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Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
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Going to gym gives me anxiety. Being able to exercise in my home has got me motivated! I like the videos and explanations along with the music! I can't wait to see my results
So far, I have been pleasantly impressed by the different workouts and the flow.
I'm all aching after 2 days so it's working😂 attached videos are brilliant, everything explains very understandable. Looking forward to see some changes in my body
Great for an older person feel better already after 3 rd day
Love the calorie counting feature! Notifications throughout the day remind me to record my calorie intake and the reminders are helpful, and not annoying like other apps!
Great Motivation! Help with Exercise, meals preparation and even water intake, what I could forget from time to time!
Good App and nice workout. For us that do not have time is perfect the experience to do the workout in less time. I will drop the results later.
They track a lot of information and I got a nice workout for a beginner. The first day they said it was complete then I couldn't get to lesson 2
I will try again today.
First the app is user friendly, second the store website is easy to use, also the videos are set up so it's kinda like a calendar which I really like. I'm waiting on my accessories, the only thing I wish was at the time of my purchase it automatically went to pink so I had to exit and go directly to the website where I was able to change it to mint. But that's a very minor detail so far very satisfied and can't wait to try it with the accessories
I'm getting back into a fitness routine and this is a great way of getting back into it
I just love it so excited better to have something to guide you on the right direction
The BetterMe app is CLEAN and easy to navigate. I've loved starting my morning with a quick workout that's fully customizable. An added benefit is being able to add my meals to track calories and sync the app my Apple Health data. Overall, I'm really glad I started. It's day 3 and I'm feeling pretty good.
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Los ejercicios base hacen en poco tiempo pero son efectivos
So far so good 😊 I would just appreciate if we get all the information more clearly regarding the payment plan. I did not know there was a subscription fee for this plan till I looked it up on my own account. 38 dollars to be precise I thought it was just 5.5 for the first week plan.
I really like that I'm able to just do a short workout everyday instead of a long workout every couple of days. I usually avoid workouts because I feel "too busy" to do them, but these are the perfect length.
My only concern just as someone who has struggled with an eating disorder is the calorie tracking option. I decided to try it out at first especially since the app was really pushing for me to use it but I had to stop because I had gone back to under-eating almost immediately.
Great app and perfect workout for a beginner like me
Less than a week and I'm in love with the program already!
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello Andy. Thank you for this comment. To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. We are truly sorry that it caused the confusion. Please be kindly informed that we offer different pricing plans, and they include different tools within the app. You can easily find those that are cheaper. Plus, sometimes discounted plans are offered. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe