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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Sydney U.
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Awesome program!
March 6, 2025

I am loving the program so far. I can do the workouts from the comfort of my own home within 20 minutes of my day!

Date of experience: February 24, 2025
Texas
1 review
0 helpful votes
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I love it!🥰
March 6, 2025

Loving the BetterMe app's Wall Pilates workout! As a beginner, it's a great way to ease into Pilates. The exercises are easy to follow, and the wall provides great support for form and balance. While it's not too challenging, it's a perfect starting point for building strength and flexibility. The app is super user-friendly, and I can't wait to see how I progress! Highly recommend it if you're just starting out. #BetterMe #WallPilates #PilatesForBeginners #FitnessJourney

Date of experience: February 24, 2025
Peru
1 review
0 helpful votes
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Just started my training
March 6, 2025

I like that there is a daily follow-up on the training, as it helps me stay motivated. However, I feel that the workouts are a bit short in duration. Nonetheless, I understand that this is because I am just starting. I imagine that as the days go by, the difficulty will increase. Either way, I'm looking forward to seeing how it evolves and the changes I might achieve in the future.

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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Intuitive and effective
March 6, 2025

I only recently started this but I love it so far.

Date of experience: February 24, 2025
California
1 review
0 helpful votes
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The app is super easy to navigate!
The challenges for a starter like me are great. Normally i tend to give up when it's very tough but the ability to pause as needed and redo the exercise is a plus!

Date of experience: February 24, 2025
South Carolina
1 review
0 helpful votes
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Great little app
March 6, 2025

Daily exercises and you can do a short burst or make the workout longer. I like the option

Date of experience: February 24, 2025
Canada
1 review
0 helpful votes
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Great!
March 6, 2025

Great workout!
I like that there are options to choose after the daily workout!

Date of experience: February 24, 2025
Pennsylvania
1 review
0 helpful votes
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Love it
March 6, 2025

Felt great after only the second workout. Was easy to follow along. Loves how you could keep going or finish after the time counted down.

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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Loving the daily reading, the accountability and the workouts!
I just wish there'd be a more flexible way to log my food, as oftentimes what I'm having is not on the pop-up list that comes up below the foods I'm logging.
It's also difficult for me to know exact serving size, as I don't want to be using a scale all the time to measure what I'm eating at this point (as it is potentially triggering for unhealthy obsession for me).
I also wish the 1 on 1 was more affordable.
But overall, awesome app!

Date of experience: February 24, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback. We are glad you like the app! Our team is always there to back you up in case you have any difficulties while using the app. Please help us understand what seems to be the most confusing, and we will gladly give you a few tips. Simply email us at [email protected]. Kind regards, team BetterMe

California
1 review
0 helpful votes
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So far so good!
March 6, 2025

I'm really enjoying the workouts so far and actually do not dread starting them everyday because they are tailored to me and do not feel impossible. I'm feeling great so far and not hurting myself.

Date of experience: February 24, 2025
Australia
1 review
0 helpful votes
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Only giving one review because I can't give zero. I actually have an email from the company confirming the account was canceled and they took the money in error BUT WONT REFUND!
They seem to think offering three months free use of an app I don't use is enough. It's almost laughable and I'll gladly provide proof that the account is cancelled and they admit they still took money.

BetterMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 24, 2025
Canada
1 review
0 helpful votes
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Off to a strong start
March 6, 2025

I wasn't expecting how much I would enjoy the meal recorder because I haven't taken the time to record my calories before. Very eye opening

Date of experience: February 24, 2025
Saudi Arabia
1 review
0 helpful votes
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I love my experience at this also like the segments the sound guide the timing it's absolutely perfect 🤩

Date of experience: February 24, 2025
GB
1 review
0 helpful votes
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Get fitter
March 6, 2025

Find it was easy and just enough time to fit it in

Date of experience: February 24, 2025
California
1 review
0 helpful votes
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My best friend sent me an invite
March 6, 2025

I love this workout, app … even though it's 13 minutes to 21 minutes, depending on the routine… It's only been a few days, but I have to say I am pleasantly surprised how Much I enjoy it thus far … FYI, I have purchased 3 months of the work out and I guarantee you I will do it every day… :)) )

Date of experience: February 23, 2025
Illinois
1 review
0 helpful votes
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New experience
March 6, 2025

Going from having a job where I sit most of the time to being more active gives me a great vibe. I can feel my muscles starting to work, and it's a really good feeling!

Date of experience: February 23, 2025
Canada
1 review
0 helpful votes
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Great
March 6, 2025

The workouts are easy to follow and very helpful. They are challenging but in a good way. Feeling the burn

Date of experience: February 23, 2025
Canada
1 review
0 helpful votes
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I've been super frustrated with other platforms and trying to navigate their apps. This is simplified and just what I need.

Date of experience: February 23, 2025
GB
1 review
0 helpful votes
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Helping Me Get Back On Track
March 6, 2025

I use my phone for so many things, but having a workout available to motivate me in small steps has been exactly what I needed to get back on track of regularly working out.

Date of experience: February 23, 2025
Mexico
1 review
0 helpful votes
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The purchase was very easy, I like the exercises. The videos advertising in TikTok made me buy it. The delivery was a little bit slow.

Date of experience: February 23, 2025