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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
557
value
613
shipping
252
quality
521
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Loving it!
February 12, 2025

I started the 28 day challenge a week ago and I'm loving it. The exercises are great, length of training is perfect and the app is pretty straightforward and easy to use.
I love that you can add a workout if you feeling it or stop at one.

Date of experience: February 2, 2025
Oregon
1 review
0 helpful votes
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So easyyy
February 12, 2025

Love that I can log my calories and it shows me my protein, fat and carbs intake

Date of experience: February 2, 2025
Maryland
1 review
0 helpful votes
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BetterMe Review
February 12, 2025

I love my experience so far! The app is amazing and super easy to work! I have not had any issues at all!

Date of experience: February 2, 2025
Indiana
1 review
0 helpful votes
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Senior review
February 12, 2025

Good healthy start, I'm only on day 5. The chair yoga workouts are a little easy for me and I was surprised at the workout degree of difficulty between the chair and the additional workout that immediately follows. Im learning to navigate the site to pick and choose workouts that target areas I need to work on. With only five days of experience with the program it's too early to form a strong opinion. Overall very happy so far.
Thanks
Duane

Date of experience: February 2, 2025
GB
1 review
0 helpful votes
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Early days
February 12, 2025

I've only had three workouts yet but I immediately started feeling more energetic. Short sessions fit me perfectly well as I work from home, so a short break is just what the doctor ordered. Intend to persevere

Date of experience: February 2, 2025
Texas
1 review
0 helpful votes
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Review
February 12, 2025

So far so good. Easy and quick. Travels well. Best if traveling because of availability

Date of experience: February 2, 2025
New Hampshire
1 review
0 helpful votes
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Don't do it!
February 12, 2025

Purchasing this app would be an absolute NO for me. Don't even think about trying the promotions unless you are 100% sure about committing. This app didn't show up in my subscriptions on my phone. When I went to confirm I had cancelled - it wasn't there so I moved on with my life. A few weeks later I was charged $95 renewal. I immediately emailed them to ask for a refund. They hide behind their policy - and of course it does have a clause on refunds, but it's awfully sneaky that they don't email you to renew your subscription or that the app (the whole tool is app based) isn't listed in your subscriptions. Forget emailing customer service they don't work with you only offer you more deals.

BetterMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2025
Arizona
1 review
0 helpful votes
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This is no joke
February 12, 2025

I felt amazing the first day. Then sore the next day! I loved it! It's also at your pace! Perfect for someone who has a BUSY schedule

Date of experience: February 2, 2025
Florida
1 review
0 helpful votes
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Great workout
February 12, 2025

I enjoy the variety of exercises and the 13 minutes it takes to finish. I could not believe that my body was a little sore after the first workout.

Date of experience: February 2, 2025
Missouri
1 review
0 helpful votes
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Best for beginners
February 12, 2025

I do best when I have options for workouts to keep it fun and exciting. Variety is key for me! Endless options are available which has made my first week using this program so much fun. I love being able to access them anywhere as well. I am a beginner with Pilates, but the way the instructors lead make me feel like I know what I'm doing (when I am still learning)! Fun, fast, and flexible. Love this program.

Date of experience: February 2, 2025
New York
1 review
0 helpful votes
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Simple, convenient, effective
February 12, 2025

With the workout plan tailored to my own personal goal and my own time constraints, this is the best way I've found of staying committed. Anytime I find 20 minutes I just start the app and I know I'm making the best use of my limited time. The calorie tracker has really helped open my eyes to what I've actually been consuming and that has also been tremendously helpful. I'm already seeing results and it's only been about a week.

Date of experience: February 2, 2025
Michigan
1 review
0 helpful votes
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Better Me(gan) with BetterMe
February 12, 2025

As a former collegiate runner turned world majors marathoner, in just one week I can already tell this app is exactly what I needed to improve the " little things" that are often neglected in just running alone. Not only are the BetterMe exercises fantastic, I'm constantly engaged and motivated the entire workout thanks to the great instructors and solid music choices from the app itself. I can't wait to see all that BetterMe continues to offer!

Date of experience: February 2, 2025
GB
1 review
0 helpful votes
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Good
February 12, 2025

It's good so far. I emjoy doing the exercise. The app is simple yo use.

Date of experience: February 2, 2025
El Salvador
1 review
0 helpful votes
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Easy to follow
February 12, 2025

I love the easy recipes, is exactly what I needed.

Date of experience: February 1, 2025
Florida
1 review
0 helpful votes
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Off to a great start!
February 12, 2025

I am really enjoying it so far. It has just been one week, so that is why four stars only. I am still delving into all that it has. As it relates to the workouts, it has started me exactly where I need to be.

Date of experience: February 1, 2025
Texas
1 review
0 helpful votes
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I felt stronger in just 3 days!
February 12, 2025

I'm loving how easy it is to get these workouts in. They are short enough to do, but long enough to feel like I got a good workout in. I felt stronger within 3 days.

Date of experience: February 1, 2025
California
1 review
0 helpful votes
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Excellent
February 12, 2025

Excellent routine and easy to follow. Reminders are awesome. Description of work out is incredible.

Date of experience: February 1, 2025
California
1 review
0 helpful votes
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LOVE IT!
February 12, 2025

Fantastic app and extremely user friendly! You get so many features to try and the tutorials are super thorough for beginners.

Date of experience: February 1, 2025
Kentucky
1 review
0 helpful votes
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So far so good
February 12, 2025

I've only had the app a couple of days. But so far, it's very user friendly. The lazy girl meal plan has proven to be east but still delicious. So far I really enjoy the app!

Date of experience: January 30, 2025
California
1 review
0 helpful votes
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It's been good I like waking up there workouts and meals to try to get my body in a healthy way

Date of experience: February 1, 2025