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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
557
value
613
shipping
252
quality
521
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Surprisingly good
January 29, 2025

I was somewhat concerned that the programs would be too difficult as I have some mobility issues but the programs are exactly what i need to work in without pain

Date of experience: January 18, 2025
Colorado
1 review
0 helpful votes
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Very helpful!
January 29, 2025

The program has helped me stay committed and on track with my fitness goals.

Date of experience: January 18, 2025
South Africa
1 review
0 helpful votes
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Happy customer
January 29, 2025

This app is easy to use, training is challenging enough for a beginner. A different routine every day. Keeping me motivated to continue, best of all I can do it at home, in my own time.

Date of experience: January 18, 2025
Colorado
1 review
0 helpful votes
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Just started but it's a great workout! Felt the deep burn and I'm looking forward to seeing the results

Date of experience: January 18, 2025
Florida
1 review
0 helpful votes
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Best app!
January 29, 2025

It's encouraging and helps me reach my goals! Its also very detailed on the exercise and easy to follow

Date of experience: January 18, 2025
Florida
1 review
0 helpful votes
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Great
January 29, 2025

The workouts are great, I just started but can't wait for the results to start showing.

Date of experience: January 18, 2025
Maine
1 review
0 helpful votes
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Excellent
January 29, 2025

Easy, classes not long and great variety of exercises.

Date of experience: January 18, 2025
Louisiana
1 review
0 helpful votes
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I enjoy 90% of the features.
January 29, 2025

I love the workouts, fasting, and overall focus on wellbeing inside and out. I don't love that the workouts and meals don't have modifications. Migraines keep me from being able to eat all foods, and I have some equipment at home - yet I was given a plan full of gym equipment. I'm aware that there are other workouts available, but that defeats the purpose of me choosing my specific needs and selecting a plan. I need a plan that will guide me to the results I can't seem to achieve alone.

Date of experience: January 18, 2025
Virginia
1 review
0 helpful votes
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Great
January 29, 2025
Updated review

I love this app it's helping me so much! I have such a good time doing my daily workouts. I love that I can set reminders for myself

Date of experience: January 18, 2025

Great
January 26, 2025
Previous review

This is great and really easy to understand and follow. I love that you can pause the workout if you need a little longer to figure out the move.

Date of experience: January 16, 2025
New Mexico
1 review
0 helpful votes
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Love the short workouts. Recovering from a knee replacement to get me going in all exercises.

Date of experience: January 18, 2025
Tennessee
1 review
0 helpful votes
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So far I have really enjoyed this app. It reminds me that I need to exercise and gives some great articles about how to develop new habits

Date of experience: January 18, 2025
Kentucky
1 review
0 helpful votes
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Just try it!
January 29, 2025

I didn't realize how much of a workout you get for just that short time. I did fill it.

Date of experience: January 18, 2025
Illinois
1 review
0 helpful votes
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Love it
January 29, 2025

I am loving this so far. It's not too much and at the end of each workout it ask how you feel about it. This is such a great app.

Date of experience: January 18, 2025
Illinois
1 review
0 helpful votes
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Warming up to it!
January 28, 2025

The first few days it took a little bit for the app to get to know me + what I could handle. I would do a workout and not really feel like I did much. The more I do, the better it gets! As a busy mom of 2, I hardly have any time to workout, so I love squeezing in a quick workout while I can!

Date of experience: January 18, 2025
France
1 review
0 helpful votes
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Non adapted
January 28, 2025

The exercises are generalised and not appropriate for everyone. I have a broken hip which is healing but still uncomfortable and arthritis in my shoulders and neck. I did the first day's exercises the best I could. They didn't seem too bad at the time though I couldn't get myself into the cross-legged position obviously. Following morning I can't describe the searing pain in my neck. I am waiting to see an osteopath to put me back in place. Bravo! Exercises not taking into account different needs for different individuals. I don't recommend this app. Also I only signed up for the trial period for 3 months but I see afterwards that an annual renewal is automatically billed.

Date of experience: January 18, 2025
BetterMe S. BetterMe Rep
over a year old

Hello Diana! Thank you for your feedback. We are really sorry to hear about your experience and the discomfort you’ve felt after trying the exercises. Your health and comfort are so important to us. We want to learn more about your situation and make things right. Please, reach us at [email protected], and we will gladly assist you further. Kind Regards, Team BetterMe

Michigan
1 review
0 helpful votes
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I love it so far
January 28, 2025

So far so good I'm loving my meals and workout plans I may stick around longer

Date of experience: January 18, 2025
North Carolina
1 review
0 helpful votes
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It's good!
January 28, 2025

I've only had it for a few days, but I am already feeling better. I have more energy and I look forward to the workouts!

Date of experience: January 18, 2025
Tennessee
1 review
0 helpful votes
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Convenient and effective!
January 28, 2025

I love not having to search for my own workouts…and not needing equipment. Best part of all: I know I'm getting a good workout cause I'm sore!

Date of experience: January 18, 2025
New York
1 review
0 helpful votes
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Great
January 28, 2025

I like the videos and the motivation from the app.

Date of experience: January 18, 2025
Texas
1 review
0 helpful votes
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Actually Enjoying!
January 28, 2025

Working out is not a part of my normal routine, however I'm actually enjoying the workouts! I really like the videos, and the timer line on each exercise is very helpful. A good friend and I are challenging each other, and this is an easy way to stay consistent with our goals.

Date of experience: January 18, 2025