a mile or two on hilly terrain most days. With these exercises my joints are talking to me albiet softly, and letting me know I need to keep at it.
I love the fact that counting my calories is extremely easy and the reminders to drink water is helpful. The fact that the app is walking me through my intermittent fasting journey is a game changer.
This site is informative but not intrusive.
The quick messages which come through are a prompter to stay on track.
The food tracker is easy to use and helps limit the food intake.
I love how the exercises are short & convenient. I love the accountability & flexibility with it. Once I get in a rhythm (after this coming week), ill be able to set my reminder for the same time each day! Thank you for this feature!
It has only been a few days but I def feel the workout in certain areas, I am confident this programme will provide what I asked for and am looking forward to shedding some weight and regaining flexibility, are there sessions that run approx 15 minutes?
It's easy and doesn't take a lot of time … great for some one who who has been a couch potato for the last year
I enjoy the program so far. The exercises seem easy but, there is really more to them that meets the eye. I noticed right away some muscles I haven't used in a while, really starting to tighten up. I feel better, sleep better and am looking forward to seeing the results at the end of the program. The exercises progress nicely and at a good pace. My biggest issue is wanting to start hard and go hard all the way but that usually ends in disappointment. The exercises start you off at a good pace and build giving you confidence and results. I genuinely like the program so far. Let's see what the results are like in 28 days. I'm confident they will be good.
I don't like the "up sell" at the beginning of the program where you feel like you have to buy this and buy that. Truthfully, you don't. You have all you need at home. Who needs a "mat" it's called carpet!
Most of the music that goes along with the program is good, but there is one track that I've heard twice now that sounds like some psychedelic trip through the world of a distorted Alice in Wonderland. Hope they get rid of that one. Otherwise all is good.
I feel more comfortable working on myself at home than in the gym bc I'm too scared to with the "BetterMe" app I feel good I don't feel like I'm doing nothing wrong!
Exercises 1 day, like it, the app shows you warm up, work outs, cool down. Love that. It lets you add the food intake plus calories, love it. Like that I tracks my steps from my Apple Watch. Works great for me. I will get on track tomorrow to work out most everday
So far it's a great mix of exercises. It works different parts of your body to.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

