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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 2 days

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Florida
1 review
0 helpful votes
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Great Personal Training!
August 11, 2025

I loved this app, exercises are clear, adjustable, videos well done and if the person needs more info, there is a detailed tab on how to perform perfectly the exercise. I love that it also counts the calories per exercise.

Date of experience: August 1, 2025
Maryland
1 review
0 helpful votes
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First timer!
August 11, 2025

Amazing so far! Simple quick and easy. Great for a mom of 2 who works full time,

Date of experience: August 1, 2025
Germany
1 review
0 helpful votes
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Pretty nice
August 11, 2025

So far I like the challenge and tips regarding diet etc. The videos though- for me personally the explanations on what to focus on during the exercises, dos and don'ts with physical problems is not taken care of enough. The description of the exercises don't come very detailed so I find it hard to follow along

Date of experience: August 1, 2025
Virginia
1 review
0 helpful votes
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Exceeds expectations!
August 11, 2025

I saw an ad for BetterMe on instagram and liked the concept. I was wary of the quality of the app and the essential kit since you had to pay for everything up front. The essentials arrived on my porch only 2 days after ordering so I could start on my program immediately. The packaging for the products is beautiful and the material is high quality (not what I was expecting!) The app for Pilates is perfect. I love the experience, the way I can go along with the person on screen and even the music is really good. My workout went by faster than expected and I really enjoyed the experience.

Date of experience: July 31, 2025
Turkiye
1 review
0 helpful votes
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Very usefull!
August 11, 2025

Enjoyed while losing weight. Strongly recommended, easy to use

Date of experience: August 1, 2025
Austria
1 review
0 helpful votes
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Good Workouts!
August 11, 2025

I love that there are so many different workouts to choose from and also with different intensity. Right now I'm trying the no equipment workouts to see how I like the app and the workouts over the next few weeks. After that I would love to try the workouts with equipment too. My only complaint could be the price. The entry price is totally fine but I will have to see if I'll continue my subscription with the full price, since I'm a student. A student discount would be great!

Date of experience: August 1, 2025
Sri Lanka
1 review
0 helpful votes
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Great App to Start getting Fit
August 11, 2025

Easy to use, Simple and Personalized. Great UI. Workout videos are clear and educating. One suggestion is to inform number of reps at the beginning of the video.

Date of experience: August 1, 2025
New Zealand
1 review
0 helpful votes
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Move to improve
August 11, 2025

Quick way to exercise daily. I do think the reps could be more however, you can do that once you've learnt which exercises you work for you.

Date of experience: August 1, 2025
AE
1 review
0 helpful votes
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Good experience
August 11, 2025

So far so good with instruction and workout I am recovering from surgery and am able to do most of the exercises

Date of experience: August 1, 2025
India
1 review
0 helpful votes
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Nice experience
August 11, 2025

Overall nice experience with a variety of workouts for beginners. One need to keep it doing and follow what is said. Nice app and structured guidance for exercise lovers

Date of experience: August 1, 2025
Georgia
1 review
0 helpful votes
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Excelente experiencia
August 11, 2025

Es la mejor app que he probado, una interfaz bien amigable completa y sin complicaciones, te ofrece todo lo que satisface las necesidades personales de cada quien.

Date of experience: July 31, 2025
Puerto Rico
1 review
0 helpful votes
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Excelente servicio
August 10, 2025

Me ha ayudado con el método que buscaba para hacer ejercicios desde casa

Date of experience: July 31, 2025
Australia
1 review
0 helpful votes
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A great coach
August 10, 2025

Loving my pilates journey so far, and was already feeling it after 2 sessions. If you are in a busy season of raising little kids and cannot get to the gym, this is the next best option! Highly recommend

Date of experience: July 28, 2025
Canada
1 review
0 helpful votes
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Life-Changing and Easy to Use!
August 10, 2025

I've been using the BetterMe app for a few months now, and I can honestly say it's made a huge difference in my daily routine and overall well-being. The workouts are easy to follow, the meal plans are realistic (and delicious!), and I love how it's tailored to my goals. What really sets this app apart is the holistic approach, it's not just about fitness, but also mindfulness, healthy habits, and motivation. The guided meditations and water tracker have helped me stay consistent without feeling overwhelmed. Whether you're a beginner or just looking to get back on track, BetterMe is a fantastic tool. Highly recommend it to anyone looking to make a positive lifestyle change!

Date of experience: July 31, 2025
California
1 review
0 helpful votes
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Practical daily workouts
August 10, 2025

I love that they have so many plans available. The workouts include a warmup and cool down which I believe is so important. They're effective and efficient. There is space to track food and water and steps and I do believe that I'll be able to achieve my goals with Better Me!

Date of experience: July 31, 2025
Germany
1 review
0 helpful votes
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BetterMe is easy to use. The units are nice and short. But it's completely KI based. There is no person around and it seems, that neither did a person review the items. The instructions often last as long as the actual exercise, the text ist monton and the exercise are not coordinated/built up.

Date of experience: July 31, 2025
BetterMe S. BetterMe Rep
8 months ago

Hello Kari! Thank you for sharing your thoughts. We’re glad the programs feel easy to navigate and appreciate your feedback about exercise coordination and personalization. We gather all valuable details, analyze them, and share them with the relevant teams for future improvements. Unfortunately, we could not locate your plan under the email address you provided us here. Please reach out to us with a request at [email protected], and will determine how we can make your experience more pleasant. Kind regards, Team BetterMe

Illinois
1 review
0 helpful votes
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Love the app!
August 10, 2025

Very easy instruction to follow. I'm a former ironman athlete so I know a thing or two about working out but I wanted some instruction for a Pilates workout to gain some flexibility and strength as I haven't stuck to a regular workout routine. On day 1 it felt like the workout was too short but I wanted to follow the plan. Am I glad I did! The next day my legs were pretty sore (in the best way)! Looking forward to continuing the Pilates program.

Date of experience: July 31, 2025
Croatia
1 review
0 helpful votes
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Easy for user, practical
August 10, 2025

Is a good incentive and reminder to keep track on your diet, and keep i doing exercises. The rutines are different and you can select one depending of your own level.

Date of experience: July 31, 2025
Ohio
1 review
0 helpful votes
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Easy to follow
August 10, 2025

Just beginning. I love the variety of exercises. I can modify anything difficult. It should help to keep me motivated.

Date of experience: July 31, 2025
Spain
1 review
0 helpful votes
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Disculpadme
August 10, 2025

Quiero pedir disculpas porque hace unos días comencé mi entrenamiento y no vi el plan de enfriamiento y lo sugerí, justo ayer lo encontré en la app que está muy completa, Estoy muy feliz con este plan de BETTER ME, gracias

Date of experience: August 3, 2025