Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
As a dancer who is used to pretty rigorous workouts, I was worried this would not be engaging or effective. But only a few days in, i can feel my core and legs. The workouts are only 15-30 min but I'm really feeling them.
I like it because it is tailored to your needs making it more likely to keep up with for an extended period of time.
I'm very pleased with this app and what she provided and help to improve yourself
I could keep up with the workout just fine and I can do past workouts if I feel like I can do 1 more set. I like how the way I am able to track my calories, and also set notification reminders to start workout.
Workouts are organized and easy to follow. It's nice not to have to work so hard to understand what to do! Thanks.
The value with discounts is pretty much okay for the delivered quality, exercise videos are acceptable, the music is a bit annoying, but the start and stop sound effects help a lot (+5sec). Pausing the videos in case you need more time to convert positions is a bit problematic (handling the phone takes time aswell), but all in all, good product. Easy to unsubscribe aswell, built in function within the app.
Love the app! Just need stock stay consistent! Very practical workouts for beginners.
I was skeptical of an app like this - but it really does make it so EASY! A quick 15 minutes, with easy enough excercises to learn but certainly challenging and instant results with flexibility gains and able to move the way I want to move. I'm only 3 days in but very excited about the future possibilities!
The app is very user friendly. It links to my smart watch to track my health. The food recipes are great and easy. Also easy to track other food. Several pre programmed items. So far so good
Feeling nice and awake after every session in the morning. Please just adapt your programme for people with knee injuries as myself. I'm keeping up and enjoying it but my knees do not.
I love BetterMe because it works good and motivates people
Easy to follow, interesting exercises, pleasurable but exercises all body. It targets all difficult parts of the body! I feel nice and more flexible!
With the new year I really want to transform by body but in the past I've never been able to stick with a plan and needed some guidance. I've seen ads on YouTube for Better Me and the wall Pilates intrigued me. I looked up "workout plan" on google and Better Me came up and I remembered seeing the ads a while back. For $15 starting I decided to give it a go. I came for the workouts but I think I'm going to stay for the calorie log, water log, health data chart, meal recipes, and I love ending my day reading "Core Belief" articles. I'm only 8 days in but I look forward to logging my progress on the app everyday and I look forward to the meals I'm going to make. I haven't done my first weigh in but I'm excited to chart it. I don't see myself abandoning the app at the end of the month even if the price goes up a little bit. There's something very special about this app and I think it's going to help me achieve my weight loss and health goals.
The interface has been super easy to use and the workouts are just the right challenge.
Dopo solo 3 allenamenti posso solo dire che non è faticoso nonostante fossero anni che non mi allenavo ed è semplice trovare 15 minuti al giorno per poter fare gli esercizi
I realized it's very hard when you start to stay with the program, should have a free personal 1x1 guide for first couple weeks.
Very nice great way to start your weight loss journey
I like the description, the short exercises and the breaks. I like seeing someone do it. Also the reminders.
Exercises aren't too hard for a newbie just starting. But they get your heart rate up and sweat. The notification reminder is helping to hold me accountable. I havent used the meal plan because the food doesnt look like things i would eat so hoping to get some sort of meal plan started.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

