Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This app really helps you to get into routine because we always talk about starting to workout but we never have time to go to the gym. We're always on our phone so BetterMe stimulates us to exercise instead of spending hours on Instagram etc. etc.
Since I started I managed to train everyday and eat healthier + count calories in the app. Very useful tools for getting fit. Training sessions are well-tailored and pleasant.
After a challenging 2023 i am starting this new year by try to adopt a healthier lifestyle included eating better drinking more water and getting more active. Over and above my weekly hiking that i am doing I am trying out the wall pilates program and in the first week I am feeling the difference already
My experience is fantastic so far, really enjoying having that bit of motivation again. I have been running, cycling and just basically ticking over but had no routine.
Great substitute for the gym as it takes up too much time of my busy lifetime.
I am never committed and usually programms start with beginners programs which are too difficult for me. With this app I started slow and can increase slowly and add exercises. Perfect by far!
Just getting started but really liking the app so far the work outs are simple and effective and I really like the added things such as the step tracker
Only 4 days since I have been using it, so can't tell over time how it will go, but for now I am pretty satisfied. There are a few moves we can't see so well on the app due to the bandwith underneath (the white bars for chapters), and also color is like underlighted during when timer appears. Then I also noticed some moves like warming and stretching, the guy does not do as the speaker says. I got confused with which one I shall actually follow. These are small details, the app is really good.
One tip, on the meals/calory tracker, shall not let the past 5-6 items displayed every time, but rather the past selection for the same meal if breakfast, or lunch, or diner, cause I ain't having soup for brekfast;)
Keep making the app cool and complete!
The workouts are easy to follow and have variations which makes them exciting
The app is doing its motto by bettering me literally and helping me stay accountable and on track
Its been a great challenge for me and it's given me my motivation to keep pushing myself to see where this leads 😀
It is very easy to follow the app and the workouts are easy and yet challenge me.
I have thyroid issues and ive gained more weight than i have ever weighed in my 35yrs being alive, this app is a lifesaver for me.
I am a single self employed mom who has been working hard for my entire adult life, and now working even harder since the pandemic hit in 2020. My life has become an even harder struggle and time for me is extremely limited. I am last on the list behind two college age sons and two elderly parents who I am caring for all while running my business. I saw the BetterMe 28 day wall challenge and decided that the discounted rate would be worth it for me to take the time to focus on me and to get healthy. I LOVE IT! It's challenging, but easy to understand. It engages the muscles and the mind. And it works. Can't wait for the transformation. Lord knows, I need it!
I just got started and I'm crazy motivated to keep going!
I really appreciate the quick articles and info to help educate and inform me about nutrition, intermittent fasting and the workouts
I just finished day 3... it feels good to have that "oh... I worked out... tightening sensation in my muscles" kind of feeling! It's been way too long. It's literally been years, and this is easing me into things at just the right pace! I'm excited to keep going!
I have been wanting to lose weight. Have tried many different ways. Randomly came upon this app and have been using it for 5 days. Honestly loving it so far. The work outs are perfect, they aren't so hard that I want to give up, but are hard enough where I break a sweat and feel the burn. I'm noticing that being able to complete the work outs makes me feel like I'm succeeding and is motivating me to continue instead of give up. Hoping this momentum continues!
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

