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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Not as advertised
February 2, 2024

The program advertisement let me to believe it gives a structured day to day walking exercise plan. That is not wha I got. Just a list of different exercises, no guidance on what should be done on what days…asked for a refund but cannot get one
After posting my review, I did receive a full refund.

Date of experience: January 4, 2024
Greece
1 review
0 helpful votes
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Great App
January 4, 2024

Great app especially for diet and if you want to lose weight. The meal plans are very good!

Date of experience: January 4, 2024
Texas
2 reviews
0 helpful votes
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Was very skeptical...
January 4, 2024

OK. I was super skeptical about an exercise app. I bought this on whim. So glad I did! It is amazing. I cannot believe how easy it is to follow, and you get a nice little workout! I am on day two, and already pretty hooked. I absolutely love how the program gives you an introduction to the next move before it begins and that it counts down so you know how many more times you will do the move.

Date of experience: January 4, 2024
Portugal
1 review
0 helpful votes
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PC APP
January 4, 2024

The app works perfectly on mobile but when on the computer, the videos crash and it is very hard to do the workout without stops. For me, it's way easier to use the computer to do the workouts since I do those at home, but I guess I will be having to use my phone in order to do the complete workouts.

Date of experience: January 4, 2024
Mexico
1 review
0 helpful votes
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Primer día, padrísimo el entrenamiento! El menú delicioso

Date of experience: January 4, 2024
Texas
1 review
0 helpful votes
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First day
January 4, 2024

Wow, first day workout was truly a workout. Very good.

Date of experience: January 4, 2024
France
1 review
0 helpful votes
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Langage
January 27, 2024

I sent a mail to ask for french langage. Nobody answer;( its difficult to follow the information in english.
I will not pay for more weeks.

Date of experience: January 3, 2024
Illinois
1 review
0 helpful votes
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First time
January 4, 2024

Love that it is low duration. It was challenging but rewarding. I think I will get to my goal.

Date of experience: January 3, 2024
Canada
1 review
0 helpful votes
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Chair Yoga
January 4, 2024

This is my first workout. It was fairly easy but I do have a partial knee replacement and cannot bring my leg up to the side. I guess I'll figure out something else similar to do in place of that exercise.

Date of experience: January 3, 2024
Oregon
1 review
0 helpful votes
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Hands
January 3, 2024

Never thought of using hands for exercise. It felt good! I have arthritis in my hands and think these exercises may help me be less stiff.

Date of experience: January 3, 2024
New York
1 review
1 helpful vote
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Tai Chi 1st workout
January 3, 2024

I have done tai chi before and really liked it so I wanted to do this one. Instructions and demo were clear. I have a painful right shoulder, will need surgery at some point, so I was restricted in what I could do. The only thing about the workout is some difficulty understanding what was being said- my fault most likely because much was clear. I think that I will try tai chi after my surgery and this one was instrumental in my desire to continue as soon as I could.
Thank you.

Date of experience: January 3, 2024
Australia
1 review
0 helpful votes
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First yoga session
January 27, 2024

I enjoyed the yoga however would prefer the floor exercises to be together as there is not enough time for an older person to get up and down off the floor.

Date of experience: January 3, 2024
GB
1 review
0 helpful votes
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2024 plan to tone up
January 3, 2024

It was easy to join up. The exercise was not too hard but hit the right places, I enjoyed it,

Date of experience: January 3, 2024
Canada
1 review
8 helpful votes
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I cancelled my subscription months ago and have confirmation, yet they continue to charge me. I contacted them and they replied that I have to unsubscribe, which I had already done. They clearly know that I am not subscribed as they send me emails with deals if I rejoin. I asked for a refund for the money they have taken, but they won't even reply to me now.

Beyond pissed!🤬

Date of experience: January 3, 2024
Alabama
1 review
0 helpful votes
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First day
January 3, 2024

It was a little rough because I am so out of shape. No agility

Date of experience: January 3, 2024
Canada
1 review
0 helpful votes
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First time
January 3, 2024

This is my first time using this programme and I know I'm really going to enjoy it and stick with it!

Date of experience: January 3, 2024
New York
1 review
0 helpful votes
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Newbie
January 3, 2024

Easy to do, however recovering from major PTTD surgery on left foot. Go to PT twice a week, so just getting this left ankle working again

Date of experience: January 3, 2024
Canada
1 review
0 helpful votes
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Leg Exercise
January 3, 2024

The leg and foot exercise was very good. I'm looking forward to more strengthening chair yoga exercise.

Date of experience: January 3, 2024
Canada
1 review
1 helpful vote
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Review
January 26, 2024

I only did the somatic daily routines. I haven't cried like in the ads yet but it did help me start working on good habits like not drinking pop and exercising everyday, being less stressed. Still pretty expensive though.

Date of experience: January 3, 2024
Poland
1 review
0 helpful votes
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Super:-)
January 3, 2024

Bardzo fajne ćwiczenia, odpowiadające poziomowi trudności dla mnie, dodatkowo proste przepisy dotyczące diety, wolałabym, żeby lista zakupów na następny dzień była dostępna wcześniej

Date of experience: January 3, 2024