Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great exercises which are very easy to do and worth for money and time.
I was guided everyday. The videos and reminders are on point. It is easy to follow.
My experience till now is very good. I was looking for lighter mode of exercise and this program supports it well.
Busque por harto tiempo algo que me motivara a hacer algo de ejercicios y esto ha funcionado! Estoy realmente feliz!
Love the comprehensive materials and the follow up advice and find the print-off Chair-Yoga sheets that were provided wonderful.
I had a major surgery recently and was pretty much homebound during recovery. Was looking for an exercise program which could accompany me through recovery. Think I might have just found it with BetterMe. It is not too intense but still enough to keep mobility and break into a light sweat. With BetterMe, i hope to keep the pounds off during recovery.
I find the app easy to follow each day and there is a great range of exercises targeting the complete body workout
Everything is so informative. I'm enjoying using this app. I feel a change in my body already.
Getting on the right track a few days in I feel it and other tools like calorie trackers etc and fasting help
I'm at the initial phase of starting with my program. So far, I have really enjoyed the simplicity and structure the program provides. The app is easy to understand and I can even tailor my workout to my physical ability and personal needs. I am looking forward to continuing with my plan!
I usually did home workout but it been a while and it's been just couple of day, the simple 0-15 workout i can feel the difference.
Each video is easy to follow and encourages you to keep going due to the reasonable exercises of which I can increase as I build strength.
Only a few days in, but enjoying it so far.
I'm finding the exercises comfortable to do, even though I haven't exercised for years.
It's been wonderful to exercise at the comfort of my house and see the results both physically and mood wise. Only thing I'd improve is the quality of the Portuguese translation. Otherwise, it's spot on what I needed right now.
Challenging work outs. Easy to use app, clear directions and tutorials.
Experienced feeling better in my health. Not to hard for me.
I like the customized work out plan, but the best thing is the soundtrack chosen for the workouts. It really keeps me going up to tempo. But still, the extra workouts are somehow confusing, as they do not keep track of exercises. Also, it is not possible to pause a workout.
I've never done exercises online before. This is my first time and I have to admit that I really like this style!
I thought that when I exercise alone, I would lose motivation just by looking at my phone screen.
But I'm surprised, very positively. I like that the exercises are in short time frames. It keeps the motivation to work harder.
It's a good plan both for diet and for exercise. It's a realistic and achievable plan
This is my second time with BetterMe. It is easy to follow but sometimes I need little more time to get into the right position for the next exercise. I have found by the time I am in the next position the clock has already begun the count down.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

