Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Loving this so far excited to get up every day I'm enjoying this program
Easy to follow and not too much of a burden to complete
I enjoy the easy to
Follow, quick workouts. Very relaxing at the end of the day.
Personalized workouts have been fully to my liking. The functionality of the App is satisfying and the resources are plentiful. I'm on a journey to gain muscle mass. BetterMe holds all of the tools to help me realize my goal. Now it's up to me, to put in the work.
I am only on day 4 but I enjoy the wall Pilates 28 day challenge so far. I haven't used the meal tracking but that is an option.
I have completed 2 days and while it is a quick and low impact exercise, I can feel it!
Just what I was looking for, low impact and effective exercises as I have bad knees.
Its a very comprehensible app, with easy to understand features. The trainings provided are supported with videos, showing you what and how to do the exercises.
Suggestions on how to better my diet throughout the day with tasty and healthy food help me out tremendously. I also struggled with finding time to go to the gym so this is perfect!
This is the first time that I have attempted anything like this. I usually go to the gym, do yoga and run however, I broke my foot in November and can't do any of my usual exercises. I thought I'd try this and even though I have only been doing it a few days, I have to say, so far I absolutely love it! Many of the exercises aren't weight baring and I can do the majority of them. The few I can't do properly, I improvise. I love that each one is inly 30 seconds long and is definitely helping me build up my fitness. You feel like you are working out and you do get breathless and my muscles all over my body are aching as they would after a full body workout. I am only on day 4 today but I do feel like all of the flab I have gained over Christmas is reducing 🥳 loving it!
I was skeptical at first, but so far so good. The workouts are at the right level and intensity for me. Planning to stick with it for a while to see major results, but right now I can report that I am feeling much better and a tad bit lighter!
I won't start the program for a couple more days. I have been looking around at the options, and I'm planning my food shopping for wonderful meal-planning options. I love all the different types of workout videos that are available. With any changes in our lives, it takes planning. This site has everything I like and needs for this planning.
I am still using the product, but I am happy with the product
I started BetterMe with a 7-Day-trial. I have done 5 wirkouts so far and I am pleasa tly surprised by the easy usability. The workouts are Well Put together and easy to understand. This makes for a great experience.
This is really helping me keep to my diet and my exercise this January. Usually I give up by now but the app has kept me motivated and given me lots of good ideas for exercise and meal planning
I am super happy with overlal value for tje money. The app works seamlessly and its easy to use and i was very happy with the choice of practices
In only a few minutes a day, I've gotten in better shape and am feeling stronger and healthier. They have it all planned out for me and I just have to follow along.
Many different options available to help me on my fitness and health journey with the coaches, the different exercises, all of the information on dieting and being well and motivational reads is awesome
I have just started the app and will explore it more. Hope for great results! :)
I'm loving these short workouts. As a mom of two littles these are the perfect length with little equipment. Now I have no excuses.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

