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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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So far so good!
January 6, 2024

As a beginner, this exercise plan has been easy to follow. The amount of time required per day has also been a good fit.

Date of experience: January 5, 2024
Oklahoma
1 review
0 helpful votes
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Great workout
January 6, 2024

I've really enjoyed the personalized workouts and they are challenging but not impossible.

Date of experience: January 5, 2024
Serbia
1 review
0 helpful votes
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Amazing
January 6, 2024

After only 5 workouts I'm already amazed and see the first results

Date of experience: January 5, 2024
Malaysia
1 review
0 helpful votes
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BetterMe better year ahead
January 6, 2024

This is absolutely amazing work out plan that is easy to follow, easy to do, short but effective!

Date of experience: January 5, 2024
Florida
1 review
0 helpful votes
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Great for beginners
January 6, 2024

It's been great to go through the first week. Looking forward to the few weeks. Easy for beginners and have choices to continue with other workouts after your 28 day challenge workout.

Date of experience: January 5, 2024
Mexico
1 review
0 helpful votes
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BETTER ME. FOR LIFE
January 6, 2024

I'm loving the personalized exercises, specially since due to certain health issues I can run or do to much heavy lifting. This is just a perfect choice to get in shape and feel better about myself.

Date of experience: January 5, 2024
Pennsylvania
1 review
0 helpful votes
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Wall Pilates
January 6, 2024

I am really liking this quick effective workout. It's getting me back into the habit of exercise at home. I'm feeling good

Date of experience: January 5, 2024
Tennessee
1 review
0 helpful votes
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Loving it so far 😍
January 6, 2024

Body feeling sore right now from the workouts... but I like that... looking forward to great results 👍🏾

Date of experience: January 5, 2024
GB
1 review
0 helpful votes
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Review so far
January 6, 2024

I'm currently on day three and I can already feel the pain in my legs so know the workouts are working.
The thing I would change is that you get a chance to see what the next exercise is before the countdown starts as by the time you see it and get into the correct position sometimes you have already missed half the countdown.

Date of experience: January 5, 2024
Ohio
1 review
0 helpful votes
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Excellent way to minimize weight
January 5, 2024

I love how easy it is to track all intake of foods and drinks and well as do my workout plan and reach my goal.

Date of experience: January 5, 2024
Illinois
1 review
0 helpful votes
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Very easy to follow
January 5, 2024

I am really enjoying this app! Hopefully I see results to soon to tell yet.

Date of experience: January 5, 2024
Florida
1 review
0 helpful votes
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Getting in touch with me
January 5, 2024

I am so happy with this program. It is an easy intro back in to exercise and keeping in touch with my anxiety and stress levels.

Date of experience: January 5, 2024
North Carolina
1 review
0 helpful votes
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Good so far
January 5, 2024

Easy to use App, like the format. Easy to follow. Adds accountability. Nice ease into the work so far

Date of experience: January 5, 2024
Alabama
1 review
0 helpful votes
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So far so good
January 5, 2024

Started the workouts a few days ago, and I'm pleasantly surprised with how much better I feel already. The workouts are short and easy to fit into a busy schedule. Even though they're short, my body definitely feels the burn! So excited to see what results may bring in a month or two!

Date of experience: January 5, 2024
Minnesota
1 review
0 helpful votes
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Better!
January 5, 2024

It has been great, the work outs aren't too long but long enough for a beginner

Date of experience: January 5, 2024
Wisconsin
1 review
0 helpful votes
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My workout
January 5, 2024

Just getting started but love that I'm able to do workouts!
Thanks

Date of experience: January 5, 2024
Mississippi
1 review
0 helpful votes
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So far, I love it!
January 5, 2024

Only on day 3, but I love the speed of the workouts and the combination of strength and stretch.

Date of experience: January 5, 2024
Ireland
1 review
0 helpful votes
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I signed up for a 7 day membership with BetterMe, I cancelled my 7 day subscription 5 days later however they still took money for a month's subscription from my account, makes no sense as I didn't even sign up for a month in the first place, i have sent numerous emails about this but they always have some answer about rules or company policy. They have offered free membership for 3 months, loads of extras but can't refund the month that I did not sign up for, they basically said I just changed my mind when that is not the situation at all, they just took money from my account after I cancelled a 7 day subscription plus they took a months subscription fee. What kind of situation is this? This is an absolute joke, they are robbing people and then tell you it's company policy to not refund bla, bla, bla, where's the policy on not robbing people, if they take money by mistake then give it back. I'll be posting this on every social media site I come across where I see a Betterme ad. It's a joke totally robbing people. Plus they are getting away with it, disgusting

BetterMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2024
Georgia
1 review
0 helpful votes
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Just what I needed
January 5, 2024

I have quite a bit of fitness knowledge already I just needed something that fit my style and gave me like a guide to follow.

Date of experience: January 5, 2024
Poland
1 review
0 helpful votes
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The Best!
January 5, 2024

After using your app for just couple days I already love it! I hope it's help me to stay on healthy path!

Date of experience: January 5, 2024