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I started this app last week apprehensive about if I could actually do it. After staying faithful for the entire week, I proved to myself that i am capable of making this progress. The workouts are challenging yet easy enough to not make me feel discouraged. Along with being aware of what I am eating, I was able to see results within the first week and I could not be happier! I will be recommending this to anyone who asks me!
The 20 minutes every day work outs are very doable and therefore to keep up with for a longer time. If you get this in your routine it's easier every day. Staying/getting strong while getting older.
"After a long break from fitness, this program helped me get back into a routine safely and effectively. I feel stronger every day and my clothes are already fitting better. Great experience so far!"
I'm not a big fan of crowded gym. BetterMe is just perfect for that. Cozy at home and focus on myself. I'm also new to all these. So I love the small little sessions. It's very easy to follow.
At 73 I've never done any type of yoga. I've always depended on 'normal' exercise like walking, hiking, skiing, biking etc. But this program, with very simple moves, has shown me how out of touch I was with major muscle imbalances.
BetterMe has kept me accountable because I know the app knows if I miss a day. Exercises have great variety and right now are just enough for starting off.
It's consistent and true to not being high impact. Perfect for anyone starting out an exercise routine. Building stamina up gradually with realistic exercises so you move on later to more strenuous. Thanks!
I've tried using workout apps before, but I naturally gave up! This one lets me stay focused on my routine, and it's perfect for my parenting schedule!
The app in conjunction with the workouts helps provide focus on looking after myself during a buy time. It will be even better when my tracker arrives! 🙏😊
Your exercise workouts are wonderful. The Chair Yoga is especially good for keeping me limber and strong so I can keep walking and being independent without injuring myself. Have lost some pounds with the fasting plan also.
Overall it has been a positive experience - allowed me to stay motivated throughout your wellness journey. Navigation is simple. Flexible Workouts - variety of exercises that don't require equipment, so I can do them anywhere at any point of time.
Love that I am getting introduced to all the different equipment and on a learning basic level. Also, the 20 min workout leave no room for excuses. Its less than 2% of your day!
Since working out with this app, I am feeling more motivated, sharper, finding myself looking forward to the next workout. The various exercises and directional videos are great.
The workouts are pretty simple, they give a good explanation of what you should be doing. I haven't worked out in years, this was the perfect place to start
I like the bite size activities, they are very easy to fit into daily life. I've only been using BetterMe for 1 week so I'm not noticing the benefits yet but enjoying the experience and feels good knowing I'm doing something everyday.
I'm enjoying my experience so far, as the workouts are largely exactly perfect. I do wish there were modifications offered for some moves that bother my knees, but I've been able to modify on my own, hopefully correctly.
Im enjoying my daily little workouts its only 10 mins which suits me as due to illness i cant go to the gym so this is perfect, I'll be buying another month for sure
I haven't worked out since having my two kids (about 4 years). This is the first plan I have been able to follow because it's functional movement and only 15 minutes or less! I'm 2 weeks in a 7 lbs down!
Something clicked with this app, even though i tried many others before. I always failed at being consistent, but now thats not a problem anymore. There are many workouts to choose from, and it made working out at home so much easier.
The workouts are challenging enough for my level right now and I love that I can track calories, other workouts, water intake and steps. It's a lot to juggle sometimes so having it all on one app is perfect. You also can play your own music while working out, another plus!
I absolutely love the workouts. I am an extremely lazy person when it comes to working out, because I have very busy days at work. These exercises makes me feel more energetic and also more flexible. Amazing how my mobility is after just 2 weeks.
Only been a few days but the exercises seem on par with fitness level provided during quiz. Included music is nice and like the ability to turn off voice cues
It's not a lot of steps but it gets me energized to be more active during the day. I use hand weights while I'm doing it, too, because I'm interested in maintaining upper body strength.
I'm very happy to have started my fitness and weight loss journey with BetterMe. As the name says, it's truly helping me become a better version of myself day by day. Thank you, BetterMe!
I'm really satisfied with the BetterMe app! The workouts are easy to fit into my daily routine since they don't take much time, yet they're very effective. I can really feel my muscles working during each session, and I've already started noticing great results.Thank you BetterMe team.
Since starting with BetterMe and finding out what my fasting time is, together with the app making sure to drink enough water, exercise, food, etc I feel a much better person. Thank you for helping me!
Feeling bloated, etc. Gave BetterMe a shot and I feel great following their interment fasting schedule! There is always a positive supportive message from them!
I've been doing these exercises for a week now and they are easy to fit into my busy schedule. I'm looking forward to seeing the difference it will make with continued use
I've liked BetterMe so far. It's nice how you can also log calories and water intake for no extra cost. I haven't been doing it long enough to see change but I really enjoy the workouts!
The program has helped me start. I am able to do the exercises while still taking care of my baby. No equipment necessary so all you need is a little time. Core was sore from the first day, can't wait to see results in 20 days!
It's only day one. Bit early for a proper review. But even as an out of shape old man, I was totally surprised how the first beginner 12 minutes made me sweat. Made me keen to try to reach the full 28 days and see if all those Snapchat adds were true.
Love the experience so far after 3 days. Only 12-13 minutes workouts which fit into my schedule and I don't have to stress out finding time to complete it.
I've been trying to get back into a healthy habitual lifestyle. Glad that I can find all of that in one place with the betterme app. Meal plans, fitness help, encouraging notifications, and more to explore than just your workout plan(dance fitness classes and face yoga for a start). Love it so far. Wishing everybody the best on their journey.
This is honestly a great quick 20 minute burner and I feel absolutely shredded after each one of these workouts can't wait to start implementing a little bit of equipment in the next 28 day session
Workouts are easy and feasible. I really needed a simple way to get exercise with my busy, mainly sedentary lifestyle and this app does the job. Thank you BetterMe!
I've started exercising many times, but I lacked discipline. This app has helped me plan my health care, and I'm very happy about it. The user-friendly interface and intuitive controls make it a pleasure to use.
At first, I thought it would be impossible for an app to help me achieve my goal, but I'm seeing results in my mood, physicality, and emotional well-being.
I didn't know that losing weight with Better Me is so much easier. It helps cater to my needs, even when I don't really workout for the longest time. Thanks!
Great app, question was answered quickly. As a complete beginner so far the exercises have been doable, a few I've had to modify but hopefully in time I'd be able to do them correctly. The only thing I will say is I'd prefer if you could switch between equipment/no equipment without resetting progress.
I've tried a number of exercise apps before, but this one surpasses them all. The variety of workouts is outstanding – there's truly something for everyone. I love the flexibility to customise sessions, whether with or without music, warm-ups, or cool-downs. The instructions are clear, with helpful guidance on correct form, common mistakes, and useful tips. Overall, it offers excellent value for money, and I'd highly recommend it.
I didn't need fancy stuff, gimmicks proclaiming they'll make me thin or strong in just 1 week! Habit building is important for lifelong health, so I really appreciate the program being tailored to that. It feels achievable! I may be intimidated by intense workout and meal prep diets, but 15 minutes a day? This busy full time mom can commit to that!
I am just getting back to working out after being cleared post surgery. This app has very easy to follow guide and videos! It then has great progressions for people at any level of fitness!
Everything has been great. It's so easy to track your calories, water intake, and steps. And the workouts, even though they're short, really make you feel good!
The app understands what one needs and constantly improve based on feedback and answers we submit. It's just been a few days i started using this but Im loving this. Hoping to see results soon.
I am 67 and started a weight loss fitness swim routine, I have had success( lots) but with multiple joint replacements swimming was not doing enough. Two weeks into Chair Tai Chi and I feel stimulation ( and twinges) in so many other parts of my body! After a month I will get active on the meals and other offers, for now mobility is key and it's awesome
I've tried numerous fitness apps over the years, but this one truly stands out. From the moment I started using it, I was impressed by its intuitive interface and comprehensive features. The personalized workout plans are fantastic – they adapt to my fitness level and keep me challenged without feeling overwhelmed. I especially love the variety of exercises and the clear, easy-to-follow video demonstrations that ensure I'm maintaining proper form.
One needs to be cautious of buying programs online, but I'm really glad I pressed Pay! The information is all as described, pictures, videos, booklets, ability to track so many aspects of fitness and health. This is an amazing resource!
Workouts are timed, data on calories provided, they progress in degree of difficulty. Asks for feedback on appropriate level of program, love the music, I do not get bored due to switching exercises
The Better Me program focuses not just on healthy eating and exercise, but it also offers mental growth opportunities. The information provided supports changing your fixed thoughts about your health to a continuous learning expedience that builds resilience and confidence!
I am enjoying the excercise program which are short but intense. Long enough to keep me interested in exercising. Being able to do it at and in my own time is great👍
I have lost 7 pounds in 6 days and my clothes are fitting more loosely! I encourage everyone to join for their own well-being! And whatever you choose will make you feel like a million bucks, inside and out
It was always difficult for me to reach my goal in fitness. I always wanted to gain some weight, at least 5-8 kg of strong muscles. I went to the gym a lot of times, but after a few months I've always stopped. There were different reasons, COVID-19 is one of them, but more weighty was the reason of not understanding how many exercises I need to do everyday, should I drink a lot of water or drink the usual for me amount of water, etc. In general, I did not know which steps I need to take from day-to-day to reach my ideal weight, I just trained 3 times a week in gym and followed training programs I found on YouTube. I didn't see a desired result and I started to look for other methods. I understood that I need a structured training program which takes into account my conditions. I was said that professional fitness trainer can help me with that, but the price was too high for me. I've started to check if there are any training programs in App Store which can offer a customized plan for me.
That's how I found a BetterMe program. After a little quiz and purchasing a subscription I've got to my personal plan offered by BetterMe. They've taken into account my current physical condition and my goal to gain 5-8 kg of weight.
Now I know how many water should I drink a day, how many calories I need to eat a day ( btw, it's great that they also offer a meal plan with recipes, I have chosen 5 I like the most and prepare them for a week), also I see daily exercises I need to do and steps goal.
To sum up, this application is a great solution for me as now I have a sctructured approach in reaching my goal!
P.S. They have a wonderful customer support, they can help you with any questions and offer some special deal for you if price of subscription is too high for u. I was offered 6-month prolongation for $19.99 (price of my current monthly subscription) and of course I could not refuse this offer.
Hello!
Thank you for your kind feedback, Johnny! It means a lot to us. Don't forget that if you have any questions, you can reach us at [email protected]. Our team is always eager to give a good piece of advice on how to get the very best of the BetterMe app.
All the best, Team BetterMe
I felt I was pressed for time, tired, and had no motivation. At this point, I am ready to start something new, an incredibly beautiful stage of life. Stage of self-love and self-perception. And when I realized this is the right time – I found BetterMe! Thank you, guys!
Hello there!
Helen, we truly appreciate reviews like this one. Thank you for your support and kind words!
Kind Regards, Team BetterMe
If you are looking for the best method to improve your life and become healthier, try out the BetterMe app!
Hello, Kasey!
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at our support email. Have a wonderful day!
Kind Regards, Team BetterMe
Great app to maintain your healthy habits, thanks to it you can get an individual diet and track your trainings. Advise you to try it.
Hi there!
Garry, we are really glad that you like the app. Thank you for the nice review.
Kind Regards, Team BetterMe
Esta aplicación es un entrenador personal virtual en tu bolsillo que te mantiene motivado. ¡Muy recomendable! Lamento ver todas las críticas negativas :/ Le recomiendo que se ponga en contacto con su departamento de soporte. Tuve algunos problemas con la aplicación, pero me ayudaron.
¡Hola Andres!
¡Gracias por tu reseña! Recomiende nuestra aplicación a sus amigos y no dude en enviarnos una nota a [email protected] si tiene alguna pregunta.
Saludos cordiales, Equipo BetterMe
I literally LOVE this app! It helps to track my progress on my way to healthy life :)) ) Thank you guys!
Hello!
We are really glad that you like the app, Litta! Thank you for the nice review. We are sure you'll achieve great results with the help of BetterMe.
Kind regards, Team BetterMe
Terrible customer service. I've cancelled my subscription 3 times now, they continue to charge each month, even though I have email correspondence saying they have cancelled the subscription... 3 times!
Argh. This is really making me cross, and I will be taking it further.
Hello!
Thank you for sharing your concerns with us. Our priority is to make everything possible to help our customers stick to their initial goals. That's why we were trying to understand, what made you change your mind about BetterMe in order to find a proper solution for you.
We are sorry if our actions made a negative impression. Our team has already contacted you, explained the situation, and fulfilled your refund request.
Besides, with your help, we have located a second subscription you had with us. We also provided you with the instructions on how to cancel it, as we are not entitled to manage Google Play subscriptions.
In case you have any other questions, just let us know. Sophia, have a nice day!
Kind regards, Team BetterMe
I was charged 1 cent after I cancelled my subscription, being told it was a computer gliche and that I would receive a refund. After 6 weeks I contacted Better Me again, asking where it was. I received a refund into my bank account the next day.
Hello!
Dawn, thank you for making us aware of this situation. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. This shouldn't have happened to you.
Please be kindly informed that we have found and fulfilled your request - please check your Inbox for details. We hope you have a lovely day!
Kind Regards, Team BetterMe
I ordered it on May 18th and canceled the very next day and still got charged in June… stay away guys
Hello!
Troy, we are sorry if your experience could have been better. Please, be informed that there is no way for BetterMe to charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription.
If a user doesn't want to continue, they can cancel the subscription 24 hours before the end of the current billing period. This information is clearly available on the checkout page for customers to review before placing an order. They can also find it in the confirmation email along with the option to unsubscribe by contacting our support team.
As the subscription has not been canceled, you were charged to renew the license as initially promised. We are always glad to help our customers and provide them with the best possible solution. We have replied to your email. Please let us know if there is anything we can help you with.
Kind regards, Team BetterMe
I subscribe only for one month but they charged me after that without any notification and permission! I wrote to them many times but they ignored me! Don't buy their plan! There are lots of bad reviews in the internet!
Hello, Olga!
Thank you for letting us know about this situation. We do provide subscription packages as well as a one-time payment. The payment cycle is explicitly available at the checkout page for you to review before placing your order. You can also find it in the confirmation email, together with an option to cancel your subscription by contacting our support team.
We are now reviewing your case closer and looking for the best possible solution. And we would be glad if you could email us back for further assistance.
Kind Regards, Team BetterMe
Tell you they offer a refund and yet at the end they tell you subscription cancelled but only once what you paid is used. THAT IS NOT A REFUND...
It is a CANCELLATION
Disgraceful company
Hello!
We would like to apologize for your negative experience with us. We want to learn more about your situation and make things right.
If you wouldn't mind contact us at [email protected] at your earliest convenience and mention that you left feedback on Sitejabber. It would be greatly appreciated. We look forward to emailing with you.
Kind Regards, Team BetterMe
Had to wonder why they billed credit card under different names. It could never be for fraudulent intentions. Who is protecting us from business's that offer no viable product. As a physician, their recommendations are not only laughable but dangerous. How could they have ratings this low? Couldn't they at least have employees file some fictitous positive reviews? How much more will they make selling my info on the dark web?
Hello, Bob!
Thank you for sharing your concern with us - we truly care about our customers' experience and welcome feedback.
BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Ou app offers a wide variety of recipes for you to enjoy getting fit. Created by certified experts, our nutrition plans will suit your taste and budget. We adjust your personal plan to your busy schedule, preferences, and routines to help you achieve results in a convenient way, whether you have experience in cooking or none.
We are well aware that, just like any other product on the market, our app has both negative and positive reviews. In fact, we welcome users' feedback as we actually learn a lot from it when improving our services. Moreover, we are always open to discussion to understand an unsatisfied customer in order to resolve the issue.
Feel free to get back to us at [email protected] if you have any other concerns - we are more than happy to answer your questions.
Kind regards, Team BetterMe
The company use somewhat fraudulent business approaches to get you money. You buy a one-time service and afterwards, a month later, you find that you subscribed with a monthly fee, which they charge to your credit PayPal accounts.
Hello!
Alex, we are very sad to see you have formed a negative opinion about our app. We do provide subscription packages as well as a one-time payment. The payment cycle is visible upon placing an order and we are always open to any questions or requests before the purchase.
Please, reach out to us with a request at [email protected] and mention that you left feedback on Sitejabber. We will do everything to improve the whole situation.
Kind regards, Team BetterMe
Scammers steal 4.99$ every two weeks and I caceled subscribtion! This one star is just because I couldn't submit the review without rating!
Hello!
Marija, thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics.
Please, be informed that there is no way for BetterMe to charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription.
If a user doesn't want to continue using the service, they can cancel the subscription 24 hours before the end of the current billing period. This information is clearly available on the checkout page for our customers to review before placing the order. They can also find it in the confirmation email along with the option to unsubscribe by contacting our support team
We would really like to help you. Please, reach out to us with a request at [email protected] and mention that you left feedback on Sitejabber. Looking forward to emailing with you!
Kind regards, Team BetterMe
I have not accessed their site or app. I also checked Apple subscription and there is NO subscription for BetterMe.
All I did was I accessed their advertisement in FB and clicked through the pages but closed the page the moment I landed on the payment details. No authorisation made and again, BetterMe is not listed in Apple subscription. So how could these charges have happened.
Beware of this site and their advertisements!
Hello!
Thank you for reaching out to us. We are sorry if your experience could have been better.
Please note that a subscription to the BetterMe app can be purchased both via our website and via AppStore. As you mentioned, you have purchased it directly on our website following a Facebook ad, that's why it's not available in your AppStore subscriptions. This subscription can be managed in your BetterMe account (open the BetterMe app, then select More-->Help-->Manage subscription) or by contacting our support at [email protected]
Please, also be informed that while placing an order, no steps can be done without the user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms.
Please contact us and mention that you left a review on Sitejabber. We will do our best to help you!
Kind Regards, Team BetterMe
They refuse to cancel my subscription even though it's never been downloaded to my phone or laptop.
"We can't assist you until you have used our diet for seven consecutive days"—REALLY?
I've got news for them, if they attempt another charge with my account, my lawyer will be on their toes in a nanosecond.
NEVER AGAIN!
Hello!
Thank you for your feedback. We are very disappointed to hear about your experience.
Jorja, our team has canceled the automatic renewal upon your first request. We also provided you with some details of our refund policy.
Moreover, our team has been trying to contact you by email for quite some time. Could you please reply, so we could provide you with further assistance? We are waiting for your response!
Kind Regards, Team BetterMe
Subscribed through apple store for one year. Once subscribed to got other windows pupup asking for more money for meal plans and workout plans. This is SCAM be worned. Luckily cancelling through apple is easier.
Hello!
Salah, thank you for taking the time to write a review, we appreciate your feedback, and we are sorry to hear you had a bad experience using our app. This shouldn't have happened to you.
We want to learn more about your situation and make things right. Please contact us at [email protected] and mention that you left feedback on Sitejabber, and we will do our best to help you!
Kind Regards, Team BetterMe
UPDATE: After further review BetterMe credited my account the full amount. I am thankful they reviewed my account and helped to correct the fraudulent charges.
I never purchased their services or their app. However, I was being charged monthly via PayPal. I filed a complaint and they reimbursed all but the first month stating that they are not responsible for scammers. I never used their service, so this review is based on the fact they would not fully refund my card when I had never used their app or service. Fraudulent charges.
Hello, Laurie!
Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without user's explicit consent.
Our team has already reached you via email. We would appreciate further cooperation and will do our best to improve your experience. Let's stay in touch.
Kind regards, Team BetterMe
I am not even able to locate HOW to cancel my subscription. Can someone please let me know where to go!
Hello, Julie!
We are always glad to assist our customers and make their experience more pleasant.
There are several ways how our customers can cancel their subscription. If you're using iOS:
- you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039.
- you can open the BetterMe app, then select More-->Help-->Manage subscription
If you're using Android:
- here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481
- you can also open the BetterMe app, then select Profile-->Help-->Manage subscription
In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you.
Kind Regards, Team BetterMe
Hello!
Thank you for your kind feedback, Skye! It means a lot to us.
Don't forget that if you have any questions, you can reach us at [email protected]. Our team is always eager to give a good piece of advice on how to get the very best of the BetterMe app.
All the best, Team BetterMe