Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like it a lot so far. I wish when using the app, the premium info would stop popping up. It really annoying
I love the reminders and layout of the app. I was worried the workouts wouldn't be hard enough. 15 mins I'm sweating but not feeling pushed too hard. Very balanced.
Easy to follow so far! Still skeptical it will lead to any results as it's just a few minutes a day. But optimistic!
Easy to follow, easy to get it into your schedule and results come quick! Love it! Glad I finally got the program!
I can already feel the burn and the soreness just after 3 days. It's so good to have some motion back in my day!
I have chronic pain that prevents me from achieving my fitness goals. My first session helped me to decompress and release some tension. I can't wait to keep going
Tired of doing PT, stretching exercises, then a workout. I feel I'm getting all of that in one wall pilates session.
At least I get to exercise with commitment. Been procrastinating for quite sometimes and glad was given a fresh start for the year.
Routine simple and easy to follow.
I got the basic package, no accessories. This program makes me feel more fit even after just 3 days. I am a little bigger than average and I'm starting to feel myself with the workouts everyday
I had not done exercises for at least 30 years with a little pain it's only my second day and I can feel the difference. My clothes are not a snug as it felt before.
It has been a more reliable and feasible exercise for me. I am really proud of the constant workout that is tailored for me. I highly recommend this app.
The exercises are fast and easy. I love that at the end of each I can rate it "easy, prefect or too hard", which helps customize the next day a bit. The step by step instructions on how to position myself then do the exercise is great because it allows me to not have to look at my phone every 30 seconds for the next one.
I really liked and enjoyed my workout plan. After the initial phase I could choose to do more. Unfortunately on day 7 I slipped in the snow and broke my arm. If I could I would try it with one hand. I am sad to have to put my plan on hold.
Just at the second day I feel like there's a fresh feeling of new content awaiting my mundane workouts from the past!
Only started the 28 day challenge 3 days ago.
Too early to tell and feel the results. I like the pace, variety of exercises and the concise program. I am looking forward daily to do the program.
I look forward to waking up and getting in my workouts, motivation has been a killer for me lately, but with this app I am excited to get myself in shape!
I like that I can do the exercise anywhere! It's challenging yet doable.
I do the wall Pilates with my 11 year old daughter and it is really good. Both of us can do the all of the routines even tho she is a lot more flexible than I am.
The daily workouts er short and often we do 1 or 2 extra routines
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

