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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 1 day

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Washington
1 review
0 helpful votes
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So far so good
September 22, 2025

This is a very do-able program for the busy moms out there. 15 minutes a day is just want I need and you still feel like you get a great workout in!

Date of experience: September 12, 2025
Singapore
1 review
0 helpful votes
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I'm feeling it
September 22, 2025

So far it's been good. The exercises looks easy but damn it hits the right spot. After day 1 I had aches all over but pushed tru and it's better now. I like how I feel so accomplished that after years of procrastinating and no knowing how to start this is actually something that works!

Date of experience: September 12, 2025
GB
1 review
0 helpful votes
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Great app so far
September 22, 2025

Great app, question was answered quickly. As a complete beginner so far the exercises have been doable, a few I've had to modify but hopefully in time I'd be able to do them correctly.
The only thing I will say is I'd prefer if you could switch between equipment/no equipment without resetting progress.

Date of experience: September 12, 2025
Canada
1 review
0 helpful votes
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Great app and more
September 22, 2025

Truly adapted to your level of fitness and goals. I love the user-friendliness of the app and follow up on all health-related elements like walk tracking, water intake, calories intake and additional trainings if your base training wasn't enough for your energy that day. Very not expensive too! Strongly recommend!

Date of experience: September 12, 2025
New Jersey
1 review
0 helpful votes
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Great for all levels of ability
September 22, 2025

I am new to pilates and love it so far. If I want more of a workout, I do a second workout after I'm done with my daily. I also can pick and choose which part of my body I would like to focus on for that second workout. My ONLY complaint is there is no time for transition from sitting to standing exercises and I am constantly pausing it to get into the correct position.

Date of experience: September 12, 2025
Maryland
1 review
0 helpful votes
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I am pleasantly suprised
September 22, 2025

I am always skeptical of ads I see on social media. But once I saw the pricing and the weight I could lose I realized that this might work for me. Once I downloaded the app and started I realized I really love that it has a video everyday. It's a small and simple workout geared toward my level. If I want to do more I can choose another video. I recognize even 20 minutes a day can make a big difference for weight lose. The workouts are simple and you do not even need the equipment. I find I am always sweating afterwards which makes me feel it was worth it. It's much easier than having to choose and watch videos on my own via YouTube. I am hoping to stick to it!

Date of experience: September 12, 2025
India
1 review
0 helpful votes
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Experience feedback
September 22, 2025

Workouts are good. Simple and easy to do, their range of exercises are also vast giving a comfortable switch

Date of experience: September 12, 2025
Ohio
1 review
0 helpful votes
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The Wall Exercises
September 22, 2025

I love how everything is against the wall for the most part. It's very supportive for my bad back.

Date of experience: September 12, 2025
India
1 review
0 helpful votes
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Amazing videos
September 22, 2025

Each workout session is really good. I thoroughly enjoy doing exercises watching these well explained videos.And there are so many variety of videos present you will never get bored.

Date of experience: September 12, 2025
Indiana
1 review
0 helpful votes
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I absolutely love the program. The fact that it lets my music play on the background while I'm working out and the video with audio is playing is top notch. The routines are also amazing and though I have to modify some of the movements, I love that the app already takes some modifications into account when they asked me if I had any problem areas. I wish the workouts would be longer because I find myself just barely breaking a sweat during the original work out and always having to hit "I could do more". I wish the app auto sensed that I keep hitting "I could do more" and that it made the next workout the next day a little longer or more arduous based on my selection after the workout the night before. I also wish that I could play the workout on a tv streaming app so that I didn't have to worry about looking at the small screen of my phone and making sure my phone is in view while I'm working out, as I'm getting older and my eyes aren't what they used to be. The price point for the work out is definitely not worth it. 90 dollars for 12 weeks of this kind of cookie cutter "everyone gets the same kind of exercises" program is robbery. I definitely won't be renewing after my original 12 weeks are up. I'm glad it was around 25 dollars for the 12 weeks when I signed up because I would feel so cheated if I had paid more. 25 or 30 for 12 weeks is the perfect price point for this. Also, I looked to see how much the better me equipment would be and immediately thought I could get the same equipment for cheaper somewhere else, and I did. I got all the same equipment for half the price on a different website and I was even able to get the equipment in purple which is my favorite color whereas the equipment on better me has limited colors. The only equipment I would consider getting on better me is the fitness watch and that's just because it would better integrate with the app. Overall I really love better me, but I wish the pricing and customization to workouts was a little better.

Date of experience: September 11, 2025
BetterMe S. BetterMe Rep
6 months ago

Hello! Thank you for sharing such thoughtful and detailed feedback, Jessenia. We're glad to hear you enjoy many aspects of the program. Your feedback about longer workouts and a more customizable experience is invaluable, and we will certainly take it into consideration for future updates.
Regarding your request to connect the app to your TV, our team would be more than happy to assist you with that! Please reach out to us via email, and we'll guide you through the process.
We understand your concerns about the pricing. Please be kindly informed that we offer different pricing plans. Please, contact us at [email protected] when you have a chance. And our team will gladly answer all your questions. Kind regards, team BetterMe

Canada
1 review
0 helpful votes
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I love it so far!
September 22, 2025

Im fairly new. The exercises are tough enough to break a sweat. I feel the burn the next day. Im super surprised to see a slight difference so far! I love that we can choose out of 3 difficulty levels. Im right in the middle, super excited to try the harder one in a couple months. Today's work out was repetition of 3 exercises, which i thought was weird, but wowza, it got me burning. I think the fee is reasonable as well. I do think the equipment kit is a bit expensive though, but im sure its fantastic quality.

Date of experience: September 11, 2025
Minnesota
1 review
0 helpful votes
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I love this program!
September 22, 2025

I have only been on better me for a little over a week and I can tell a difference! I've tried a couple other programs but they don't compare! I love Better Me!

Date of experience: September 11, 2025
California
1 review
0 helpful votes
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Great app with workouts and support
September 22, 2025

I have been using the BetterMe app for about a week and have really gotten a lot out of it even in that short time. The daily articles, weight tracking, meal tracking, and workouts take the place of several apps I've been using.

Date of experience: September 11, 2025
Arizona
1 review
0 helpful votes
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Wow. Life changing!
September 22, 2025

3 days in and I can already tell my body is taking a beating and GOOD beating. Love it

Date of experience: September 11, 2025
California
1 review
0 helpful votes
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It's a great app, the exercises are easy to follow, and I can feel the change in my energy everyday

Date of experience: September 11, 2025
Pennsylvania
1 review
0 helpful votes
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New me mindset.
September 21, 2025

I feel suddenly in control of my nutrition decisions, thanks to ME>

Date of experience: September 11, 2025
Colombia
1 review
0 helpful votes
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FLEXIBLE! TOP
September 21, 2025

Se ajusta a los tiempos que tengo (pocos) y adicional los niveles hacen mucho sentido con la información que das, son coherentes lo que hace que no sea una experiencia agresiva y que quieras continuar

Date of experience: September 11, 2025
Arizona
1 review
0 helpful votes
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Workout Time
September 21, 2025

I really like how this program tailors a workout for the time I have allotted. Do I have 15 minutes? Yes. Here is a 15 minute workout then. You can then choose to extend your workout if you have more time. I'm enjoying this simple program.

Date of experience: September 11, 2025
Turkiye
1 review
0 helpful votes
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Çok başarılı
September 21, 2025

Çok beğendiö devam ettirmeyi düşünüyorum herkese öneririm 😇

Date of experience: September 11, 2025
Louisiana
1 review
0 helpful votes
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So far the results are worth it!
September 21, 2025

So far the results are worth it. I'm sore daily So I know that I'm working muscle groups I haven't before

Date of experience: September 11, 2025