Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The work outs are easy and explained very well. I'm working on my core and this app is great. 10/10 highly recommend
I started BetterMe to get in shape postpartum and so far, I'm loving the workouts. They aren't long, so easy to fit them in during my day. Looking forward to more workouts!
Program is easy to follow, hit the ground running and not looking back! Videos are easy to follow and give you enough time between exercises
The 15 minute videos are easy to follow and just the right amount of excersize for me at the moment, I'm 8 days in and already feeling better about myself and planning on increasing the workouts.
I Love this app! Keeps me on track and focused. They have a variety of exercise activities to choose from. Also great ideas for meal plans too!
Better me has been a great starter and push back into a full routine. I've been of exercise for many months due to an injury- only pt. Better me has really helped me get some tone and muscle build up
I signed up just to try a new and different version of getting my steps in and trying to build back my muscle mass after a long, undiagnosed illness of 2 years. I was doing great with the program, but have since had to "dial it back " due to side effects of treatment for my now diagnosed brain cancer. I feel great, obviously more tired.
I like the meal plans a lot. Very easy to make in little time. Also the app is easy to navigate and log details
Enjoying the wall Pilates. Want to do another 39 day experience involving balancing on my head and flexibility.
I was always nervous about going to a Pilates class full of experts! Being able to start my journey at my own pace in the comfort of my home, I'm now have the confidence to go to classes with friends!
I love this app, so grateful I found it I can't even remember how I found it but I did. Then when I saw someone else I follow talk about it I remembered that I had it so I went to check it out and I'm grateful that I did.
It was rough to start but the app is so user friendly and the resources available are amazing. The exercises are rough but at the same time very rewarding.
I am 61 yrs old with metal in my upper back and ankle. The chair yoga is a great fit for me and I'm on day six and have been able to do all the exercises and have felt so much better. I like the food logs so I can keep up with how I'm eating. Also logging my water intake has been a huge success because I normally don't drink water, but now it's making it easier. But the best part to me has been the daily reading, helping to understand the plan fully. And even though I have not bought into the coaching or other workouts, these simple things have been working great for me. Morning six, I've lost 12 lbs.
Sometimes it's hard for me to keep up. But I feel like I have to do it because I'm paying for it, so I'm trying my best to keep up. After the exercise, I'm asked three questions, and if I answer that today was tough, the next day the exercise is a little easier, so it's helpful. Anyway, I want to do my best until I reach my goal. Thank you.
The meals are very easy to prepare. There are exercises for everyone, if motivated enough to do exercise. Overall a very easy fun app.to use. Very satisfying.
I'm satisfied with this application, my goal is to lose 30 pounds by my weeding day. I like that I can get discounts at the better me store.
I have been using it for only four days, and it seems to have helped me a lot. I am very satisfied. I have only a small remark: The sound that begins and ends each exercise is too loud compared to the speaker's voice.
So easy to start up and all the things are so cute! It's as if I can already see The future me! All these things are coming together.And now is the time to act.It's only 12 minutes ish a day.And if I can commit that every day I can do this. It motivates me to do other things, better myself in other ways.
I was thinking that the program would be only one more proclaiming good results without efforts nut is mot the case. The routine increases every day and your fitness too
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

