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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Malta
1 review
0 helpful votes
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Love it!
January 15, 2024

The exercises are very doable to do, but leaves you quite sweaty. Loving it so far!

Date of experience: January 15, 2024
California
1 review
0 helpful votes
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So easy to get back into working out
January 15, 2024

So far loving the workout. Easy to do with a busy schedule

Date of experience: January 15, 2024
Virginia
1 review
0 helpful votes
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I have recently started with the BetterMe App and have found the somatic exercises to be exactly what I was looking for! I loved how the app asks you to rate the experience and will modify it according to your feedback. I am already being more accountable with all aspects of my health...especially hydration!

Date of experience: January 15, 2024
Florida
1 review
0 helpful votes
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Really great workout
January 15, 2024

Good info and good workouts, I usually just add 5 mins of warm up jogging and 5 mins of cool off walking

Date of experience: January 15, 2024
Missouri
1 review
0 helpful votes
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Great but not perfect yet.
January 15, 2024

The BetterMe user-face in the app is very easy to navigate. The workout plans so far have been easy to understand and follow. I think something that would be better would be a list of the workouts outside of the calisthenic plan so that we are more familiar with the workouts before it starts. During the workout I think the description of the workout should be during the queue instead of during the time of the individual workout. I found that trying to follow the directions of the workout while the timer is going down loses time to actually do the workout. Also I have found some of the workout videos has the model already in a certain position without explanation. I'm three days in and found it easy to follow though, although somebody who isn't familiar with certain workouts or stretches might be lost.

I'll give a more detailed review further into the calisthenic plan.

Date of experience: January 15, 2024
California
1 review
0 helpful votes
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So helpful!
January 15, 2024

I needed an easy to use, yet challenging, program. This app delivers on both. Highly recommend!

Date of experience: January 15, 2024
Ohio
1 review
0 helpful votes
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Good and new.
February 7, 2024

Had no idea I needed so much exercise. Need a lot of work. Thank you.

Date of experience: January 15, 2024
South Carolina
1 review
0 helpful votes
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Wrinkles?
January 15, 2024

This was my first and it WILL NOT be my last. Best 13.6 minutes I have spent lately and I worked up a sweat too! I didn't expect that! I look forward to the next workout.

Date of experience: January 15, 2024
New York
1 review
0 helpful votes
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Satisfying thus far. I am.dedicatwd to it, maybe it can be a little more challenging for me because i have been physically fit for the past 20yrs. After 2 surgeries I had to relax n healed properly before getting the ok to resume to exercises. I use to do spin aerobics, light weights etc. So now just looking forward to regain my fitness level n healthy lifestyle.

Date of experience: January 15, 2024
Alabama
2 reviews
0 helpful votes
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Okay
January 15, 2024

I enjoyed the moderate pace. One complaint - I'm working through an injured knee, and the standing position to the floor position every other routine was difficult for me to get up and down off the floor. I would have preferred for all the standing be done together, and all the floor positions done together. But I'm pushing through my discomfort so I'll keep going in hopes to get stronger.

Date of experience: January 15, 2024
Canada
2 reviews
0 helpful votes
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Amazing App
January 15, 2024

I love this app! The meal plans are delicious (when I remember to stick to them) and they offer so many different options. Track everything with this app and if you need assistance with anything, the customer service is astounding. Thank you BetterMe for all that you put into the app.

Date of experience: January 15, 2024
Bulgaria
1 review
0 helpful votes
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Streaming is not perfect and since I did not know all exercises by name I was at a loss. Other than that you exceeded my expectations.

Date of experience: January 15, 2024
Colorado
1 review
0 helpful votes
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Holistic health!
January 15, 2024

A must have! If you want holistic help with making healthy changes to your life get this app!

Date of experience: January 15, 2024
Colorado
1 review
0 helpful votes
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Better Me@Home
January 15, 2024

I love that I can work out on my own time and at my home. Love the exercises it has been good

Date of experience: January 15, 2024
Canada
1 review
0 helpful votes
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Refund conditions are onerous and not fully disclosed at the outset. Getting a refund involves too many hoops. This app is not worth the hassle.

BetterMe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2024
Canada
1 review
0 helpful votes
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Great app
January 15, 2024

I enjoy following the app and improving my physique daily

Date of experience: January 15, 2024
Virginia
1 review
0 helpful votes
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74
January 15, 2024

74 yr old just did 1st lesson hope to make it to the end

Date of experience: January 15, 2024
Florida
1 review
0 helpful votes
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Awesome program
January 15, 2024

I start the program just 4 days ago and already feel better, still a long way to go but I love it!

Date of experience: January 15, 2024
Florida
1 review
0 helpful votes
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I'm loving it so far
January 15, 2024

I like how short and sweet the exercise is. There could be more time in between exercises to get into position though.

Date of experience: January 15, 2024
Arkansas
1 review
0 helpful votes
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Enjoy workouts again
January 15, 2024

I love not having to design my own workouts, I just love following along. The workouts are just bodyweight, but I can feel it in my muscles, and am building strength. Great app.

Date of experience: January 15, 2024