Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Mene osobno potaklo na rad na sebi, osjećam se dobro, zadovoljno
Week #1 has been a great week getting back into a health routine. The apps is engaging in a way that has me looking forward to the next session. Thanks!
Brilliant varied workouts, using the whole body. Muscle mass already started to recover after heavy weight loss before ai started with better me.
Im super satisfied with the betterme app. Such a fun and easy way to get in shape. It actually works!
The exercises are just right for my level and I have pushed a couple of times and have done some of the extra workouts provided. The instructions are good and the time for each exercise is perfect.
I just started. Workout will get more intense. In addition to wirkout, I walk 12,000 steps per day.
I have only had the opportunity to do two days but I can really feel it in my glutes, which I so need. Anxious to get going when I get home from vacation.
Better me has kept me motivated, compiles workouts fit to my experience and desires and is so easy to fit in to your every day routine. My only wish is that it was a bit less expensive however it is a high quality app. Highly recommend for anyone trying to get back on track, stay on track or new to health and fitness!
Good exercise to strengthen muscles and tone Good instructions
Love the chair yoga for seniors, it starts out slow and easy and gets a little more intense as you progress. It's very easy to follow and each lesson isn't very long.
It feels like a more customized experience as opposed to a lot of other apps that I have tried. The meals have all been great so far too & I love how much variety there it!
I am really loving the food and recipes on this app. It's just what I needed to re motivate myself and the recipes are delicious. Looking forward to the training
Great for days in super busy and just need to get in a quick workout. Track my calories and macros. The workouts are challenging to an extend. Sometimes I'll add in 2-3 extra workouts for an extra fun. Already sent this to 3 friends
It has been an excellent experience so far. The coach assigned to me is extremely supportive. Lots of help with any questions and generally first class. I can highly recommend this company. It would be a positive and rewarding decision for anyone wanting to get healthy and stay healthy.
I enjoy training, but at the same time we have to take care about food. Both goes together for better feeling.
At first It took a while to follow the steps since I was a total newbie, but by day 3 I felt lighter and could follow a bit better.
From the first day I felt it working. I felt muscles I hadn't used in years, emotionally I feel better. I'm almost a week in and can already see and feel a difference. I have better balance, am stronger, and feeling healthier.
This program is great for beginners who want to start their fitness and health journey. Everything is easy to follow and find. The meal plan is simple and there's plenty of options to choose from. The app has reminders to remind you to drink water, do your work outs, and eat. Which is really helpful. There's also trackers to help keep track of your daily intakes. Which also helps a lot. It's a really simple and easy to follow program to help beginners, like myself, to take the step needed to be healthier and happier.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

