Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's a great & can log almost everything on your fitness journey. The workouts are designed to help you achieve your goal & suitable for all levels of fitness.
It's convenient. I like the choices to do more and I love that I can do this from anywhere. So happy I found it.
It starts with exercises that you can handle and is not straight at the deep end. This allows you to gradually build your stamina
Been looking into calisthenics for a while now. And after some research went with better me. Was very impressed with the initial questions as I struggle with my knee so other forms of exorcise are out of the question! The low impact workout better me designed for me has been prefect.
Thanks
Great beginner day. Allowed for 1 minutes rest periods after a number of exercises. I did have to modify the pigeown pose and I am not liber at all.
Its great, clear activities, supported by the video, i can always come back to one of those and practice again
I can do that regularly, it helps me to keep the pace in the rushing life
Abonnement waar ik voor betaald heb (bubble butt workout), was niet beschikbaar totdat de 3maanden voorbij waren waar ik minder voor betaald had (€26,62). Nu moet ik de volle pond betalen van €51,84 per maand, omdat het automatisch verlengd is na die 3 maanden, en is de bubble butt workout ineens wel beschikbaar! Belachelijk! Op mijn mails werd niet gereageerd toen ik aangaf dat het niet beschikbaar was! Voel me echt opgelicht en geld terugkrijgen is geen optie! Walgelijk en misselijkmakend hoe ze misbruik hebben gemaakt van mij
The app is very easy to use. There are various settings that remind you what to do. All you have to do is relax and follow the instructions. And it's still early for the results, we'll see.
I've tried a few different tracking apps. I've never had one that was able to do all the things like this one! Literally everything I can edit and add in my own macros! I'm able to do all different workouts and then they have meal plan catered to my goal. Just everything you could think of there's no excuse for me to lose weight with this amazing thank you for a great app!
Extremely well balanced program and dels with real time goals that can be achieved by a person of any age weight and occupation
It's only been a couple of days, but I'm already noticing an increase in my energy throughout the day
The process of the app is outstandingly a smooth process. Well-organized and gets straight to the point what I should know!
I'm only on day 3 but I am very pleased so far. Clear workouts. Not overwhelming but definitely targeted. I'm extremely happy with this so far and very excited to see my results.
Sessions are short and easy to follow. Just right for me as I tend to overdo and then stop. Truly a stick to it program.
Only on day 3, but I am motivated to keep showing up.
In just a week I noticed small changes. These quick no shoe workouts are just what I needed
I have subscribed to a basic workout program for 3 weeks and it worked great. Oral instructions when performing the workout stops on about the 5th workout excercise each time after 2 weeks al. Very difficult to do the new exercise without the oral instructions. Have mailed and logged for Assitance. Got a standard computer generated reply that I must check the Help function which did not have a solution. Mailed again and no response. Unacceptable
Excellent got me of the couch and stretching and building strength. Easy to use and great value. Can recommend it!
Great way to incorporate new fitness routine that is sustainable.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

