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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
557
value
613
shipping
252
quality
521
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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The comeback
March 29, 2025

I knew very little about getting myself in shape at 55,so I joined the program 3 sessions in and I'm getting the hang of it.Nice tailored workouts that are not to long make me want to do the next day.

Date of experience: March 18, 2025
Texas
1 review
0 helpful votes
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Lazy lazy girl
March 25, 2025

Haven't started yet Will start next week procrastinating yet again. I did look through the plan and realized if I'm going to pay for this I'd better get of my butt and get with it.

Date of experience: March 14, 2025
BetterMe S. BetterMe Rep
over a year old

Hello Melinda! Thank you for your review! It’s completely understandable to feel a bit of procrastination, especially when starting something new. It sounds like you’re already on the right track by taking the time to look through the plan. Once you dive in, you might find that getting started is the hardest part. Remember, every step counts, and you’ve got this! We're here to support you on your journey. Looking forward to hearing about your progress! If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe

Virginia
2 reviews
0 helpful votes
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SO FAR MY BEST CHOICE
March 23, 2025

YOU GUYS MAKE IT EASY TO FOLLOW.I DO THINK YOU SHOULD GIVE MEAL PREPS FULL DESCRIPTION.
I'M SUPER EXCITED I STARTED MY JOURNEY! REALLY LOOKING FOWARD TO MY RESULTS.
ALL THE MEALS ARE DELICIOUS.

Date of experience: March 13, 2025
GB
1 review
0 helpful votes
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Not great, will not renew
March 20, 2025

I signed up for a 'basic' version of the app - no extra coaching or meal plans. The aim of the app seems to educate me through daily chapters and track my food and water consumption and remind me to excercise regularly and get rid of negative thoughts (if only it was just THAT easy!). The chapters are super boring, it's only a 3-5min read every day, but not very engaging at all, i find myself just scrolling through. The food tracking section is a real pain to use. You need to really know how many grams or oz are in each of your portions of food. Other apps on the market have a good database of preloaded foods with the average portion size already built in, like the average size of a chicken breast or how big a mug of coffee is. Also, to change the portion size you need to use a slider bar - it's not very easy to be accurate on a smartphone screen.
I would recommend using for the short trial time if you have already paid and then use your alarm and a free calorie counting app for the same effect.

Date of experience: March 10, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for taking the time to share your thoughts about the app. We appreciate your feedback on the daily chapters and understand that engagement is crucial for achieving your goals. We're always looking for ways to make our content more interactive and enjoyable. Regarding the food tracking section, your suggestion is valuable, and we will definitely consider it for future updates. We have also reached you via email, kindly check your inbox. Kind regards, team BetterMe

Arizona
1 review
0 helpful votes
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I am new at the program
March 16, 2025

I just started the program and I'm happy with it. There's some things I can't do like fold my legs up like they did and less than three I think it was. I'm an old lady and some things don't bend that way

Date of experience: March 6, 2025
South Africa
1 review
0 helpful votes
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Me meeting the better me😃
March 16, 2025

I must confess it was not easy. Lying on my back was difficult due to my spine collapsing. But keep at it seems a bit more comfortable. I love the fact that it keeps me motivated. I'm glad I joined 🥰

Date of experience: March 6, 2025
Florida
1 review
0 helpful votes
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Easy and effectivve
March 16, 2025

An old guy like me needs low impact exercise. Betterment delivers. Throw in the fact that the exercises are effective and show results and you've got a great program.

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Great way to start!
March 16, 2025

Better Me is a great way to start the health journey with segmented workouts so I can do as many or few as time allows.

Date of experience: March 6, 2025
New Zealand
1 review
0 helpful votes
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Incredible support!
March 16, 2025

I'm travelling round New Zealand and wanted to find a workout that would be possible anywhere without gym equipment. Sadly I have been experiencing sciatica and found the basic workouts too difficult. After emailing and explaining my discomfort I have been guided through options to choose workouts that don't put pressure on my glutes and back. As a result I'm able to continue gently. Amazing support from the team.

Date of experience: March 6, 2025
Florida
1 review
0 helpful votes
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Strength and Flexibility! 🌟
March 16, 2025

This Pilates app is amazing! 💪🧘‍ It's easy to use, with routines for all levels. The classes are perfect for improving strength, flexibility, and posture. I noticed results in just a few days! Plus, you can train anywhere, anytime. If you're looking to boost your wellness effectively, don't hesitate to try it! 🌟

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Mother over 50 years
March 16, 2025

Love it! Makes me feel great! I feel accomplished!

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
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Good start
March 16, 2025

The programs are easy to follow and the app is user friendly

Date of experience: March 6, 2025
GB
1 review
0 helpful votes
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Good program
March 16, 2025

Varied exercises. Explained well. Built up time over 30 days

Date of experience: March 6, 2025
Michigan
1 review
0 helpful votes
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Wall Pilates
March 16, 2025

Love my new workout plan! Easy videos to watch and good step by step instructions

Date of experience: March 6, 2025
New York
1 review
0 helpful votes
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I've just started using the BetterMe app, and I'm already absolutely happy with it! The variety of training options is impressive—there's something for every fitness level and goal. Whether you're into strength training, yoga, or quick home workouts, the app provides plenty of choices to keep things exciting and motivating. Looking forward to exploring more features as I continue my journey!

Date of experience: March 6, 2025
Connecticut
1 review
0 helpful votes
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Feels awesome
March 16, 2025

Great workout love the feeling after each session
Can't wait to do another

Date of experience: March 6, 2025
Maryland
1 review
0 helpful votes
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Loving it
March 16, 2025

Getting back into workouts after some time off and really enjoying it. Looking forward to progressing and seeing where I'm at in a month

Date of experience: March 6, 2025
Canada
1 review
0 helpful votes
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Awesome
March 16, 2025

Actually makes me wanna work out, since starting I feel a lot more energized throughout the day

Date of experience: March 6, 2025
New York
1 review
0 helpful votes
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Motivation
March 16, 2025

Receiving motivation and staying focused help bring me to my workout every day.

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Enjoy
March 16, 2025

I already explained how much i enjoy this program and how it is keeping me motivated

Date of experience: March 6, 2025