Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Tried 2x and found the sequence easy to follow. Only thing is on these i want to do more i cant do next day's program in advance as it remains locked.
This app has helped me a lot in keeping track of my calories and staying consistent until the end of my fast with the timer it offers! It feels like a daily challenge—no matter how hungry I feel, I don't eat until the timer goes off signaling the end of my fast. Thanks to this app, I've been able to gradually increase my fasting hours. It also teaches you a lot about intermittent fasting and feels like having a practical, on-hand coach!
I love it. I haven't been exercising so it's a great place to start. I look forward to it everyday. Thank you for caring for those of us who can't keep up with going to the gym. 😃
Nice but would love to have the day open even if i dont train. Had a good experience short because I had a pain in my body. I trained for one day the next day I had a surgery so I had to keep rest without train. I hope the days can be open so I can take notes to train them later on when I recovery from my pain.
I decided to join BetterMe, as I have had some muscular issues in my legs and hips.
It has helped me and I can't wait to see how things progress.
I've only completed two sessions with the BetterMe fitness app, and I'm already feeling the difference! The workouts are engaging, easy to follow, and incredibly motivating. I can't believe how quickly I started seeing results – this app is a game-changer!
The app is great and much more than I anticipated. Just 4 days in and already feeling better. Looking forward to the next 24 days!
It is an amazing app to lose weight. The workouts are perfect but however the meal ingredients are expensive maybe you can suggest a cheaper option
I love this app, it helped me so much 2 years ago so I decided to subscribe to it again, I can't wait to see the results
I got supportive service.
Asking the question but more important they take into considiration my needs.
Thanks a lot.
Great app and easy to use! Can't wait to see my fitness results! Would love if the app came with the fitness tracker upon purchase!
I had a baby over a year ago and in that process naturally my whole life changed I stopped working out and this app was able to give me the motivation I needed
Here's a quick backstory on why I started better me. I struggle with disordered eating and for over 10 years have struggled but never really done anything. This year has been the worse, being closer to 30 and weighing less than a 15 year old (80 pounds) I have been in and out of hospitals and something snapped this year. I finally said, I'm going to do this ONE THING for me, and I'm going to stick to it.
I started an accountability instagram, and have been posting my better me "calorie counter", ordered my Pilates kit and have been doing Pilates every day. And whenever I hit my protein goal I reward myself. The app has made me feel like I can do it. I love that the Pilates videos are easy to understand and follow along. And that there are different features to motivate counting calories, drinking water and educational articles. I can't wait to see if I hit my goal this year!
I am enjoying the exercises, but not this review. Why do I need to enter my email twice? Why do I need to give my review a title? Surely there is a less complicated way of reviewing.
Even though the exercises look rather easy, you feel the the very next day. Easy to follow and well explained
If you have been away from exercise for a while, or never really worked out, BETTER ME has many different types of workouts, easy to follow and great aa motivation.
Have enjoyed the daily workouts - they are excellent. They provide complete and helpful regimens. I look forward to it daily.
Took the first class and it was really easy to follow instructions, the app is really nice super convenient workouts, I did on my own time in the comfort of my home. I'm motivated to keep going and see the change I really want!
I've only had BetterMe for about 3 days, but so far the exercises and the planning is just what I was looking for. As a beginner, the lessons are easy to follow but still make me feel like I've had a workout, even though they're not super long. I'm excited to see where BetterMe can take me on this fitness journey!
So far, I have enjoyed the wall pilates. I am a busy mom and business owner who has a tendency to prioritize everyone else's needs and requests over my own. Or that is an excuse. However, with Better ME, I love that I wake up, open the app, and don't have to think about what I'm going to do. I do what it tells me. I love that it is quick, concise, and targeted for the day. Then I can move on to all of the other things that need to get done in my busy day. By the end of this first week, I feel stronger and look forward to continuing. Thank you!
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

