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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
556
value
612
shipping
251
quality
520
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Angela R.
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It's been an amazing journey this was my first time doing Pilates in my life and bettermeapp is a big plus I'll come here to show my results so far so for now I'm giving 4 star just because I ddnt finish my program yet 🥰🥰🥰🥰

Date of experience: May 20, 2025
GB
1 review
0 helpful votes
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Great workout app
May 30, 2025

Short workouts that I can fit into my daily routine. The reminders also help me to set aside some time to prioritise my health and wellbeing

Date of experience: May 20, 2025
Italy
1 review
0 helpful votes
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Al momento molto soddisfatta
May 30, 2025

Ho preso un pacchetto pilates da pochi giorni ma vedo che è strutturato molto bene anche per chi, come me, è un principiante. C'è la possibilità di scegliere se fare un allenamneto con o senza attrezzi, l'allenamento nel video è seguito passo passo e sembra fattibile. Inoltre c'è la funzione per poter programmare la tua settimana di allenamenti, cosa davvero utile

Date of experience: May 20, 2025
Utah
1 review
0 helpful votes
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Great, minus cost
May 30, 2025

So far it's been a wonderful program with lots to offer! My only complaint is the cost. The discount at the beginning makes it worth it, but from then on it gets quite costly, especially when factoring in additional purchases, apparel, etc. If prices went down even just by a small percentage, it would be wonderful. A great program like this to improve yourself shouldn't only be for the rich or those who need to make a great sacrifice just to participate. Again, everything has been wonderful, I just want more people to have the opportunity with a cheaper option.

Date of experience: May 20, 2025
BetterMe S. BetterMe Rep
11 months ago

Hello James! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. Please be kindly informed that we offer different pricing plans. Unfortunately, we were unable to find your account by the email address you provided to us here. Please contact us at [email protected] when you have a chance. And our team will gladly answer all your questions and find a solution. Kind regards, team BetterMe

Tennessee
1 review
0 helpful votes
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Newbie beginner
May 30, 2025

Loved the app really thought there should be a few more extreme workout practices for overweight beginners

Date of experience: May 19, 2025
Canada
1 review
0 helpful votes
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Super easy for beginners
May 30, 2025

I love how the platform is set up. It's easy to use. The exercises are also easy enough for beginners. I really needed help getting motivated to start working out and this is really helpful!

Date of experience: May 19, 2025
Oklahoma
1 review
0 helpful votes
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Time for a better healthier me
May 30, 2025

I really like the chair workouts. Easy on the knees and I'm surprised my how effective the workouts are

Date of experience: May 19, 2025
Wisconsin
1 review
0 helpful votes
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Weight loss official
May 29, 2025

By far the best app. Very user friendly and provides an insane about of help with weight loss. My favorite part is the meal ideas which are ideas, they provide ingredient list as well as step by step instructions.

Date of experience: May 19, 2025
Texas
1 review
0 helpful votes
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A better version of me!
May 29, 2025

After just a few days of using Better Me, I am already feeling more active and energized! Definitely heading in the right direction with my health and my goals I am aiming for!

Date of experience: May 19, 2025
Italy
1 review
0 helpful votes
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Great help
May 29, 2025

Just what I needed to start my journey towards my better self. It help keeping focus and the training sessions are accurately shaped round my needs

Date of experience: May 19, 2025
India
1 review
0 helpful votes
Follow Chandrakant S.
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Excellent App
May 29, 2025

Must try, it's so easy that one can really work and make the best of it. I have finished 3 days, but must say the way videos work are really helpful. I have asked my fried to try it, even he got the best of it. Truely a good app to work on your body.

Date of experience: May 19, 2025
Texas
1 review
0 helpful votes
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Great workouts
May 29, 2025

The workouts a great and they really challenge me. I workouts are just what I was looking for, targeting my full body and leaves me feeling great after the workout.

Date of experience: May 19, 2025
Illinois
1 review
0 helpful votes
Follow Olivia R.
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So far so good!
May 29, 2025

I've only had this program for a few days but I'm so excited to keep it going! I ordered the equipment package and should be here today. Can't wait to keep going!

Date of experience: May 19, 2025
Massachusetts
1 review
0 helpful votes
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Excited for what's to come
May 29, 2025

I started the wall Pilates program one week ago and really happy with it so far. I had my second child a few months ago and have a bad back, but the program is definitely doable! I'm hoping to see a lot of progress soon!

Date of experience: May 19, 2025
Italy
1 review
0 helpful votes
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I liked the program that was chosen for me. The exercises were different every day, balanced and not annoying. I also want to note that the daily exercises disciplined me.
The weight did not go away, but the body was noticeably toned on the 18th day of training.

Date of experience: May 19, 2025
Wisconsin
1 review
0 helpful votes
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The excesses are demonstrated for a few seconds and then the timer starts for you to do with and there's a voiceover telling you how to do it. When you are only doing a move for 30 seconds and they explain it for 10, it doesn't feel like you're actually getting the workout. The videos also cut off mid exercise rather than a clean break and sometimes the lady you're following stops doing the exercise as the video loops, very clunky, poorly put together and hard to follow. Feels like the quality of what should be a free app, would not pay for this.

Date of experience: May 19, 2025
BetterMe S. BetterMe Rep
11 months ago

Hello Jordan! Thank you for your feedback. We genuinely appreciate your honesty. We’re sorry to hear the program felt difficult to follow and disconnected; we're working on improving flow and clarity so everyone can benefit fully. Please know we’re here to support you and welcome any suggestions on how to make your experience smoother. We have also reached you via email, kindly check your inbox. Kind regards, team BetterMe

Sweden
1 review
0 helpful votes
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I'm really impressed with how my program is tailored to my postpartum needs. It's really motivating me to move each day without overdoing it. The stretching and exercises are great for my back and sore scar tissue! Really enjoying it so far.

Date of experience: May 19, 2025
Indiana
1 review
0 helpful votes
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Perfect for what you need
May 29, 2025

I love the ease of using this app. I also love the coaches workouts that allow me to work on areas specific to my personal expectations. I highly recommend

Date of experience: May 19, 2025
Maryland
1 review
0 helpful votes
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They turned off integration with Fitbit to try and force users to buy their own branded devices. This makes the app much less useful and the remaining "value" of the app is exercise videos that aren't much better then YouTube videos. The algorithm to select exercises for the user has some value but not worth even the discounted cost. The app primarily serves to spam the user with ads for additional purchases.

Date of experience: May 19, 2025
BetterMe S. BetterMe Rep
11 months ago

Hello Jayson! Thank you for your feedback. We are truly sorry to hear that the recent changes have lessened your app experience. Your honest feedback is really important to us as we work to improve – thank you for sharing these thoughts, and we’ll take them seriously moving forward. Our team has also reached you via email. We would appreciate further cooperation and will do our best to improve your experience. Let's stay in touch. Kind regards, team BetterMe

Turkiye
1 review
0 helpful votes
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Weekly pilates
May 29, 2025

I do pilates nearly 2-3days weekly, I like daily programs of changing many movements. It developed improving my musclea. I learn different movements in time.

Date of experience: May 19, 2025