Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This app is a great way for me to exercise following my two knee replacements. Its at a pace I can follow and is it low impact. I can keep up with the exercises and not be in any more pain than I'm already in.
App is user friendly and has helpful content. I like the 15 min workouts because it's hard to make an excuse about not having the time, I also like the option to do additional workouts each day when I do have more time to spare.
Working out has always been really hard for me but this app has made so easy and easy to want to keep it up. I'm so glad I was able to try this out.
The workout app is covering all areas of my body. Can't wait to see the final results.
BetterMe has help me get over the edge of procrastinating on starting my workout goals and the workouts have helped me to feel great! Having some pre workout experience they have brought back old motivations and I'm excited for the new gains that are coming in.
In 3 days, I have seen the results. Pressure free and fun. Doable and effective. Can be tailor fit to your needs. The best!
Hello,
I'm impressed with the content available & the timely responses from personnel & my coach thus far.
My only suggestion for improvement is with the meal/calorie tracker. It's not user friendly for Canadians and takes too much time to navigate. I much prefer LoseIt app for tracking meals & calories.
Hope this helps I'm excited to get my band for better fitness tracking.
Kind regards,
Jennifer
Looks very tailored to me. The offering is great and it lets you do more or tailors it back to your answer to each session. It looks very helpful so far and it answer all my questions, plus the food plan is a very nice addition to the offering. The 4/8/12 weeks plans make sense also to be able to choose achievable plans and not just something without a timeline or an objective.
I LOVE this program! I randomly came across it as an add, but didn't get my hopes up because there's so many ads these days that don't do what they say they will. However, better me is different! Not only does it help you meet your goals, it helps you to start a routine and stay disciplined in your workouts. Not to mention all the different workout videos! Thank you better me! I cannot recommend you enough.
So easy to sign up to, I think the most important part, was after the payment was processed, BetterMe sent an email explaining what you'll be charged, then once your subscription term comes to an end, what the next steps are available you. Great communication.
Amazing! It is a wonderful way to start for someone who hasn't worked out for a long time!
Happy with the program so far. Perfect for me and my busy schedule.
I wasn't expecting to sign up for this experience, I just want to improve myself. Now that I am invested I am eager to see my improvements and have a healthier lifestyle. I know it starts with me but I do need a little push and it appears that BetterMe is offering me a little push to improve myself. I have to be willing to work at it. So far I am In!
Thank you
Great app and good subscription model. Easy to follow guidelines and videos. Only downside is that the app in several places want you to add other optional parts to your subscription and make you pay more money. Even on the startscreen. This should be handled in another way for a paying customer.
Otherwise this is a good way to work out at home.
I feel good not over worked but my body feelings good. Moving some muscles that I have not used in a long timr
As a senior, I'm finding a lot of hidden aches and pains. The workout loosens up the tender spots and I feel good.
As a professional dancer I find it very difficult to fit in 'me' time to help improve my physical strength and general wellbeing of my body. I'm always on the move, always in repetition or always on stage. I never make time for my body to build strength or mind wellness. In a very small 20 minutes a day, I have committed to my body and its wellbeing and I am seeing all the difference (most importantly in the way I see my body and my mental clarity). Thank you this app is amazing!
I wanted to loose my 'belly' and gain some muscle. I'm not a fan of going to the gym and struggle to get motivated to exercise on my own. The daily workouts with BetterMe are very manageable and being able to do them in my own home is a plus for me. The tailored breakdown of daily calories and macros is fantastic. I'm a healthy eater but realized I wasn't getting nearly enough protein. I've only been using BetterMe for about 10 days and am already seeing results, I'm 2 lbs down and my arms, legs and core feel stronger and look more toned.
I'm really optimistic about getting healthier with BetterMe so far. I've only been using it for a week, but like that I'm logging my calories and that the App tracks my activity. I'm feeling motivated to move more and already feel as though I have a more energy. I don't have a watch to sync but have synced my smart scale and am excited to see how/if my body changes. The daily workouts are definitely manageable and designed well, they include thorough instructions on how to properly perform each exercise. So far so good!
This is the perfect way to move your body and feel good for less than 20 minutes a day
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

