Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been using the app for 3 days, and have no complaints! I'm waiting for my Pilates equipment and haven't exercised with this program yet, however, I've been logging calories and weight. I can see how this app will keep me on track!
With yoyo dieting, for what seems like forever, I tried everything. After 5 years of totally giving up on myself, I realized no one can help me but me. Found this site, BetterMe, and logged in. I log in food daily and my weight, etc. I can still eat carbs, just in moderation. The daily wall Pilates are incredible, my one on one counselling is crucial. Justin is helping me to keep going. I am starting off slow. My husband is supporting me and does the wall pilates with me. I am week one and I am feeling my body fighting me to stop! Lol. I know it will get easier. I am down 7 pounds! Just do it. Life is what you want it to be.
Better me, logro mucho en mi, ahora tengo la disciplina y siento la necesidad de hacer ejercicio todos los dias, y sobretodo por que no soy una persona disciplinada, adicional sus ejercicios de tiempo corto dan resultados físicos, y se ajustan a la apretada agenda de una persona que trabaja a diario.
Sin embargo, no me gustan los ejercicios de Tabatta, considero que son lesionantes, y creo que esto esta fuera de los ideales de better me, por que better me en realidad es hacer ejercicio y sentir salud, placer, ganas, no lesionarse, o sentir que no se puede hacerlo, por eso le doy 4 estrellas y creo que este ultimo punto pudieran mejorar.
Each morning my daughter and I get up and have a cup or two of coffee. Next step go to our IPad and put on "Better Me" we are ready do our workout. It is fun and helpful. It really works and we feel better the rest of the day.
Just started but feel energised and really happy to feel I am actually improving my wellbeing. Easy to use achievable so far
Empece a utilizar está aplicación para hacer ejercicio y la verdad estoy feliz, se ha adaptado a todas mis necesidades 🤩. Así qué si aún no has tomado la decisión, este es el momento. No te vas a arrepentir.
The fitness videos are obviously create by AI - the robotic voice describing the movements doesn't even match what is being shown on the screen half the time. I put in lots of information about myself to sign up and this clearly isn't regarded when choosing workouts, there were movements that were complex and would never in 100 years have been recommended if my actual exercise level and weight had been taken into account. It comes across as an app that pretends it's super bespoke but is actually churning the same AI created videos to everyone who signs up. This would be fine if the app were £3 a month or something, but for £18 (a supposedly discounted rate) this is ludicrous. I want my money back
BetterMe app is very good and always have the notification reminders. It gives me more motivation to continue💜
So far, I am really enjoying the laid out plan. I needed something to jumpstart me back into a regular routine.
Molto interessante e soddisfacente, un esperienza da rifare, ci sono un sacco di attività, in più ti programma tutto in modo personalizzato, puoi anche essere seguito da un coach e puoi registrare anche il cibo con il calcolo delle calorie e del tuo fabbisogno e volendo hai il programma del digiuno intermittente
I do second time these exercises. I do chair joga- it's not really joga just exercises. I also do back stenghness exercises. They are very good against back ache! I like it very much!
I like the workout. I think the timer on the screen can be a little bit off putting especially when it is across the lady on the count down and you can't see the exercise getting ready. Especially when I'm new to chair yoga.
This app is so amazing, I love it, it makes me feel better with energy Optimism and desire to move forward. Makes me exercise without leaving home.
Good workouts that lead to great results. User friendly app, easy to use and navigate. Workouts adapt to your needs and follow your progress. Highly recommend.
BetterMe is a great tool for fitness and health, especially if you're looking for something easy to follow.
Hi I am only a few days into the program and so far I'm enjoying it and I am contemplating moving up to Better Me Calastenics aftermy first month keep up the great work
Exercises are short and sweet and tailored bases on the survey. Easy to follow. It would be better if the how to do an exercise is explained when it is 'break' time so when the timer starts for the exercise all is in situ so not losing exercise time.
I am in my second week wall Pilates program and I find it really nice. I like that I can also do a large variety of other workouts and that it's all really accessible and easy to find in the app.
Ive only had the app a week but so far I found it very good. It is motivating and the exercises are clear and the videos are really good.
I like the app and the fact that I could choose how much I'd like to spend daily doing these workouts. The only thing I would change is less mails and less notifications to add extra to my subscription which I already chose and tailored to my needs.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello! Thank you for your feedback. We’re genuinely sorry the videos and customized workouts fell short of your expectations. Our team has already reached you via email. We would appreciate further cooperation and will do our best to improve your experience. Let's stay in touch. Kind regards, team BetterMe