Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like the workouts and if you want to do more, you can!
Perfect for every day
I would recommend this app.
Awesome excercises, very easy to follow the training on the app, there is time to see what comes next and prepare for it.
It's very easy to use and effective immediately, highly recommended
Easy to follow. Just long enough sessions that make it productive not boring.
It really work because I can feel the next day which parts of my body worked hard.
I am also a bit concerned because I've paid double for the app and on the advert.
The workouts are very nice and are clear. They are well thought through, the explanationsa are good and from experience with other workout apps, this one seems to give special treatment to each muscle group in the body.
I just wish it would sync with other smartwaches, since the one they sell is pretty basic and it makes no sense to buy.
I would give 5 stars, but they don't have any lifetime plan, but the way it works now is so that you need to pay monthly to receive workout videos... Doesn't make much financial sense to me for the long run. One time payment (even if it was a bit more) is much more preferable!
So far the workouts are great I can't wait to see what the rest of the 28 days bring.
I am extremely happy with this app and the plan Better Me set up for me. I also love all of the other workouts, yoga, the meal plans, the calorie and water counter. I do my daily workout and then also use some of the other workouts every day. You guys did a great job with this. Also I (along with alot of people) I can't afford the gym membership and I also feel lost at the gym sometimes. I like that Better Me is affordable, it's my determination, and I look forward to using it everyday. I want to lose a few pounds and tighten up. I want some muscle, some toning, and want to be and feel healthier. Thank you for this app and experience!
This app has helped me track everything and sends updates to keep me on track with my goals
The app is really easy to use. I like that it gives you the option for an extra workout. I'm only on day 3 and I am excited to see what will happen in the next 25 days!
So far, the only problem I'm having is just trying to find a wall,
So I can do all my exercises on other than that, I enjoy these exercises
I'm not sure how I can be sore after a 13 min work out but it's working! Love this!
So far the app has been very help bc it has everything I need to be successful: exercises, water intake log, food intake, read long material and progress tracker
I have only been using this app for a few days now and I love it. I feel motivated to actually do the workouts and they are less than 15 minutes which works with the schedule.
This app is user friendly.
I enjoy the Chair Yoga Program. Each exercise is explained and demonstrated accurately and clearly. The timer for each exercise is a great feature, and the total time for each session is spot on! Love this Program!
As I am only just starting this program, I can only go off whet I have completed. It is very simple to follow each day, easy to add your water and food intake as well.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

