Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have struggled to stick to any type of eating plan because I just don't know what to eat. With the meal plan I am able to see what I should be eating for each meal of the day. It makes it so easy!
I have been using the app for four days now and met with the trainer in video on day 3. I am enjoying the app's "ease of use" and glad I decided to add the personal trainer! Everyday it sends my greens (list green check marks of what I accomplished the day prior) and my coach reviews and encourages me daily!
So far, this has been a great supplement to my 2-3x/week workouts. It's quick but effective. These ads always pop-up on my phone and I'm glad I finally decided o try this out.
Better me is fantastic, the workouts are tailored specifically to your wants and needs, also being able to log calories is very helpful and ensures I am eating the correct amount of carbs, protein and fat for my body size. There is also an additional meal planner to provide inspiration. Highly recommended
Good exercises, interesting food recipes, easy handling. Perfect for beginners, too.
I really like that you can log in all of the food and calories that you eat and that they give you a specific amount of calories needed to attain your goal. I also like that they give you notifications about when you should work out and when you should log your meals.!
Easy to install & follow along. So far i am able to keep up with the pace & feel more flexible & energetic after my session & they have been no more than 15 minutes long.
15 minutes is a small investment of time to feel a difference in a short period of time!
I em enjoying the workouts and the reminders as super busy it is helpful to have that support.
Esercizi molto belli ma spiegazione troppo veloce e non in lingua italiana
Affordable and easy to use! The workouts are short and doable and easy to incorporate into your daily routine, but MAN do they push you! My body is shaking and ready to drop by the end of my workouts every day!
Easy to follow and understand the program. It also gives you lots of tips.
In post postpartum so I want to get back in shape asap 😂
I've been trying to go to the gym for years, but always dropped out because I'm just not a gym person, but still want to work out! BetterMe is helping to reach this goal working out at home. I feel more confident and the exercises are just perfect for what I'm looking for.
I just started this program, and its a great way to start my workouts everyday.
I just started this program, it's something to helps me start my workout and the push I need.
I love that this is easy to use and the workouts are quick! Perfect for a busy mom!
At 64 and after hip replacement weight gain, I needed an exercise plan and goal to work towards. It's and easy and fun app to navigate with exercises you can adjust to your capabilities.Love it! One week and down three pounds!
I've only been doing this program for about a week. But I definitely feel the difference in how my body engages. I am using muscles that I don't normally use and even tho I can always do certain exercises, I am seeing improvement
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

