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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Feeling better already
February 16, 2025

Going to gym gives me anxiety. Being able to exercise in my home has got me motivated! I like the videos and explanations along with the music! I can't wait to see my results

Date of experience: February 6, 2025
Canada
1 review
0 helpful votes
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A1
February 16, 2025

So far working good I'm feeling the workout next day.

Date of experience: February 6, 2025
Utah
1 review
0 helpful votes
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Just starting out
February 16, 2025

So far, I have been pleasantly impressed by the different workouts and the flow.

Date of experience: February 6, 2025
GB
1 review
0 helpful votes
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Great programme
February 16, 2025

I'm all aching after 2 days so it's working😂 attached videos are brilliant, everything explains very understandable. Looking forward to see some changes in my body

Date of experience: February 6, 2025
Texas
1 review
0 helpful votes
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Great stuff
February 16, 2025

Great for an older person feel better already after 3 rd day

Date of experience: February 6, 2025
Michigan
1 review
0 helpful votes
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The calorie counter is very convenient!
February 16, 2025

Love the calorie counting feature! Notifications throughout the day remind me to record my calorie intake and the reminders are helpful, and not annoying like other apps!

Date of experience: February 6, 2025
Ireland
1 review
0 helpful votes
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Highly recommend
February 16, 2025

Great Motivation! Help with Exercise, meals preparation and even water intake, what I could forget from time to time!

Date of experience: February 6, 2025
Colombia
1 review
0 helpful votes
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Satisfied
February 16, 2025

Good App and nice workout. For us that do not have time is perfect the experience to do the workout in less time. I will drop the results later.

Date of experience: February 6, 2025
Georgia
1 review
0 helpful votes
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So far so good!
February 16, 2025

They track a lot of information and I got a nice workout for a beginner. The first day they said it was complete then I couldn't get to lesson 2
I will try again today.

Date of experience: February 6, 2025
California
1 review
0 helpful votes
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So far so great!
February 16, 2025

First the app is user friendly, second the store website is easy to use, also the videos are set up so it's kinda like a calendar which I really like. I'm waiting on my accessories, the only thing I wish was at the time of my purchase it automatically went to pink so I had to exit and go directly to the website where I was able to change it to mint. But that's a very minor detail so far very satisfied and can't wait to try it with the accessories

Date of experience: February 6, 2025
Illinois
1 review
0 helpful votes
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Easy to follow
February 16, 2025

I'm getting back into a fitness routine and this is a great way of getting back into it

Date of experience: February 6, 2025
Iowa
1 review
0 helpful votes
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Good
February 16, 2025

I have enjoyed doing the pilates, there have been a couple of exercises that were to advanced for me
Otherwise I feel like they are working.

Date of experience: February 6, 2025
New York
1 review
0 helpful votes
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Best thing I ever did
February 16, 2025

I just love it so excited better to have something to guide you on the right direction

Date of experience: February 6, 2025
Indiana
1 review
0 helpful votes
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Great program!
February 16, 2025

The BetterMe app is CLEAN and easy to navigate. I've loved starting my morning with a quick workout that's fully customizable. An added benefit is being able to add my meals to track calories and sync the app my Apple Health data. Overall, I'm really glad I started. It's day 3 and I'm feeling pretty good.

Date of experience: February 6, 2025
Greece
1 review
0 helpful votes
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February 16, 2025

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Date of experience: February 6, 2025
Mexico
1 review
0 helpful votes
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Perfecto para el día día
February 16, 2025

Los ejercicios base hacen en poco tiempo pero son efectivos

Date of experience: February 6, 2025
MF
1 review
0 helpful votes
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Feed back
February 16, 2025

So far so good 😊 I would just appreciate if we get all the information more clearly regarding the payment plan. I did not know there was a subscription fee for this plan till I looked it up on my own account. 38 dollars to be precise I thought it was just 5.5 for the first week plan.

Date of experience: February 6, 2025
BetterMe S. BetterMe Rep
over a year old

Hello Andy. Thank you for this comment. To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. We are truly sorry that it caused the confusion. Please be kindly informed that we offer different pricing plans, and they include different tools within the app. You can easily find those that are cheaper. Plus, sometimes discounted plans are offered. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe

New York
1 review
0 helpful votes
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Appreciate the Personalization
February 16, 2025

I really like that I'm able to just do a short workout everyday instead of a long workout every couple of days. I usually avoid workouts because I feel "too busy" to do them, but these are the perfect length.

My only concern just as someone who has struggled with an eating disorder is the calorie tracking option. I decided to try it out at first especially since the app was really pushing for me to use it but I had to stop because I had gone back to under-eating almost immediately.

Date of experience: February 6, 2025
North Carolina
1 review
0 helpful votes
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Great app
February 16, 2025

Great app and perfect workout for a beginner like me

Date of experience: February 6, 2025
California
1 review
0 helpful votes
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It works!
February 16, 2025

Less than a week and I'm in love with the program already!

Date of experience: February 6, 2025